Benton House of Florence

Most of the staff are wonderful. I think some of night staff stole some of Mama's jewelry and but we had a box we had asked her to put it in when she was not wearing it. Also any money we left always got gone. It was not much. We would give her $20 because she just wanted to have some in her pocketbook. So it was never much. They have some really good people but a few not so good. It's a beautiful place they just need to be careful who they hire. The 1 for Quality of care is from her last day there. She was having a heart attack and she hit her buzzer several time. She was in the phone with a friend of hers that called 911. 912 got there before anyone at Benton house did.

The staff was very accommodating. The residents that we met (several that my in-laws knew or knew of) all liked it there.

Great facility with caring assistance Would definitely recommend Benton house to others looking.

We picked this community, because it was very close to my house and it just felt really homey.I would tell a friend, that their family member will be very well taken care of and the staff make the residents feel loved. I would recommend to others.

My loved one's were residents at Benton House of Florence and overall the experience at this facility was very good for both of them. The staff is great- they all work together and get along well. They did a wonderful job! Anytime we had a question or need, they were always quick to respond. The only disappointment was that when we were applying, they did not tell us that they had someone who could have helped with VA benefits. I would recommend this facility to family and friends.

We have been VERY happy with Benton House of Florence. We chose this facility initially over others we looked at because of the cleanliness, the friendly staff, and how very accessible they were. The staff are truly amazing in every way! Showers are only twice a week and clothes are wrinkled after laundering. It has definitely been an adjustment to someone who is very peculiar about her appearance.

We chose Benton House of Florence because it was a new facility and most of the residents were new so there we no cliques that had formed yet. My dad also liked the room sizes and the fact that he would have a full sized refrigerator. The staff are all friendly and courteous and they are very easy to work and get along with. I would definitely recommend them to others looking.

I would recommend the community to others for their loved ones. The Executive Director has been very hospitability and gave us the tour. The lobby area is large enough in the memory care. The memory care unit is separate, and you have to have a key to get into the secured unit. There is a screened in porch with rocking chairs off the lobby for the residents to use. Medication management, dressing, and bathing assistance are some of the care the community is able to assist with. The food is good, and the residents get a choice of meals. They are able to accommodate dietary restrictions for the residents. The apartment, utilities, transportation, all the meals, laundry, changing of the linens, and housekeeping is all included in the monthly fee. The community will even take your loved one to the doctor appointments if you need them to.

We are delighted with the staff and we have began to know them. Anytime we say anything things go well and we have not had any issues. The food is a little less than I had hoped for, I'm sure that it is filling but it is not what I expected it to be like for my loved one. They have activities like bingo, ball tossing, work outs, field trips and more for the residents to do to have a good time in the community. They also have entertainment that comes in and more for the residents.

We love it here. The facility is pretty new and absolutely beautiful. The décor is beautiful, and it doesn't feel institutional in any way. Everyone is so kind. I have felt taken care of as much as my grandmother. It was a very hard thing for me to have to do to put Granny in assisted living. They gave me their personal cell phone numbers if there's anything that I need. I've had staff members call me on their days off to check on Gran, and I'm just so pleased. The food is great, and she loves the desserts. It's invaluable to me how they help my grandmother, and their rate is comparable to others in the area.