Bonaventure of Lacey Senior Living

My mother's dementia became too much after living with me for 3 years. We did a tour of 3 residences and chose Bonaventure of Lacey the first day. The place is lovely and my mom is well cared for. Family pops in for visits and have found her doing art projects or watching a show with other residents. Mom has taken a couple of tumbles and they notified us immediately. We made the right choice with Bonaventure

All so friendly and nice then I left [name removed]in Memory Care. Didn’t visit for a week as their suggestion was a couple of week for adjustment. Went after a week He Wa still on the same clothes, sick and shoes never removed, sat in chair to sleep not bed, no teeth brushed. He’d fallen and not called me. He was so traumatized as was I. Ankles swollen over top of shoes!!! I had paid extra for special care for him. It was awful. Took him out of there the 9th day. I reported them to all State agency’s and surprised your rating was 41/2 stars. State found no infractions after speaking to staff yea, residents Yea, and family members who never visit. AWFUL PLACE JUST LOOK NICE AND PUT ON A FRIENDLYFACE!

Our loved one isn't very happy with the meals. Menus sound good but not what he expected. However, we would recommend this community to other families based on the experience we have had so far.

Staff is nice but does seem to have a lot of turnover in the lower level positions. Food is inconsistent. Good location and price and facilities are reasonable.

Hi all we signed up my parents and they moved in to Bonaventure of Lacey on the [date removed] of this year. Everyone really called back and they were super great and super informative until they had actually been moved and after that no return phone calls no feedback no keeping us in the loop. No letting us know when assessments were made. What was going on it has been a really big disappointment from that angle. Mom and dad seem to be doing all right, but we really have no idea because feedback and keeping us in the loop has happened and that was one of the main things we were also concerned about.

Bonaventure of Lacey Senior Living has excellent staff and overall facility operations. My mom started at a level 5 care (the highest level) and she worked her way down to level 1. Truly remarkable, and we feel it probably wouldn't have happened without such a caring staff. This facility has many opportunities for residents to participate in group games, family get-togethers, staff/resident meetings, entertainment, and outings. We would definitely recommend this facility to other families who are looking for a comfortable, welcoming and safe environment.

My loved one was previously a resident at Bonaventure of Lacey Senior Living. The overall experience for us was not a good one. Based on our experience, I would not recommend Bonaventure of Lacey Senior Living to others.

Staff at the top 3 positions turns over often. Other staff are friendly and efficient. Facility is attractive, clean and maintained. They need more options on meals, more seasoning, lunch is the big meal, dinner is lighter, flip this would be better.

I would absolutely recommend Bonaventure of Lacey Senior Living. The staff are very good at their jobs. They care about the residents. I feel like there are so many opportunities and activities, especially in the memory care at Bonaventure. The residents in the memory care are not just forgotten about. There are activities and trips daily for them. I'm always impressed at the meals that are provided every day. And over all the cleanliness is very good for the facility size. I also feel like they are very good with communication from minor issues to major issues.

Bonaventure of Lacey Senior Living has a very pleasant staff who advocated strongly for our dad when he was being treated poorly at the rehabilitation facility that he was in. We got him back to Bonaventure and he had excellent care. Lots of nice friends, staff was kind and caring to family as well. Highest recommendation.

I would say it's a warm, bright, welcoming and safe place. The staff enjoy their jobs and treat the residents well. The month to month payment plan is a great option and the pay is based on the level of support the resident requires. There are a wide variety of activities offered and it has a hair salon onsite. It is also nice that there are independent care residents there as well.

I would recommend to others. Also the food is good & varied. It's friendly staff, nice facilities, and lots to do for residents.

We have had good experience the staff is very good and helpful. They try really hard to make mom happy which is quite a chore. Very nice community with great activities. They could really use some more care staff.

The Bonaventure of Lacey Senior Living facility is very comfortable and the staff is very friendly. However, the only big issue is the quality of the meals. She has had family over for meals and we all agree.

I’d say to the friend it’s a great place, the manger [name removed] is formidable and the staff is very nice. We picked this place specifically because it was one of the only places that accepted my dad in his medical condition and the price was good too.

More eyes on residents and help with residents. Some one to answer calls , check rooms for cleanliness, make sure there's toilet paper especially because some can get to bathroom but if no paper, issue with a mess. If people fall asleep sitting up keep an eye on them, falls can happen fast. Don't know how many people I've caught and brought attention to who might have fallen. Be aware of how many days they've been in same dirty clothes day and night, breaks my heart to see loved ones in same dirty clothes for days (underwear included).

The staff at Bonaventure of Lacey Senior Living is wonderful, friendly, helpful and kind. The food quality and variety is very good. The housekeeping and cleanliness is excellent. They have a great variety of activities every single week. Our only drawback so far has been some of the staff shortages at times (which seems to be in line with the current economy). However, overall the care has been excellent. Requests for assistance are usually prompt. I would recommend this facility to family and friends.

My loved one is currently a resident at Bonaventure of Lacey Senior Living and his experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff is great. The meals, activities, and quality of care are good! We would recommend this facility to family and friends.