Crescent Landing at Fullerton Memory Care

I like that the staff greet us by name and give us a quick update on Mom when we walk in. They are quick to point out things to keep track of and to mention to her doctor. The grounds are beautiful and well kept up. Mom loves the gardens. We had a quarterly meeting on her care. They could have raised our cost, but instead said she needs less help now than when she arrived so they are lowering the care cost. Who does that?!

The food is well prepared and my mother enjoys it. The staff responds to my questions and concerns right away. The staff is kind and friendly. The facility sometimes does not smell very clean.

Crescent Landing may be a good fit for someone who still has a reasonable level of cognition and who doesn't need a higher level of care, but it was a disaster for my dad. Ensure that the on-boarding process and level of care matches their loved one's needs. My dad had severe dementia and his first 2 nights (the ENTIRE night) were spent wandering the halls, essentially unattended. No one guided him to his room. He was disheveled, his clothes were damp with urine, and he developed a tremor. We pulled him out of the facility and took him to the hospital. He was diagnosed with COVID and he had a heart attack. It took around 2 weeks of care in the telemetry ward of Kaiser Hospital before he recovered enough to be transferred to a different (cleaner, higher level-of-care) facility.

Went on a tour a few weeks ago and although the garden and inside of the main living space was beautiful, they don’t offer what my loved one is needing. The young girl who gave the tour seemed lost and confused when talking and would give us different prices each time we asked her to repeat herself. She also had to call and ask what time our scheduled tour was. The company stresses that activities are the biggest part of the community but when we walked in we saw residents sitting around doing nothing and there wasn’t anything exciting on the activity calendar. We wish this place was suitable for our loved one as the building is right by our house.

My husband has been in the community for almost a year. He is well taken care of, it's safe and clean. The staff is friendly and keeps me informed on his well being.

I selected Crescent Landing because of the grounds. My cousin loves the outdoors and walking. There is plenty of space for activities and dining. The staff has always been professional, knowledgeable and kind.

We have been very happy with our experience at Crescent Landing. I like the open concept of the outside area so he is able to walk if he wants to - he does not feel trapped at all. We would recommend the facility to others looking.

When I called to ask about my mom they either would not answer or they did not want to talk about it. I do not think that she was treated very well here and it was jut not a good experience. I do not feel like I was getting what I was paying for. I would not recommend to others.

Fullerton Gardens is a beautiful caring community that I chose for my mother. Everyone is so caring and I am so very happy with my decision to place her here. They are wonderful!!

I appreciate the thorough and thoughtful care that the staff at Fullerton Gardens has extended to me and my family, as we made the difficult decision to finally move our mother out of our home. It has been a relief to have caring experts help guide us through this unknown, new path of care. I appreciate the formality and updates the facility provides, and look forward to receiving the daily "Sagely app" activity updates to see what my mom is up to during her days. it appears my mother is settling in better now that she is in her permanent room and can enjoy the company of the greater population at the facility.

The staff and caregivers are extremely nice. The place is very clean and the garden is beautiful and relaxing when sitting outside!!

Everyone at Fullerton Gardens has been extremely helpful in making my mom's transition very smooth. [Names removed] have both been exceptional. I am confident our family made the right choice in Fullerton Gardens.

The staff at FG receives my calls and visits at all times day and night. We appreciate the updates. Love the community.

Nice visit yesterday with Fullerton Gardens. Love [names removed]. difficult decision, but I would recommend Fullerton Gardens as a place of comfort with the confidence in knowing they are doing a great job with their residents.

I can't say enough good things about Fullerton Gardens. They give my mom great care. They have kept me informed of every incident that happened with her during the time she was there. The sense of security has been priceless.

My brother and I toured Fullerton Gardens yesterday afternoon and we are happy we did. We met with [name removed], the executive director, as well as the resit of the team. They were very knowledgeable about the day to day journey of the residents at Fullerton Gardens. My aunt is a skilled nursing facility and i was worried about finding her next home. The caregivers seemed happy and residents did too. Fullerton Gardens is my top Memory Care choice.

I recently came here to visit a friend of mine (social distancing) and the staff is amazing. They treat all residents with total respect and dignity. I feel very happy and blessed to have a great friend of mine in such good hands. I would definitely recommend this place is you have a loved on who needs a home.

The initial interview and visit of the community was very informative, professional, and personal. The community created a personal care plan specific to our needs, which allowed her to have activities and socialism she desired. Negative situations became positive very grateful for the dementia care services offered.

Fullerton Gardens has been my 96-year-old mother's home for almost 4 years. The careful care and consideration for her health and comfort has been amazing. We have had experience with 3 other facilities and Fullerton Gardens has become home for mom. The leadership of the director and staff has been critical during this time of COVID. Great care has been given for safety and compliance. Thank you, from the bottom of my heart.