Benton House of Narcoossee

Our first experience with the facility was a tour with myself my sister and my parents. The trip was very informative. Lead staff was helpful with any questions and very friendly when my parents first arrived. My mother was not happy where she was and my father was in a confused state, however, after 3 to 4 weeks and getting more involved with the activities and the involvement of the staff, the change that we’ve seen in my mother and how happy she’s become with her surroundings and my dad getting involved as much as he can has been a joy and a relief for myself and my siblings. Thank you for having my parents in a safe happy and active community.

My mother-in-law is a resident at this location and I’m so happy for her and all of us. This location is full of warmth and love. From the remarkable staff to the friendly residents. The cleanliness is A+ and the different decorations are alway so welcoming.

Our mom is so well taken care of and happy, safe & secure. Best decision we ever made! The staff takes such good care of the residents and we can tell they are always sincere & genuine. Our family always feels welcome when visiting.

My mother is living at The Addison of Narcoossee. I am so comforted in knowing she is happy, safe, and very well taken care of! The staff is attentive to my mother’s needs and always welcoming when I go for a visit.

From my first visit I knew that this was the place for my mom. When you walk in the door there's a feeling of peace. She has been attending the ADP for a few months, has made friends and I finally after 8 years have found my own peace. I drop my mom off and do not worry about her. I know that she is in great hands. I thank the entire staff as they all show such wonderful care to my mother. They are polite, friendly, caring and loving. [name removed], [name removed], [name removed], and [name removed] are among some of the Angel's walking among this house. This facility is home and I'm thankful every day that I'm able to bring my mother here.

Mom has been here since March 2024 and they have taken excellent care of her. The staff provide caring and helpful service in a family environment. The family is encouraged and welcome anytime and there are family events monthly. My mother commented on the cleanliness of the facility when we first arrived and that has never changed. The staff is top notch and react to your every need. In my opinion one sign of an excellent run facility is reactions to a problem. Any issues no matter how small are addressed immediately to your satisfaction. Can't say enough good things about Addison([community name removed] til recently).

My mother is in the memory care at the Addison. When she first arrived she was weak, malnourished and not a happy person. She received therapy, started eating meals with others and began to enjoy the activity program. Mom is doing great, has gained weight and has friends. Thank you for all you do!!

Placing my uncle at the Addison of Narcoossee was the best thing for him. He has found meaning and purpose to life again and he couldn’t be happier. He also met a nice lady friend which helped him start taking pride in his appearance again. Thank you Addison Family!!

The facility has been a blessing for our family since my father’s diagnoses. We can thank enough to each and every one of the staff members. For making our loved one to feel welcome and confortable.

My mom has been here since May 2024. I must say, after touring many facilities, I am so happy that we chose The Addison. The staff is super friendly and it feels so much like a family atmosphere. My mom is really thriving here.

I toured this community and what a lovely experience! The staff were delightful and the community was cleaned and smelled good. [name removed] was very informative and took the time to listen to me and answer all my questions. The community is full so [name removed] was able to refer me to a sister property in Oviedo but that is a little too far for me. Hopefully, a room will open up soon.

The administrative staff and nursing staff are amazing, professional, caring and efficient. My mom has been there for almost a year and everyone treats us like we’re all part of a family. Extremely clean facility inside and out. A special and well-deserved shout-out to [name removed], [name removed], [name removed], [name removed], [name removed], name removed][ and [name removed]. You’ll never find an administrative staff more caring than this group. The nursing staff are also very caring, keeps the family always in the loop, and also very professional. We deal mostly with [name removed], [name removed] and [name removed] and they, along with the others assigned to my mom’s section, are very caring. My family and my mom feel extremely safe at this facility.

The Addison has truly become a home for my grandmother, where she feels a sense of comfort and belonging. She frequently talks about how much she loves the warm atmosphere and the caring staff, who always go the extra mile to make her feel at ease. The facility itself is clean, welcoming, and designed with a focus on the residents’ well-being. My grandmother appreciates the strong sense of community among the residents, and she enjoys the various activities that keep her engaged and connected. The Addison has given her a place where she not only feels cared for but also feels like she belongs.

Parents love it here. They’re really happy and the staff is awesome. I love to come up on the Brightline and visit with them. It makes me feel good to see them. Happy and loving the employees.. The staff here is awesome. I love coming to visit my parents and see the smiles on their faces.

The Addison at Narcoossee is a perfect place for my parents. We’ve looked a long time to find this place, and we are so grateful they are thriving and living their best life ever. Everyone here is amazing and so respectful to all the resident. You can definitely tell the love and their hearts for their jobs.

The food needs work...I attend a meeting with entire community and they were all upset on quality of food. Based on the experience we have had so far, we would recommend this community to other families.

I would say, and did say, they just couldn't deliver on the food so it ruined the whole experience.We picked this community, because of the two facilities closest to my house this one was smaller and we hoped it would be more personal and would be easier for the staff to run properly--fewer residents so more personalized service and better entertainment and food service.

We just moved our mother into Benton House this week. She absolutely loves it there. The place is beautiful. Beautiful natural light with chandeliers in the main dining/ social room. The staff are extremely dedicated and professional caring people. They take their time in talking and taking care of those in the facility that needs help. The Directors of the facility were so helpful in getting our mother into the facility. They are truely dedicated people

My loved one is a resident at Benton House of Narcoossee and most everything has been great so far. The level of care that he receives at this facility far surpasses what we experienced at his previous facility. Plus it's much closer to me, so my visits are more frequent and longer. Since it's a new facility, the staff is learning their duties as well as the residents. The Memory Care Unit needs more organized activities. Overall, my loved one is thriving here. I worried that the moved would be problematic for my loved one, but it wasn't. A few days to feel comfortable with the new surroundings and he was settled.