For services offered
Comfort Keepers in Rockville, Maryland is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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Comfort Keepers has many wonderful people. The office staff was kind, responsive, flexible, and especially accommodating after I concluded service. Thinking I would no longer need assistance, I soon realized I desperately needed more, and they quickly aided me. A lovely young lady conducted the pre-service evaluation in a professional, interactive, and caring way. She also unhesitatingly jumped into the care process when needed. Three of my caregivers particularly sparkled. They reliably reminded me to take my meds, prepared meals for me, and kept my kitchen and bath tidy. One of them lovingly fussed at me to put away my laptop (my face was “plastered” to it, playing) and get some sleep. Another was very proactive - instead of waiting for me to ask, she probed whether I would like this and that (such as breakfast). When I did ask her to find something, she had no trouble doing so. Yet another actually asked me to give her work to do! All were cheerful and kept my spirits up. I couldn’t have endured recovery from hip replacement surgery without Comfort Keepers.
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This was our first experience and we didn’t know what to expect. The staff did a wonderful job going around the house and letting us know what we would need and what to have the caregivers do. The caregiver was young and didn’t seem very interested in talking to my loved one, and that is part of what we were looking for. It was always the same caregiver coming to the house, so there was some consistency. There really weren’t any scheduling issues. Let’s just say that she wasn’t enthused to be gregarious to a senior not willing to let go of control. I loved the way the program worked as far as keeping hours, and billing. I liked that the caregiver would call from my mother’s phone when she arrived and again when she left, and then they would send me an invoice and electronically deduct the bill from my account.
They're pretty good but I seem to have one person after the other. It's a problem because I have to show people where things are and how to get thigns done so I find myself repeating things. The care is okay, I don't need nursing care particularly, my problem is I've lost a lot of my vision so I can't read so I need help reading my mail or reading recipes. Some of them are more able than others, it depends on their command of the English language. They vary from a 5 to a 2 or 3; it's not that they weren't nice people, but they didn't speak English and what I need is someone who has a better command of the English language.
Comfort Keepers has received an average review rating of 3.8 based on 3 reviews. See all reviews.
Call (301) 340-0100 to reach Comfort Keepers.
To reach Comfort Keepers call: (301) 340-0100
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.