Chancellor's Village

I would tell others to check it out, as it is a good community. The communication was good with the staff and families. There were no issues during our stay.

The food is not good, it is not gourmet food like advertised, it is institutional. We have one or two days where it is good then it goes downhill again. Everyone complains about it but nothing has been done. Talking to older residents, they said the food used to be really good but that is not the case. I think they need to offer activities on the weekends because quite a few residents don't have family so they have nothing to do but sit around. I think the staff need to be a little more truthful about what expenses are when showing people around so they will know what they are paying, there was a fee that I had to pay that I was not told about until last minute.

My father was an Assisted Living resident at Chancellor's Village beginning in September 2019. We had the opportunity to tour the property earlier in the year and found the environment to be really lovely and welcoming and both the employees and residents to be friendly and knowledgeable. It felt much like home, warm and comfortable not sterile and cold. When you enter you are greeted by a concierge who can help you with just about anything! Although we were most interested in Assisted Living we had the opportunity to tour the independent apartments also. They are beautiful, clean and bright. The assisted living apartments are set up perfectly with safety, security and comfort in mind; still nice and bright. Dad's apartment had a balcony and he liked siting outside enjoying the breeze and the birds. The configuration of the bathroom and shower seemed safer in comparison to other facilities I visited. There was even a nice ceiling heater so he didn't get cold after showering. There are several amenities including a beautiful chapel, fitness facility, beauty shop, library, and community rooms with movies. There are many rooms and little nooks where you can sit and visit or read. The dining was the big hit with Dad. Chancellor's Village is known for having the best food and that is a fact! I also like that they have a hostess seat you and your friends when you come to dine. Assisted Living residents are also welcome to eat in a separate, smaller dining room if they choose. There was never any sales pressure. Once Dad made his decision to move in this amazing group of people made it seamless. I feel the costs were appropriate for the kind of care Dad received. The nursing staff, administration, dining staff, housekeeping, concierges, transportation, security, activity planners and maintenance all took exceptional care of my father. He was treated as if he was the most important resident. I know all the residents are treated that way! They just make you, as the resident, and the resident's family feel special. During the Pandemic this group of professionals are working even harder to make sure everyone's needs are met. They provided extra special care when resident's families could not visit. It is the dedicated employees that make Chancellor's Village the amazing place it is. I think Navion's Chancellor's Village is the Gold Standard by which all other Assisted Living facilities should be measured. I am so grateful to have found this amazing community!

When we first came to visit this community we really liked how friendly the staff was, and clean everything was kept. Everyone seemed to be active, the residents were always out and about. Before COVID they had plenty of activities for the residents to participate in. Some of those were move nights, they had game rooms where they could play card games like poker. There was yoga classed, and sometimes they would take small excursions. The food used to be wonderful they really made nice meals, but due to COVID the food is similar to cafeteria food.

Two things stand out about this community. The first is that the residents (even in Assisted Living) are very spry. mentally sharp, extremely friendly and seems very happy (more so than any other retirement community I've ever visited). I'm not sure if that is due to selective admission standards or the atmosphere and quality of life in the community (or possibly both, although the marketing director assures me it is the latter as the residents are highly encouraged to be active). The other big plus was the Colonial inspired decor in the common areas. It isn't everyone's cup of tea but if, like me, you go for that sort of thing, it a definite selling point. Don't be scared by the expense. The rent is a little high in comparison to other facilities in Assisted Living but the prices on level of care are much lower than other places visited and just about make up the difference so that total expenses are comparable to other communities in the area.

Very nice but expensive to get into.

Beautiful place. We were impressed. Friendly staff. I think my Dad would enjoy living here.

This is a beautiful property. It is in my top two for the Fredericksburg area.

This facility was beautiful. The areas are bright and open.

$10,000 entry. $4,250 per month 2 bed. one meal per day. pay for internet and phone separately. near Mary Washington university. and near the train station. Washer dryer in room. piano is ok. custom shelves are ok. 2 bedroom apartments have patio or balcony.[Removed]. make deposit in early summer for a Jan 2018 move.

$10,000 entry. 2 bed. one meal per day. pay for internet and phone separately. Near Mary Washington University. and near the train station. Washer dryer in room.

I am happy with the care that is given here. I like seeing that he is happy with the staff and the care. The community is clean and he does his enjoy the outdoors. The offer a good variety of healthy meals. They offer him to participate in the actvities that are offer. We would recommend this community for the good care and value.

Chancellor's village has been a good fit for my father. They offer many activities and come by to let all the residents know when it is activity time. They offer special events too like luaus and movie nights. They put the activities and the meal plan on the bulletin on the front so everyone can see. The food is very good and I've eaten there a few times. They take your order at the table and offer many options. If you don't like what's being served you can order from an alternative menu. They offer many common areas. There's a library, media room and places you can sit and read or play games. They even have two cockatoos! Every apartment has a private balcony. They offer a shuttle service five days a week that will take you shopping or to doctors appointments for no extra fee! We chose Chancellors because they were the best price for all the amenities they offered! We are pleased so far!

We were referred this community from A Place for Mom and toured it. It's very nice and I would have picked it for my father. We toured other communities and he decided on something else. All in all, it was a pleasant experience with Chancellor's village.

I liked this community when we visited. The staff were very friendly and the community looks nice. I can not say anything bad about this community. The community we chose was closer to us and a little smaller.

My parents are both here. This is a nice community, but it is not home. I do like the staff who are always helpful and caring to there needs. They do have activities when they are wanting to participate. The food does need some small improvements. This is close by in my area so that I can visit often. I hope they feel at home here soon, but I dont think i could of found a better place for the care and the value.

Our mother receives top notch care in a beautiful facility. You couldn't ask for a more caring and attentive staff. Very responsive to questions, suggestions and requests.

Excellent facility, just what we are looking for. Only exception is, many units have bath tubs and not step in showers. I was given a rough estimate of $3000 to convert the shower which I think is way too much considering a $50k membership fee. Monthly fees seem reasonable and in line with other facilities, however the non refundable membership fees seem very high.

My Mom passed away recently. They are nice people, but we are not one hundred percent sure that this is the place for my Dad since my Mom passed. He is having some memory issues.

I have only been here at Chancellors for one week and have found everything to be very comfortable and convenient. The staff has been very helpful, friendly and accommodating. The meals are outstanding, very professionally prepared and served by a friendly wait staff in a beautiful and spacous dinning room.