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Cougill Senior Apartments

500 W Polk Ave, Charleston, IL 61920
7.5
Review Score
2 reviews

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John S - Resident/client
4.0
Decent until PK Management took over.

I've lived here 7 years. With every place there are ups and downs, but we are experiencing a major down right now. The building is supposed to be locked after office hours and any resident leaving has a fob for re-entry. Guests are supposed to have access to the building only if the resident they are coming to see, 1. Let's them in at an entry door, 2. They sign the guest registry, 3. They don't bring pets, 4. The resident they are visiting is supposed to accompany them at all times and are responsible for their behavior. None of that happens. We have no security, the entry doors are constantly being destroyed. The building is equipped with cameras, but they are useless, until recently, all exterior security lights were out. Constant, flagrant lease violations are ignored. The place is often filthy and the only rules they enforce are payment of rent and utilities. Any properties managed by PK Management, my suggestion would be to run in the opposite direction!... Read more

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About the facility Cougill Senior Apartments

Cougill Senior Apartments in Charleston, Illinois is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Senior Apartments
Senior Apartments
Senior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.
Cougill Senior Apartments is a community within PK Management, LLC properties. See all PK Management, LLC communities.

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Amenities at Cougill Senior Apartments

Room Amenities

Bath Tubs
Full kitchen
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Meeting Room

Languages spoken

English

Reviews
for Cougill Senior Apartments

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7.5

Review Score

Review Score

2 reviews

7.5

Out of 10


5 star

0%

4 star

50%

3 star

50%

2 star

0%

1 star

0%

2 reviews

A Place for Mom has scored Cougill Senior Apartments with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Cougill Senior Apartments has 2 reviews with an average "overall experience" of 3.5 out of 5.

How we score communities
1-2 of 2 reviews
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4.0
John S - Resident/client
Senior Apartments
May 13, 2023
Decent until PK Management took over.

I've lived here 7 years. With every place there are ups and downs, but we are experiencing a major down right now. The building is supposed to be locked after office hours and any resident leaving has a fob for re-entry. Guests are supposed to have access to the building only if the resident they are coming to see, 1. Let's them in at an entry door, 2. They sign the guest registry, 3. They don't bring pets, 4. The resident they are visiting is supposed to accompany them at all times and are responsible for their behavior. None of that happens. We have no security, the entry doors are constantly being destroyed. The building is equipped with cameras, but they are useless, until recently, all exterior security lights were out. Constant, flagrant lease violations are ignored. The place is often filthy and the only rules they enforce are payment of rent and utilities. Any properties managed by PK Management, my suggestion would be to run in the opposite direction!

Cleanliness

1

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


3.0
anonymous - Resident/client
Senior Apartments
June 17, 2022
Verified Review

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


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Frequently Asked Questions about Cougill Senior Apartments

Cougill Senior Apartments offers 1 Bedroom. Learn more.

A Place for Mom has scored Cougill Senior Apartments 7.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (216) 472-1870 x168 to reach a resident at Cougill Senior Apartments.

To reach a resident at Cougill Senior Apartments call: (216) 472-1870 x168



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.