Cedarhurst of Springfield

I have to say we love Cedarhurst. They love on my mom. It isn't perfect but for a place with a bunch of very senile elderly people they do a WONDERFUL job. I am very happy with her care there. It's a very loving community with staff that really loves the residents and treats them each as special.

I was very pleased with the care that [name removed] received at Cedarhurst. From the director to maintenance to general staff, they are all part of a caring group that showed love to my wife for 21 months. I visited Cedarhurst over 90% of the days [name removed] was there. I always felt welcomed and observed my wife of 47 years lovingly cared for.

We were able to get our patient accepted quickly which was very important as we had to find a new home quickly. Not able to stay where she was. Cedarhurst is clean and attentive employees. Eating area was well staffed and helpful in getting patients to eat. Don’t take good clothing as things are lost, taken and the laundry is hard on belongings. A place for Mom was extremely helpful and follow-up is the best to make sure you find the right place.

The staff was very friendly and caring. They truly seemed to care about their residents. The one complaint we had was the laundry. Even though clothing was labeled, clothes always went missing or mixed up. The facility had many options for the residents to do throughout the day and encouraged the residents to get out of their rooms and participate.

The staff is very friendly. My mother likes the food. The main reason we chose this facility was because of their scheduled activities. I would recommend Cedarhurst of Springfield for a person that is in a condition that my mother is in.

I am pleased with the administration’s desire to see the importance of a good activity director in the memory care unit. The activity director plays games with them, has an exercise program, provides afternoon snacks, and genuinely loves them.

The staff at Cedarhurst of Springfield are very friendly. The personnel who care for my husband put forth a lot of effort in their care of him. The housekeeping staff are cleaning around the clock and clean up messes that are made immediately. When I visit, the staff are friendly, caring, and answer any questions I may have concerning my husband's life in Memory Care. I also get a lot of interaction with the staff and what is happening at the facility when I am unable to be there. My husband's move into Cedarhurst went as well as could be expected, considering my husband was a bit reluctant to stay there. It took about a month of adjustment overall for him to feel comfortable there. Now, he participates in most of the activities, is eating well, and smiles and laughs the majority of the time. They serve three nutritional meals everyday, along with nutritional snacks. I have already recommended Cedarhurst of Springfield to others who ask about the facility.

I am very pleased in all ways with Cedarhurst of Springfield. The staff at this facility are great. They let me be a part of the care planning and keep me updated about my loved one's health. They also have many things (activities) happening everyday and keep the residents busy and happy. I would recommend this facility to family and friends.

Thus far I am very pleased with Cedarhurst. I visit about 5 days a week and have visited during all shifts. I communicate weekly with staff/administration. Across the board, I am pleased and would highly recommend Cedarhurst to anyone needing to find a memory care facility. The cost is acceptable

Came to take a tour and check out the facility. Everyone was friendly, made us feel comfortable, interacted with their patients in a way that warmed our hearts. We had decided on a place before this tour and you were our next choice. Very caring place with great team members.

[Name removed] exceeded our expectations. She was efficient, compassionate, considerate, prompt, and proactive. She greeted [name removed] warmly and helped make [name removed] feel loved and welcome to her new home. She expedited the process to meet our needs.

I picked this community because they were very open on the tour, they answered all questions, and the staff was friendly towards each other. They need to improve on, cleaning my loved ones room more often. Other than that, they are communicating very well, and they are informative. Also, they keep me in the loop with things.

Cedarhurst is great. I have yet to meet one of their staff that isn't friendly or helpful. They all have such good attitudes. The environment is hotel like with spacious halls, good lighting, and really good activity rooms. My uncle is very pleased with his accommodations and states it's kind of like being on vacation.

I would recommend Cedarhurst of Springfield to others for their loved ones. They get to know the residents personally. The staff is willing to listen to and address the questions or concerns the family has. I've been happy with the help that the staff provides in a professional manor. Arts and crafts, afternoon tea, trivia, and more are some of the activities available for the residents to choose from. They are taking care of medication management for my loved one.,

We have been really pleased with this community the staff are really proactive with their communication, it is expensive but our loved one is getting good care. Our loved one did really well eating the meals and gaining some weight back, and the activities are amazing. We would absolutely recommend this community to other families.

The community was always clean and tidy in the hallways when I visited. I believe the community could have done a better job at cleaning my loved one's room, though. Due to certain medical conditions of your loved one, you may need to provide the items to the community. The other option they may offer is to charge you for these items. There is a doctor and PA that will come visit the community at least once a week. The nurse will call to let me know if anything changes with my loved one. The community will be having a bus to take the residents to see the Christmas lights, while social distancing.

Since the lock down we really haven't much interaction with the community, however we really liked the place. When we first went there they were extremely nice and everything looked great. they were very helpful with moving our loved one in. During this time we have had to rely heavily on the internet and telephone for communication and they have done a great job. They are also no longer Maple Wood they are now Cedar Hurst of Springfield.

Positive impression during the tour and good communication with the staff. A good option.