Delmar Gardens On the Green

DO NOT leave a loved one here! We lost our loved one because [name removed] thought she knew more and yet she has NO medical experience. She tells you when you suggest things that she has 32+ years experience and knows much more than any of us does her sidekick, [name removed], who spends more time with her dog each day. We see call buttons going unanswered, people lying in dirty briefs, people waiting for long periods of time in dining room for their meals and often give up and head back to their rooms hungry because they can't get served, medicine mistakes frequently, WWII Veteran's crying out for help and there isn't enough help in hallways but [name removed] is sitting in pretty office ordering personal online items and [name removed] is outside walking her pet dog and playing ball with herinside and outside. Great management team, right,??!! WRONG!!! [Name removed] still parks in Front Visitors spot everyday while we seniors visiting our loved ones can't get a close parking space. So glad they WILL have to answer one day to God because they sure do not answer to anyone right now

Same old game they've always played. Taking care of lives isn't their top priority. Not enough help in the entire building but especially in the halls where oatients are. Filth in bathrooms where residents are showered, people telling for help and no one comes to help. Administrator still parks in very front visitor parking place, administrators dog still comes to work with her everyday and receives better/more care than any resident in the building. Administrators don't care about employees or residents. In fact my loved one died because of their stupidity and administrator didn't care or say she was wrong. If you leave anyone there, be there 24/7 for their safety. Check the hallways at midnight, not a soul will be found anywhere to help or watch your loved one. The administrator wouldn't leave her dog in any of the hallways because it wouldn't be safe enough for it. It stays in front office!!!!

Caring for your patients is NOT #1 your business!!! Putting on a fake show is what your business is about. When there isn't enough help in the hallways, how can caring for your patients be number one??!! When people are lying in their beds waiting for a drink of water, waiting to be gotten out of bed, waiting to have their briefs changed, waiting to be taken to the restroom, etc??? How can that be caring for your patients?? I see it every day in there when I'm visiting my loved one and I'm appalled to see what goes on and how little management does that is not business. Bragging about big trips, caring for the administrators dog, taking the closest parking spot away from a senior handicapped visitor by the head ministrator, administrators leaving early in the afternoon when they know the hallways are empty of help at night is NOT caring about the residents . This is the biggest joke and phoniest business I've ever seen that's supposed to be taking care of our seniors, veterans, people with horrific diseases, etc. The administr have deaf ears to the residents, families and even the employees. I pray to God you're all treated this way one day!!! Remember what goes around comes around.

An answer back to these reviews is great but what really needs to be done is for corporate to spend more time at Delmar Gardens on the Green so they can interview residents and their families and the "real" employees and see/find out what's really going on there on a daily/ weekly basis. We are all SO afraid to speak up to the two administrators because of retaliation and this is the absolute truth!!!

A quote to learn by "the reality is that the only way change comes is when you lead by example", Ann Wojcicki No truer way of fixing all the daily problems at DMG on the Green than by this quote. You fix management and you'll have a much better nursing home. You will have less turnover, too, which in itself is a huge cost saver. It's heartbreaking to talk to the residents and employees there and hear all their sad stories and situations that are happening in that building every day and NO ONE cares! Only days that are somewhat acceptable is when the State is in the building and administrator's have called in more help (which is what they need every day) and are actually out trying to do a little work in the dining room themselves; other than that so many people are sitting there with no love or care from anyone and no one will listen to their/our complaints.

If only the administrators had supervision and the corporate bosses could see what really goes on daily. Different rules for them or I should say NO rules. Why can they do what they tell their employees not to do??!! NO medical background for either administrator but yet they think they know everything. We are constantly told by them they have 30+ Years of experience. I have 70+ years of living and still learn something new everyday. WHY do you think there is such a BiG turnover of the real workers??!!! Just as us employees or the family of the residents.......but you don't care either!!!! Remember what goes around, cones around!!(

Stay away. The topadministrator's non medical experience sent my loved one on a downhill spiral that lead to their death. She has no medical background but think she knows a lot because she has 32 years experience working in a n.h. give me a break, she and her sidekick both started out working in the dining room. The place needs good administrators with nursing backgrounds. They come out and act busy only when the State is in the building. Biggest phony operation we have ever seen.

This is the 2nd rehab place my mom was in. The only good thing I can say about Delmar Gardens on the Green was the Physical Therapists. Otherwise I wouldn't let a sick animal go there. The worse the nursing staff, followed by the Dining and kitchen people, maintenance people were rude and could care less about fixing anything! Certain aids were friendly but very few. The smell of Urine was strong threw out certain areas of the building. People that couldn't take care of themselves out in the halls sleeping or crying or screaming while the nurses would just ignore them. My mom got deathly sick there. She was there for rehab. After 2 weeks we had to take her to the emergency room thinking she had a stroke. No doctors on a regular schedule come there. Everything is relayed by the nurse to the doctors. Nurses there were the worst!! Cold, uncaring medications given wrong. If I wasn't there almost every day my sister would be there. Dining table my mom would eat at was broken. Kept telling the maintenance people to fix it, but not until a food server person almost fell from leaning on the table did it get fixed. Most of the T.V.'s didn't work right. Fireplace broken kept asking maintenance to see about fixing it. It was still not working when my mom was taken to the hospital. Now we are getting ready to send my mom to another rehab. Scared to death to see what will happen next. (P.S. STAY AWAY from Westchester House in Chesterfield. Same situation there!!!