Bickford of Midland

Our experience was a little different. We were only there for 2 months. There were certain circumstances that lead me to a little bit lower rating, for instance, finding soiled and dirty linens and dad's closet that had been laid on top of his clean linens. I did report that. Also, I had requested assistance to put Dad's photos or framed prints on the walls, because he was wondering when he was going to get out of the hospital. Not realizing this was his forever home, I believe firmly that it was because of the blank walls. Approximately 6 to 7 weeks for Dad's framed prints to be hung in his room. After numerous emails and personal conversations. Also, this facility is truly an assisted living facility. Things did go okay Once dad was placed on hospice I think then he got better care all the way around. But again we were only there for 2 months before Dad passed away. I would not recommend Bickford as a nursing home. However, as an assisted living for an ambulatory/mobile patient, this would be a perfect fit.

From the moment you arrive at Bickford of Midland you are greeted by amazing staff. The building is clean and festive. The staff go above and beyond to ensure that my mother and all the resident's are always happy. The food is all homemade from scratch, my mom has enjoyed every meal. Activities were a bit rocky at the start of mom's move in, however have improved greatly in the last weeks. The leadership team is above anything you will find at other Assisted Living centers. I have witnessed the Director, RN and Community Director working with the residents, and serving them. That shows me that they lead by example. All of my questions and concerns are answered tamely and honestly. I feel that I am always assisted and pointed into the right direction. I would recommend Bickford of Midland to everyone.

This community theoretically is pet friendly. It is on the expensive side. There seems to be a large turnover in staff. The communication with the staff is good, however. The number of staff has dwindled over the last year.

My dad said this community was home when he passed they cried with me. They treated him just like a member of the family. I have recommended this community to many people already, And they have really liked it.

I would want others to know that we did not have a good experience with Bickford of Midland. Our loved one was a known fall risk, they did not protect her and she passed. Whatever they tell you, it does not seem to be carried through with. They did not give the care that they said they would. The other thing is they weren't washing her or cleaning her after using the restroom. We did her laundry and there was feces all over her clothes.

We chose Bickford of Midland because of the staff members, they were very friendly and helpful. The proximity to our home also played a big part. The room sizes are good and spacious. The food here is pretty good, the meals are prepared on site. The best part about the community during my mothers stay was the staff members. I would recommend it.

This is a pretty nice community, and so far my mother is doing well with her move to this community. I do feel she is safe, and in good hands. They have a good staff, and they are caring for her well. They have nice meals, and good activities available for the residents. The only thing that needs improvement is the laundry services. Other than that issue everything is working out pretty for us at this community, and I would recommend it.

For private pay residents, it is kind of a cadillac place and totally top of the line. Everything is clean and the staff was nice, you couldn't say one negative thing about them. My father in law was in a different position that the other family members, he had really planned more for his end of life so he was able to cover that stuff. I just know from visiting there that it was a very ncie facility, very nice people and it didn't feel institutional. Some of the other places can feel very cold and this is certainly very warm and welcoming.

HFA licensed facility can house up to 52. Can choose from three sizes of rooms, each with a large bathroom and kitchenette. Have to bring own furniture. Some activities available. Families provide transportation to outside activities. Several on sight religious activities during the week. Very secure. Limited on site medical provisions. Facilities beautiful but decor was dark. Square floor plan with interior court yard. Saw very few residents on tour. Possibly because they were preparing for dinner.