Emerald Springs Senior Living

The property is lovely. There are many courtyards and out door spaces that residents can enjoy or gather. My dad's room has a small patio so he can sit and enjoy being outside. The interior is spacious with many areas for residents to gather with friends or simply enjoy being in the common areas chatting with residents as they pass.

The staff at Emerald Springs Senior Living is amazing, so friendly, professional and very helpful. The marketing director, [name removed], explained everything in detail and even though my moms apartment was not ready when she was discharged from rehab, they had a guest suite that she stayed in until her apartment was ready. The nursing staff is great, very attentive. Communication is very good from all departments. It's a very clean facility and they clean my mom's apartment every week.

Fantastic to all of these. She loves the place. The Staff in all areas are great and they all know her by her first name. The meals are very good and you always have a choice of what you want to eat. Lots of activities and a great social director that has something for almost every one. Cost is very reasonable and for everything you get it is a great bargain. Highly recommend Emerald Springs to everyone.

I rate them all 5. My dad likes it there and I love him being there. I never have to worry about his care. He needs extra help with meds, baths, laundry, etc.. he is always taken care of. Plus I am there every day and I have never ran into a person working there that wasn't polite and didn't have a smile on their face.

Emerald Springs Senior Living prepares good food and they have beautiful surroundings. The staff members are friendly as well as the management. I would highly recommend this community to anyone based on the experience I have had so far.

My family and loved one had a great experience with Emerald Springs. The staff are extremely friendly and helpful. They make the family and your loved one feel at home. There are activities and meals provided to the residents. Overall this has been a wonderful experience for us, and we would recommend the community to others. In addition the meals are very good with multiple things to choose from at each meal. This the 4th Sr Living Facility I have been involved with and it is far and away the best.

Everything is a 5! My dad is very well taken care of here. I never have to worry about him. They call me right away if he is sick. I have yet to walk past anyone that works there that don't say hello witch a smile on their face. Love this place for my dad! Based on the experience we have had so far, we would absolutely recommend Emerald Springs Senior Living to other families.

They were great but those patient ratios in those places are rough & they need more help. There were several mornings where my uncle was found outside, wandering around, looking for his car & that should've never happened

I think the staff is not trained well and unprofessional. There is lack of knowledge. The sales rep was crude. The assessment taker didn't communicate with family and was not personable. The maintenance team didn't do what they were supposed to do. The medication for my loved one wasn't checked for three days after moving in. It took another day and a care meeting to get things resolved. The business manager, [name removed], was fantastic.

I do think they need to manage their med techs a little bit better, we have had some issues with that since being here.

My mom fell in love with Emerland springs when we toured it. She was able to get into a one bedroom and they had remodeled it right before she moved in so it was very nice and updated. The grounds the facility is on is very beautiful, it is set far away from the main road which is nice. She did love the food here, they were fresh chef prepared meals and they take your order, they served it restaurant style. They have a shuttle so they were able to take my mom to and from her medical appointments, she had dementia and they could schedule someone to ride with her as well. I would 100% recommend.

Due to COVID we have not been able to visit since March, and they have had no activities because of it. Our loved one was first in assisted living and that was great, and now he has been moved to memory care. Unfortunately due to COVID we have not been able to see his new room.

[Name removed] gave information as requsted. Very caring and helpful. We are working on things and look forward to have a place for my mother in the near future. The Covid Virus puts us on hold for a in community tour with Emerald Springs. I received online information. Thanks to [name removed] for providing this great place to us.

I have nothing but praise for Emerald Springs. Staff is so friendly and kind. My mom has dementia and is in a wheel chair. She is also a fall risk. They watch over her and take excellent care of her. Thank you

We are all set for my mother to make the move into this community at the end of the month and we are looking forward to the move. The staff have been helpful with us being out of state and making all of the arrangements for us. They have made the process easy and we are very much looking forward to her experience in this facility.

I have no complaints about how things are going for my loved one since she made the move into this community. The staff have been great to work with and have accommodating my mothers needs to the best of there ability. She has had no problems with the meals and enjoys some of the other activities with the other residents. Overall it has been a great fit and I would recommend it to anyone.

We had toured this community awhile back. We liked it a lot very nice however it was just too large for my mother in law.We at the time had found the staff to be friendly and kind. We felt my mother in law needed something smaller not as busy

A five star, first class place.