Deer Meadows Retirement Community

I would not recommend unless the person had no other choice. I don't think their decisions are made with the best interest of the residents.

A facility is only as good as its staff. Deer Meadows Retirement Community, for the most part, has very caring people. They are slow, however, in fixing things in the room and getting a new remote for her TV. I would recommend the facility to others.

[name removed] is for the most part, satisfied. When we suggested moving her to a different facility, she said no, she has friends there now. There is no onsite hairdresser, only a barber, so we have to take her out to get her hair cut. Sometimes the staff lacks communication. On the positive side, she is clean and receives her medications regularly. And she is safe there.

There could be more variety in activities for residents. There could be a more healthful menu. There could be more variety in menu. It's ok. It seemed a little different when we visited than what it seems now. I can't say that I hate it, but I definitely do not love it. My mom is tolerating it. I try to encourage her.

We cannot comment on the activities because our loved one doesn't really participate in any of them. However, the care level is good for those in assisted living. The staff is friendly and responsive. There are plenty of scheduled activities and trips. Based on the experience we have had so far, we would absolutely recommend Deer Meadows Retirement community to other families.

The assisted living apartments are lovely. Staff is very accommodating and friendly. Eating in the dining room is a good option especially for socialization. Also different activity opportunities and bus trips. Skilled nursing area not so accommodating. Long wait with call bell on. Not enough staff to give adequate care to bedbound patients.

My loved one enjoyed the food and activities. This is a community I highly recommend to others for their loved ones. The staff communication was wonderful with the family when we had questions. In fact the staff were very proactive with their communication to the family about our loved one. There were three meals and snacks provided to the residents daily.

Deer Meadows Retirement Community is reasonably priced, and they care about their patients.

What sticks out about Deer Meadows retirement is they really care about their residents. [name removed] was very helpful getting started and [name removed] was very helpful when we talked to him about how sad she was and how she was having trouble adjusting. He came up right away to talk to Mom. Changed her table so she had people to sit with at meals and makes sure she is going to activities.

Overall, the experience has been very pleasant from the time my loved one walked in the door. He has been there for several months now. The only things I have seen that warranted ratings less than a 5 are he's supposed to be getting a shower twice a week, and sometimes when they're understaffed, they miss a day and don't go back to follow up. Sometimes with maintenance issues, I have to escalate beyond the initial work request. Meals are hit or miss with him Some things are very good, some things aren't. And I know that depends on each induvial person's tastes. The facility is always clean. Everybody there is super friendly. My dad never complains about any of his experiences with the staff. He is on personal care level one, so they check in on him every hour or two. For the most part he's a pleasant person but like everyone can be grumpy every once in a while. They've very patient and roll with the punches. He decided to use their doctor services and has been very happy with that, and so have I.

Deer Meadow has one phone number you have to go through that number to contact the people that you need to speak to. When you’re connected to that phone number from the main number and your messages they’re never returned .cleanness the rooms are awful. Articles of clothing and personal items and electronics are taken from the residents room taken/stolen and they tell you what you want to hear when you complain but things don’t get better I was really hoping with this new administration that things will get better I’m still hoping because I want my husband to get the care that he deserves the quality life that he deserves we did not put in him there to die we put in there to get him better the physical therapy is another issue what do I do? I’m just hoping things get better for these reviews or five years old there’s no current reviews on this.

Deer Meadows is a wonderful community. The people there really care. The food is really good, and my loved one loves it. Some of the activities include trivia and, along with others for the residents to choose from. My loved one's apartment is wonderful.

We have only seen a little bit of this community so far due COVID, but staff members have been really good and helpful especially during this time. Their communication has been great, first they were sending us emails about what is going on weekly, and now it is bi-weekly. From our understanding our loved one is being well taken care of. The helpfulness really stood out to us, and one of the main reason our loved one chose this place, was because it is more of the independent style of living, and they don't have to move if they started to need more care, the care services come to them.

Very welcoming. Clean, friendly staff. Moving my mom to the community.

Most of the staff was been very friendly, however there is a language barrier which makes communication a little difficult and makes things more complicated. As far as the community in general the reason we picked it was there was a lot included in the price, but after awhile they started to raise the rates. Since we aren't able to see our loved one we are depending a lot on the communication there to keep us updated. This community is all on one floor which makes it accessible to the residents in a wheel chair or a walker. His room is a decent size, it has a decent layout. Our loved one loves the bingo and card games that are offered.

This is a lovely place to see — kept quite well. At this time and since there has been lockdown of course, it is very different — like a ghost town — no activities, no opportunity to exercise which has increased my disabilities. The aides are wonderful. The food is terrible. I thought it was bad when I first came 1.5 years ago; but it is pretty much unbelievable or hardly there. I, personally eat mostly toast, coffee.

Nice employees. Everyone nice to an old lady! I have a small apt. I keep it clean myself. There are 8 large apts. on the 5th floor, full kitchens, large ref, stove, dishwasher, 1.5 bathrooms, 1-2 bedrooms, they do not pay what the cruel, mean, uncaring administrator [name removed] priced my apt. when I came here, [date reomoved], 1 yr. feels like 10 yrs. I have a heart condition, my R/B is 2,760 a month. I do not eat any food, it tastes terrible! This [name removed] refuses to lower my rent, my [name removed] passed away after Dementia [date removed]. Shame to give this whole federal employee pension and S.S. to live here. I am going to sue this dump. I will not allow [name removed] to kill me from stress. She doesn't care! I know the owners are for rich men from N.Y. I will sue them also! Please help me I am 85 yrs old!