Cogir of Cedar Creek

They have some front line staff who really does care. Unfortunately they also have management who does not. All they care about is making money. Collecting that rent, then hiring the minimum employees they can without it being obvious that they are negligent. The residents who are self sufficient thrive and do great. The residents who need hands on care, don't. The more care they need, the more the quality of care drops, and management does nothing about it. It's obvious that their staff is spread too thin, and they have a few employees who flat out ignore unsanitary conditions. The food is gross. They advertise it like it is amazing but it isn't.

I think that overall it has been a good experience. I think the staff is really responsive to the residents. I would say that the only area of improvement could be better response times from the different departments. It is not bad, but could be improved. Otherwise I think it is great and would recommend this place to anybody.

What a godsend. I had to fly back East for the holidays. There was no way I could leave my Pops at home on his own. He thinks he can do his own medications but that just doesn't work. He over medicated the last time I went on vacation and fell. Cedar Creek was able to provide respite service for us. I took care of my business and they took care of my sweet but frail Father. When I need to travel again, Dad will be in good hands. A grateful son.

We had been touring several facilities....Cedar Creek felt like a community....The residents and staff were friendly, smiling and welcoming. The comlimentary lunch was delicious! The servers knew the residents by name and I overheard some good TLC as the ordering was taking place. The point system for care plans sounds sensible. I want to know what I am paying for and this detailed approach creates a clear list of the care being provided for mom. She deserves the best. Mom is moving in! Madera County is so very fortunate to have a beautiful and well managed senior housing community like Cedar Creek!

I went in to inquire for my mother. The cost for a studio was $[removed]. They have a "points" menu. It seems elusive and secretive. I inquired what it would cost for three showers a week for my mom and setting up her meds once a week. I was told it would be roughly $[removed] a month total. Obviously, $[removed] a month for those minimal extras seemed high. That said, I asked if we could bring in private people (We have great people who do it for much cheaper)? The membership director was very condescending to me and said "why would you want to?" If an organization has a membership director who is curt and rude, it clearly raises red flags to me as to whose best interests are at heart. I said "wow" and excused myself. I know I seek the best care for my mom. I can only say that this is not a place I would ever take her....... "profit above concern for the elderly" is how I would categorize my limited exposure to this place.

I went in to inquire for my mother. The cost for a studio was $2800. They have a points menu. It seems elusive and secretive. I inquired what it would cost for three showers a week for my mom and setting up her meds once a week. I was told it would be roughly $4,000 a month total. Obviously, $1,200 a month for those minimal extras seemed high. That said, I asked if we could bring in private people (We have great people who do it for much cheaper)? The membership director was very condescending to me and said why would you want to? If an organization has a membership director who is curt and rude, it clearly raises red flags to me as to whose best interests are at heart. I said wow and excused myself. I know I seek the best care for my mom. I can only say that this is not a place I would ever take her....... profit above concern for the elderly is how I would categorize my limited exposure to this place.

I have really had a good experience. The maintenance is ongoing, so people are always working on things, hammering on things. Other than that, it's clean, and the staff is friendly. We are pretty happy with them.

I was satisfied with their service. If we had any needs, they were more than happy to take care of them. We had a little issue with my loved one not knowing or wanting to ring the bell when he needed help, and they addressed that right away and took care of it. They did a good job.

They are fantastic, I give them fives for everything. My loved one lived here for a while, but I was paying the extra out of my pocket and unfortunately I couldn't keep doing it. They were great though!