Cedar Creek of Bloomington Memory Care

My dad hasn't been at Cedar Creek (formerly Cedarhurst) since[date removed] when he passed away. I will comment that my family was always very satisfied with the care our dad received. He was treated like family and the staff members were always very professional. I have told many people I have no hesitation to recommend Cedar Creek for the care of an individual with memory care issues.

My father passed away while there and we couldn't have been happier with every aspect of this residence. We were so very happy with them. My dad was only a resident for a short time, but they couldn't have done more.

A decent place, a little short staffed, but they are very friendly and try hard. I picked this community because,I think it was the personal attitudes of the staff that I met.Overall, it's been very good.

The staff was very professional and caring. They treated my dad with respect and were very loving in a professional way. The facility, as a memory care facility, exceeded my family's expectations. I would highly recommend Cedarhurst of Bloomington to individuals seeking a memory care facility for their loved one. Several Cedarhurst staff members attended the visitation of our dad's funeral. The staff at the facility became like a second family.

Absolutely disgusted that this place has not been shut down. There is no one at the front desk. If you bring up concerns to “management” they ignore you, or do nothing about it, or the put you on a no visit list. They have agency out of the building, but it seems like it was better when they had them in because the agency workers actually took care of my loved one. They got rid of the only nurse who cares, [name removed] which my entire family loved her. My loved one is left to sit in the lobby for hours after she’s eaten and not to her bed so she can sleep. The turnover is tremendous. As soon as we all have hope it is turning around the people who are good are gone and all that is left is terrible Managment. Numerous complaints to corporate, the building and state and it is still getting worse. If my loved one didn’t have dementia and she has already decLined we would have moved her. I hope this reaches you before you move a loved one into this terrible place.

We are very happy. They have converted from contract staff to permanent staff. They treat my loved one well. The staff is very helpful. The new Director of Nursing, is pleasant and follows up. We picked this community, because of the cost, it was cheaper, and a memory care facility. They are working really hard to upgrade a few things. I am very pleased with the care. I would recommend to other families.

This is a good place for your loved one. They are friendly, and they care for the residents. The food is good. They have a nurse practitioner as a doctor and didn't know about memory care. She wasn't willing to learn about treatment for Alzheimer's and dementia residents..

Our loved one moved in right before COVID, and at first no one was allowed to visit even including family. From our understanding this community has been kept fairly clean, and it seems like the staff members have been friendly and very caring towards our loved one. They have been very careful during this time, they have tested all the residents and are very adamant about always wearing masks. It is not a very high priced community, and they seem to have a lot activities for the residents to do. I believe they have different management but that hasn't seemed to affect the quality of care, that is still great. If you want to visit your family you can sit outside on the porch sitting six feet away.

We really liked Autumn Hills. We joined our friend [name removed] for meals the food was good. Our friend [name removed] needed more care. He was not as mobile as a lot of the residents there. He needed more help. We liked Autumn Hills but [name removed] needed more care and we had to move him.

My parents and I were so unhappy with the sporadic level of care and the constant turnover of a few good staff members. Had to hire 24/7 caregivers in addition. Wish there had been more Bloomington options then, but this was four years ago. Really a sad and painful experience.

The facility is very nice. I feel comfortable with Mom living there. The care is good and the staff are nice. They answer my questions and also give good feedback. They are more expensive, which I understand with the cost of running the facility. Unfortunately they don't take Medicaid, so we may have to move her to another facility,which is not good for someone with dementia.

Our mother has received excellent care at Autumn Hills over the past three years. There is occasional turnover of staff that can be frustrating (true at many health care facilities, I'm afraid) but there are also many deeply caring people there, in all branches of the organization, and overall, we've been extremely happy and grateful to have found this place for our Mom.

My mother has lived at Autumn Hills for nearly three years and the care has generally been excellent. Because pay is so low for health care workers, there can be a fair amount of turnover, but the training for new hires is excellent. The activities department is wonderful, and there are many deeply caring staff throughout the facility.

Autumn Hills was a clean community with friendly staff. The staff was knowledgeable and I enjoyed learning about not only the nursing services. but also about the activities and how they train their staff to interact with residents with Alzheimer's Disease. It gave me peace of mind knowing my mom could be cared for at one community until the end of life.

My father cares for his mother who suffers with dementia. I brought him to tour here because they only care for clients who have dementia. We toured and learned how my grandmother's life story will help staff determine how best to care for her! The residents here seemed happy and well cared for and that made our family feel at ease.

My wife has been at Autumn Hills since the end of 2017. I have been very pleased with the care she (and I) have received. Every person on the nursing and care staff has been trained to deal with the demands of Alzeimer's care. The staff treats each resident as an individual, and they try very hard to make the environment as comfortable and rewarding as is possible under the unfortunate circumstances of Alzheimer's. Autumn Hills is understaffed, partly, I believe, because it takes such a special person to deal with Alzheimer's varied moods day in and day out. I examined three other places before selecting Autumn Hills. This was the only place that dealt exclusively with Alzheimer's patients. I thought this would be an important advantage, and, after half a year of observation, I still feel that way. I understand that in some earlier times Autumn Hills lacked the characteristics that I find so rewarding. I feel fortunate that my choice has worked out so well.

The only thing this place cares about is money not patients. there are not many good places to put your parents out there but this place is the worst. I don,t think they know a [Removed] thing about alzheimer's disease and don't care

If your loved one needs assistance or general supervision, this is NOT the place for them. My mom would have been safer living in her home, alone. The staff has no interaction with the residents, the residents are on their own. Look elsewhere or allow your loved one to care for themselves, this is NOT the place for care.