Cottonwood Village

Can't say enough about the wonderful staff! Never pressured us, only showed us possibilities that would suit my parents and their appropriate level of care/assistance needed. Always accessible via phone and email, we had great correspondence with a variety of folks at Cottonwood Village. Helped with the transition coming straight from a SNF, provided information regarding everything from what to expect for internet access in the community to connecting with in-house medical providers. I'm happy that my parents are happy and now call Cottonwood Village home

I am a past resident family, but I am taking care of someone else that lives in the village. My mother was in the memory care unit and she has passed away, but I love Cottonwood Village. The people here are fantastic. There is nothing that they would not do for you if it were humanly possible, and if they couldn’t do it, they would find someone who could I still come back to take care of a resident that lives there now and still love everybody at the village

I have lived at Cottonwood Village for a little over six years and have been through a lot a lot of changes with employees and now a lot of changes with remodeling, but I love being here. I have been independent living. I am thinking of changing to assisted because I need a little more help and the staff here is fantastic. The executive director is wonderful. I called him and within five minutes I had an appointment with him for the following day. to talk about me moving to assisted living Things are just super. I wouldn’t change where I live for anything.

I love this facility. I was hesitant on moving in out of my single-family home, but I love it here the food is fantastic. Now with the new menuI’m involved in a lot of activities, the staff is amazing. Never a harsh word always very helpful. I am very happy that I am here and I’ve got several of my friends that have moved in already or are moving in and it is absolutely wonderful. Cottonwood Village is the best.

Competent and friendly staff. Easy to communicate with staff and they are always responsive. Well maintained facility. Good overall value. I wish the cafeteria food had more variety and more fresh options.

We are undergoing a lot of renovation at Cottonwood Village - we have a lot more amenities than most senior establishments.

The staff is horrible at communicating with the family.

Staff has been great. Some leave, & some come back & miss others that had left but still very good overall. Facility has been getting up grades & renovated rooms are awesome. The hallway rug needs replaced. Probably waiting for the other work to be done. All in all we appreciate the Staff & Director very very much. They go out of their way for us and the other residents.

I'd say, "Hope you get a good social worker. First Time we looked there, she was [profanity removed]. The second time we looked there, a different one was very nice. Place is clean, decent staff. I'd go there myself if I couldn't live on my own."

communication was a factor in not getting a 5. It was difficult to get a hold of key managers at times. Information didnt flow well from admin to the care staff. Not sure if it was circumstantial or a regular issue. Eventually we all seemed to get on the same chapter if not the same page. nicely maintained; Dads room was cleaned regularly Everyone was friendly even when clearly stressed or busy Everyone was attentive and did their best to keep Dad comfortable and happy. The primary care takers were amazing and seemed to genuinely care about all the residents. All the residents seem to enjoy their meals and snacks. It appeared to be healthy and plentiful. in the memory care unit, the residents have opportunities to participate in activities downstairs if appropriate for their condition. There were puzzles, books and games avail. Cottonwood Village was as affordable as other places that were more run down and clearly even more short-staffed. My only complaint was that it took an extraordinary amount of time to receive our moveout refund when my dad passed away. I couldn't close out his estate until the final refund was issued and there was no way to contact the corporate office to check the status. Despite some communication issues, I would highly recommend Cottonwood Village to anyone seeking a safe and kind place for their loved one.

My loved one was previously a resident at Cottonwood Village and the experience was great. Everything was just great. The staff was amazing. I would highly recommend Cottonwood Village to others.

The rooms are nice, meals are adequate (restaurant style is nice), front desk staff is adequate, housekeeping is minimal. I would recommend Cottonwood Village as the best place in town. I like that the staff knows my Dad and watch over him to some extent. My dad (and me) is fortunate to live in his apartment at Cottonwood Village!

I have lived here independently for 18 months and enjoy Cottonwood Village. The staff is caring and friendly. The activities are well planned and there are many offerings. There is something daily to please most.

I have been part of Cottonwood Village for years thru the VA. I drove the VA van in Cottonwood and then my husband's dad moved into Cottonwood Village about 2 years ago. We love the facility & staff.

It is the only place I know to go. I have no family.

The overall service ie excellent. Staffing has been a problem in that management cannot maintain loyal hires through no fault of their own. A facility wide notification speaker system may be the answer for the fire plan that covers all residents in the building.

Living at Cottonwood Village is a joy. I have resided here for 4 years. I have made some great friends. It's like one big happy family. I enjoy the activities that are offered. There is space in my apartment to do my own hobbies like sewing.

I have lived at Cottonwood Village going on 7 years and I am very happy. There have been a few bumps in the road, but I love this community and don't want to be anywhere else. I am thankful this is my home.

I have been quite happy with Cottonwood Village. The apartments are nice and quiet. The staff and residents are very friendly. The administration team are so pleasant and helpful. A great place to live!

I've been here about a year. I really enjoy the staff because they are always friendly and very helpful. I've made good friends here. The food is good and offers a variety of options. The activities on site are fun.