Crown Point Christian Village

The communication leaves something to be desired. Nursing staff communicates well most of the time, but the business side is not good at all. Also, they have lost 3 deliveries. 2 were replaced, while one was not(they offered, but we declined). Very clean. The staff is very friendly. Mom really likes them. Nursing staff is great. Most meals are good. Mom eats all meals and rarely complains about them. Plenty of activities to keep mom busy. Cost is lower than other places in area.

1) The facility is attractive but outdated. The heating and cooling is impossible to regulate. 2) zero effort is made to meet dietary restrictions (diabetic resident, not an early riser and they consistantly bring donuts or pancakes and powdered orange drink to her room when she dines in for breakfast). 3) infrequent/difficult to get a shower attendant even though you pay an upcharge for this care level. 4)main entrance closes at 6pm and by 3pm on weekends making outings and visitations difficult for working family members. 5) after main entrance hours nobody answers incoming calls to the facility. 6) Items dropped off at the desk for delivery don't always make it to residents room. (I dropped off sodsugar free cough drops when mom had covid and they were not delivered until I called 2 days later) There are positives, like group morning chair exercises, crafts, bingo and other group activities, pleasant dining room and gathering areas, church services and many kind care providers.

Our loved one was there for rehab after being released from the hospital for pneumonia. It was a very negative experience. They lost 18 lbs. which they could not afford to lose. That’s about all I can say according to the guidelines. I do not recommend this place for rehab. Can’t say anything about the care in the other areas of CPCV.

Crown Point Christian Village is a very clean facility. The staff is wonderful. The nursing staff is great, and helps out with a lot of extra things. Mom doesn't mind the food, but isn't thrilled with it. I ate lunch with her once, and thought the food was good. Plenty of activities to participate in. What you get for the cost is great. A lot more than other places offered.

They take very good care of my grandpa and he seems happy there. The staff are very helpful with the residents, and they're always doing fun and interactive activities. Would highly recommend

Crown Point Christian Village has been doing a fabulous job trying to protect their staff and residents from Covid-19!!!! Keep up the great work!

Not sure how staff members at this facility can conspire with one person to unjustifiable restrict family from visiting with a resident. If you want your family member to be subjected to isolation from visitors this is the right place to send them.