Fairforest Grove Senior Living

The staff is friendly and everyone takes time to talk with you and share information about how your loved one is doing. They seem to have varied activities.

We had a really good first impression, the community is very nice and the staff members are very friendly which is what we like most. Based on our experience so far we would recommend the Fairforest Grove Senior Living to other families.

Everything is pretty good. They need to update the memory care iside. I picked this community, because it was the best value for the price. I would recommend to other families.

The staff at Fairforest Grove always follows through. They are all very nice people that care about their jobs. Every time I walk in the door of Fairforest Grove Senior Living, they know who I am and they maintain open lines of communication with me about the status of my loved one. This community is a Godsend for my family. I feel like my loved one's voice is being heard and that she is respected in the community, by staff and residents. I don't eat with Mom, but she doesn't complain about the food or snacks! I just called her she is playing bingo. She loves the activities. The staff coordinated all of the community amenities, so my loved one could go have her hair and nails done and those types of things. It took it off my plate. The staff really relieved a lot of stress during this transition.

I’m so thankful for the kind and loving staff at Fairforest. My dad was dying of cancer, and it’s comforting to us that his final days were spent in a safe, clean environment being monitored by a trained, professional, and caring staff. I highly recommend this Assisted Living Facility.

Fairforest Grove is a smaller community so we like the atmosphere, our loved one does not get overwhelmed since it is not a large community. The staff really know and understand the residents. From day one the staff have been nothing but extremely accommodating, very very nice and receptive to any questions or concerns we may have. The friendliness of the staff gets a 5+. They have a lot of activities during the week and every month to put out a nice activities schedule. Overall it has been a great experience and we would absolutely recommend this community to other families

It's like a family here. My mom gets to connect with people who have similar issues as she does. Like her, they're not walking fast. They're on her level with wheelchairs/walkers. With that shared experience, she's able to make true connections. She's made friends, and they come and visit with her. It has been amazing for my mom. The staff get to know the residents quickly by name and know their families. They know me when I come in, and they know my mom. And that just makes you feel really good. Their contracted doctor who comes in to visit the resident is amazing. Someone always answers his office phone 24/7 - you never get a recording. And he makes it a point to personally call you back. I also like that he always sends an email after each visit with his findings/results.

I am very happy to have placed my father in such a great community. I hope he continues to thrive in his new environment.

Missed appt. because of family issue. [Name removed]is becoming annoying for calling me so much and being so pushy during a very difficult time. On [date removed] I toured property. Was not impressed especially for the price. Most expensive I have seen yet and look like nothing to do but watch tv or sit outside. Not what I am looking for.

I would never recommend this facility. My mom got the worst care ever. We got ready to withdraw her and mysteriously her femur got broken, no falls were reported. Had surgery, went to [community name removed] but never recovered. Died within 2 weeks from plural effusion.

This place neglects the needs of the seniors living here, they do not treat them or their families with respect. Me, my mother, and my grandmother were in there to visit my great great aunt and she told us that they haven’t given her the medicine for her eyes so after 30mins of looking for someone we found two women eating and watching tv... we asked them when it was time for her meds and they said she gets them at 8 and her medicine provider is on break so she will be back in about 15mins, 30mins pass and we ask them again (politely) and the other lady told us she will be back in 30-40mins (so they have no clue when this women is getting here and it has been 2 hours...) we wait in her room and one of the lady’s and the medicine girl comes in and she points her finger at my aunt saying they already gave her, her meds when her other family was here (we called them and they said they did not) so she insisted they did not and the lady started raising her voice at my aunt telling her she has no clue because she doesn’t keep track. So my mother and grandmother repeated what the two ladies earlier said and one of the ladies who is African American insisted they did not and was screaming that we cannot treat her like this because of the color of her skin (we NEVER mentioned the color of her skin not once...) and we said we weren’t and that they need to give my aunt her meds and the ladies continued to scream at us and the African American lady screams “IF YOU WANT ME TO BE A [removed] ILL ACT LIKE A [removed]!” And slams the door to my aunts room SLAMS IT! While all these elderly people are sleeping. All in all this place needs to be shut down, they do not ever have enough staff and the staff they do have does not care about the elderly. They are very rude and don’t care if the elderly get their meds are food they need... So please please please do not take your older loved one here, they deserve love and amazing care. Not people that won’t help at all... (Side note: they also did not come to help my aunt clean herself after she deficated in her bed, they did not answer to her emergency button and my grandmother had to drive there and clean her up. They also don’t lock the doors so anyone can come in or out. And they do not pay attention to the elderly, my aunt walked out of her room and wanders the hall at night and she is very weak because she doesn’t eat the food it’s too nasty. This place needs to be shut down...)

Please be careful with this facility and read the small print. Had a family member stay here and when she passes away, they charged us over $1,200 because we didn't provide a 2 week notice on us cancelling. SHE PASSED AWAY. When she arrived at the hospital they acknowledged she was severely dehydrated. Just saying please please please make sure you read all the fine print before signing up a friend of family member for this facility. Bad way of doing business!

We toured a few different communities and this one we liked very much. However, I had been advised by someone not to consider a community that didn't have any nursing staff on site which this property does not. The community was clean and well kept. The staff was very friendly and nice most helpful during the tour. I did find that the community was maybe slightly too big for what my dad would have liked and made him feel comfortable.

The management staff is very low rate when it comes to the hands on staff have over heard many times management talking down or talking about hands on staff but the sad thing of it all is the way some of the resident talk to the hands on staff and most of all how the Executive Director talk to staff members. Over all care is GREAT even though the building is very short staff across the board. I would like to know why fish is being served 4 nights out the week. Great place are far as care but I would not allow my DOG to work there. Watch how you talk and treat your staff.