Crystal Residential Care

Hands down, they were fabulous. I wish I could rate them a 10 on the 5-point scale. One of the main reasons why I chose them was how clean they kept their home. They provided Incredible care. It was awesome. The staff are the nicest people - they're a married couple who have been in the business for years and years. They were so attentive to my loved one. It was amazing to see. They gave him a shower every day, and made sure he didn't fall. It was great having a man there to help provide care, because my loved one was old school European with the mindset that no woman was going to tell him what to do. Together he and his wife made an excellent team. The food looked great, very healthy and fresh. And they gave him Ensure when he needed it. They made soup especially for him as well. They were so compassionate in his final days on hospice. She noticed he was showing signs of distress that are common at the end - curling up into a ball - and she told him she was going to help straighten out his body, and that everything was okay, that he didn't have to fight it. They both went above and beyond in assisting hospice in the end. Before he went into hospice, he was having some agitation issues with Alzheimers, and I was afraid they would kick him out. But the operations manager said absolutely not. This is what we do. This is what we're trained for, and we'll take care of him. The hospice care they recommended to me were wonderful. I was so impressed by that service. I called them in the morning, and by that afternoon, they were already there waiting for me with paperwork, and the doctor had already evaluated my loved one. They were right on top of it. The caregivers at Crystal Residential Care were just very, very kind people. And the place is immaculate. They remodeled it, and every day when you walked in, it smelled like they had just cleaned. It was spotless. I would highly highly recommend them to anyone looking for a place for their family member. There's a beautiful backyard there, and a little table and chairs. The only thing I would recommend is if their residents had the faculties, that they do some type of activities, crafts and things. But the residents they had - and there were only 3 at the time - were older and not in that state of mind to concentrate or sit up to participate. Had their residents needed more, I think they would have provided it. That's just the type of people they are. When it comes to dementia care, It's all expensive. But I wouldn't hesitate at all if my mother-in-law needs to go here in the future. I liked having my loved one in a smaller home, where we were able to go visit for short times, whereas bigger communities wouldn't even let you inside due to Covid.... Read more