Brookdale Tanque Verde

I would recommend to others. I picked this community because of the ambiance, small size, and it's 7 minutes from my home. I am frustrated with the high staff turnover.

Our families overall experience with Brookdale Tanque Verde has been very good so far in all the categories that are listed. For those who are looking for a community for their loved ones, we would recommend Brookdale Tanque Verde.

My loved one was there a short period of time. They had some activites. Someome from A Place for Mom recommended the place. It would have been, a better fit if they actually provided a medical assetment and would have been more honest, that they don't deal with behavorial issues. They need to be honest about what kinds of behavior can be dealt with there. I am frustrated that they advertised somethng that they could not handle.

Brookdale is a great place. I made the decision to place my loved one here - which should tell you all that you need to know.

This is a good place. The staff care for the residents. The food consists of a lot of pastas and small salads. They don't serve a lot of food that I find appealing. For the most part there is one menu option available for the residents. They don't provide physical therapy for the residents.

This is a very well managed facility and has turned around my mom's declining health outlook with mensurable improvement.

The management and staff are very competent in caring for my father. They are extremely responsive and quick to address any questions or concerns that I have had during the process of transitioning my dad into memory care. In particular, during the COVID-19 crisis, the Brookdale Tanque Verde team has gone above and beyond the call of duty by not only following the mandated guidelines, implementing the necessary precautions, but also by thinking out of the box and helping family members to feel more included while we are unable to visit our loved ones. Every time I talk to [names removed] I feel more and more at ease and confident that my dad is in the right facility and that he is being well cared for. I am beyond grateful to everyone, team members I have met and not yet met, for being front line essential workers with patience of saints and hearts of gold. <3<3<3

The management and staff are very competent in caring for my mother. They are quick and eager to address any concerns that I have had and if some special need for my mother comes up, quick to call me. I visit often and leaving knowing she is being well cared for.

We visit our mother often. She is always well groomed. Wellness director [name removed] is excellent and always keeps us updated on any changes no matter how minor and connects personally with residents. Med techs and housekeepers are always helpful, chef [name removed] prepares healthy fresh meals too. Our mother struggled at several facilities before arriving at Brookdale TV. The staff is excellent at handling temperamental dementia.

If I could I would rate this place a 6. It’s wonderful, it’s clean, and very nice. The residents there have a call button, of course, and everybody that comes to assist are just pleasant, sweet, and they go out of their way to help and be kind. Everyone on the staff team is all sweet and they have both men and women. My love one feels very safe here. The facility itself is secured and you would have to be let in and out by ringing a doorbell and having someone do that for you. The location also adds to the convenience for visiting as well.

We enjoyed our tour here and we did think that my mother-in-law would do fine here. The staff did a very nice job with our tour, the grounds are nice and there are a lot of amenities for the residents to choose from. It would be worth a tour.

My parents spent approximately 12 mths at this facility. We decided to move both out after my mom developed a bed sore that was diagnosed as Grade 4 (down to the bone). This bed sore was only caught after family insisted we get a new medical provider as we didn't feel they were receiving adequate care. The new provider found bed sore on her first visit and was appalled at how bad the sore was.........bed sores start out at Grade 1, then 2, then 3 and Mom was at a Grade 4. We also found out Mom was being over-medicated while at this facility.......she was noted by family member and a staff member to not be able to hold her head up (originally thought to be due to pain). Ironically, after leaving this facility, she had no issues with keeping her head up. I even discussed this with her medical provider and this was her best guess how to explain this. Very sad! Please do not allow your loved ones to be a part of this mess.

My friend is doing good here. There was an issue where they let someone in to draw blood from her. They didn't chart the visitor and let them come in while she was still sleeping. They also let her go to lunch with a family member and no one called me to let me know. I was her guardian and that was not okay.

The Brookdale Tanque Verde was a very nice place to tour. The place was clean and the people were friendly, but we had already chosen to go with another Brookdale.

My husband has been taken care of very well in this community. The staff has taken care of his needs at all times. The rooms are very clean and grounds are well taken care of. He has excellent care here and we would recommend it to others for great care.

My wife has Alzheimer and they seem to take care of her very well. She gets anxiety and they take care of that and keep her busy and informed. I think that they do good job at the Brookdale Tanque Verde.

I am not sure about what the Brookdale Tanque Verde can improve on, but all of the staff members there are very helpful. If i have any concerns at all about what is going on then they are quick to respond.

We aren't here anymore if that says anything. Our biggest concern was medication management. They weren't really able to give the attention our loved one needed.

My husband and I toured the facility and found it to be very clean and inviting. The staff have been wonderful and we would highly recommend Emeritus at Tanque Verde to anyone. It comes as close as you can get to a family atmosphere. My husband was very apprehensive about having to place his mother in a facility, but she has Alzheimer's and needed more care than we could provide for her. After having her there for some time now, he feels very comfortable and relieved that she is where she needs to be and getting such wonderful care.