Dogwood Trails Assisted Living and Memory Care

I would recommend Dogwood they have shown top interest of the well being of my sister.

The price, location, cleanliness, services offered and people are why we chose it. I would recommend to a friend but tell them to stay involved, visit frequently and keep close tabs on everything.Friendly staff and residents for the most part and a lot of activities and services available.

Alarms go off for hours with no response. I can count on one hand the number of times in 6 years I saw an employee after 7pm. Nutrition is a joke... fatten em up with the cheapest possible meals (pasta or a salad every day) and then tell them "your belly is too big". Their nurse saw my loved one at the hospital and after telling him he was dying refused his return to home. His dr found him fit for return, so it made no sense. After 6 years at $4000 a month, he was thrown out like the furniture they constantly upgrade. Paint and new flooring are never a substitute for a moral compass or decent care....SHAME ON YOU, DOGWOOD TRAILS

Very friendly staff. Memory care area a bit isolated but rooms nice and large. Food in memory care was not that great and served on paper plates and didn't seem very nutritious. Director was very nice and easy to work with.

They were very friendly and helpful with my decision making process. I wanted my mom to be in a good place. They were instrumental in helping me understand this was best for my mom and me.

They have a really good program, and they take a lot of time to explain things throughout the the whole process, which is really helpful. Every one of the staff we've worked with has been fantastic. They always take the time to make sure we understand what's happening and that we get updates. They have great communication. The care has been good, and my dad seems to be happy. They've been very patient with him through his ups and downs, and they've done a really good job of communicating with us through all that - when he's having a bad day, when he's having a good day - so that our whole family has a great experience. They've done a great job.

Dogwood Trails has been a blessing in my life and the life of my family. I am thankful I found this place! It is full of amazing people.

Dogwood Trails is as close to home as I could get. I am happy with all. I am thankful for everyone there. They helped my family have me a birthday party even when they couldn't be here.

The staff has been wonderful through this pandemic. I have been here for 6 years and I am very happy. They always take care of us.

I like it there they do what they say they are going to do and they always keep the place clean.

They offer a few daily activities and mom likes to participate in some of them. The staff are willing to do what needs to be done. The community is well maintained and I would recommend it. Mom seems to like the food.

My loved one is not happy. She feels the staff isn't kind to her and the care is mediocre. the food is not good and I wish they smiled and were friendlier; but the special they were running fit my budget. This makes me sad and I hope to transfer her soon.

They've been excellent. They've been very helpful, and patient with her, as she does a lot of complaining. They have referred us to doctors we needed, as this is a new area, and we don't know anyone up there. I can't complain; they've been great on everything. I like their activities, but my mother doesn't really participate in them. We're in San Antonio and moving up there, and we already have our mother up there. It's close to doctors. They return my phone calls promptly, and do everything they say they do. I also like the fact that she will have her own room.

Best move we ever made.

We were pelased with them, he wasn't there very long at all. Laurie and her husband Wayne were very nice and very helpful, very accomodating. The facility seemed to be very nice and very clean. He was in the Alzheimers unit which was not very busy at all. I know they've been trying to have open houses to build up the business, I think I only saw one other person in there. It seemed to be reasonably priced; I think they even gave us a small discount because they were trying to promote the Alzheimer's unit, it wasn't bad. It was also the easiest place logistically to get him somewhere because he wouldn't have wanted to be in the car for an hour long car ride.