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My Mom moved in here in Feb 2019 and at first she was having a tough time and felt like we didn't want to have her living with us. A month later she has made some friends and is loving living a Emerald Retirement Residence, she even said that she should have done this years ago!!! All the staff are always very friendly and the new managers went out of their way to make sure everything was perfect for my Mom. Apparently they have a new and improved menu that is great and are adding a ton of new activities. Thank you to all at Emerald Residence for taking such good care of my Mom, I sleep much better at night knowing that my Mom is safe and living a great life.... Read more
Emerald Retirement Residence in Niagara Falls, Ontario is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
3.7
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5.0
(1 review)3.5
3.5
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3.6
3.3
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3.4
My Mom moved in here in Feb 2019 and at first she was having a tough time and felt like we didn't want to have her living with us. A month later she has made some friends and is loving living a Emerald Retirement Residence, she even said that she should have done this years ago!!! All the staff are always very friendly and the new managers went out of their way to make sure everything was perfect for my Mom. Apparently they have a new and improved menu that is great and are adding a ton of new activities. Thank you to all at Emerald Residence for taking such good care of my Mom, I sleep much better at night knowing that my Mom is safe and living a great life.
4
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4
hi. the complaints I have been receiving are these, from a lot of the residence that live there... ive heard the food is not great... sometimes its cold...some meat dinners are very tough.. the buns are cold also. ect..a lot of them are afraid to say anything.... these elderly are old and need to eat but are not stupid... this place needs to address this and improve. also ive heard theres nothing to do for them.... they eat and then just go back to there rooms...boring...if something can be done for the money they pay... this should be addressed... thankyou
2.5
2.5
2.5
2.5
2.5
Although the Emerald was fairly good, it did not live up to all of it's promises. My aunt did not like how the dining room was run. If she asked for something, like bread, she was refused. There were other problems, but nothing major. They should not advertise that they have things that they do not. I do not wish to answer any more questions from senior advisor. My aunt has passed away, and we cannot get a first hand account of her likes and dislikes.
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3.5
2.5
3.5
This place is amazing from [name removed] (one of the owners) to [name removed] and her staff. PSW’s Front Desk staff and Kitchen Staff! Oh and don’t forget the Maintenance Staff! Everyone does an amazing job and really care about their residents. My Mom stays there and I would not take her anywhere else!!! Thank You for Caring!!!
4.5
4.5
4.5
4.5
4.5
What I seen and the discussion with [Removed], I loved it and would put my mom there no problem.
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4
Location is not ideal. Rooms are nice but other areas could use an update
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See what the neighborhood has to offer and what’s nearby:
Emerald Retirement Residence offers Studio and 1 Bedroom. Learn more.
Call (905) 358-2500 to reach a resident at Emerald Retirement Residence.
To reach a resident at Emerald Retirement Residence call: (905) 358-2500
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.