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Boy, she loves it. Everybody is helping her. She is just tickled pink. They've been fantastic to her. When I've been there they have been super friendly. The nurses have been taking care of her. I think it looks great. It looks very clean. Everything is picked up and everything is neat. She's happy with their meals.... Read more
Benedictine Health Center at Innsbruck in New Brighton, Minnesota is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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Semi-Private
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Studio, 1bd
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Review Score
Review Score
62 reviews1.0
Out of 10
5 star
42%
4 star
38%
3 star
9%
2 star
9%
1 star
5%
A Place for Mom has scored Benedictine Health Center at Innsbruck with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Benedictine Health Center at Innsbruck has 62 reviews with an average "overall experience" of 4 out of 5.
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My loved one has improved a lot since he has been here. It's clean, spacious, and quiet. The people respond to him quickly. They've been really nice, helpful, and honest.
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They have been really helpful and they are nice. My loved one likes it there. He is very happy with the place. They keep me posted. They are very friendly and they all have been good. The nurses have called me. All the nurses and helpers are very good.
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So far, everything is fine. The therapists do a good job. I would recommend the rehab therapy!
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Everything was good.
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It's very clean and bright. It doesn't smell like a nursing home and the employees all seem to enjoy their job. They really know what they are doing. The nursing care is good. It's not food from the fancy restaurants in town, but it's certainly edible. The wife seems to enjoy it.
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The staff seems to be friendly and concerned about my loved one's well-being. The meals seem to be okay. There's been some communication.
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Everything was okay. I just wish I had paperwork sooner.
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My wife can't lock her door, so it seems like everyone just walks in on her and doesn't even knock and that scares her. Every time she turns around someone is trying to do therapy on her and she can't get any sleep. She can feel the springs coming through in the bed and that also makes it hard for her to sleep. The people working at the front desk are nice people, very friendly, and they greet you. It seems weird. No one seems to be in a good mood. The cleanliness is good. The dining room is first class, it looks executive and very clean. The food doesn't taste good to her.
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I think it's a good location. They do good rehab, which is the most important thing. The facility is clean. The food here is by far the worst. They don't really have breakfast. They do brunch at 11. They only offer carbs in the morning. The only healthy options is maybe a banana or yogurt. It's not great quality food. They haven't changed it in four years.
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We were pleased with our stay here!
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My loved one was happy there. The nurses were lovely and no complaints. The communication was good.
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Our experience went well here!
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Overall, our experience was excellent!
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I feel the center overall is quality care. I do think that there should be a little more diligence with communication with the patients regarding overall care. It's been decent, but it feels like there are a couple of things that weren't talked about.
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We had a great experience at Innsbruck!
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My aunt has really liked it. It has met all of her needs. She thinks the therapists are really working her. There has been one therapist she did not feel was bossy. She has worked with three therapists so far and I believe she has not had to work with that therapist since. She commented that the nurses are all very nice. There are a couple who really go above and beyond. There are a couple of spots in building that could aesthetically use more attention. Overall, it looks great! It is an older building but it is good. It is really nice because it does not have a nursing home feel at all. My aunt loves the food! I am not part of the communication process. My aunt is very capable of her own communication.
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I would recommend Innsbruck for their short term. The long term care had holes in the walls and people were groaning. The rehab is beautiful. The short term therapy is beautiful and the long term is horrible.
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Overall, our experience was great!
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Overall, we had a great experience. The aides, especially the overnight aides, leave a lot to be desired. They don't respond to call lights. My loved one was waiting to go to the bathroom for 40 minutes and had to get up and go herself. When the aide got into the room, she yelled at her for leaving the bed. There could be more transparency in some areas, but overall, I feel okay about their communication.
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The staff care is excellent! The night nurses on a couple of nights really bothered her. She was afraid of them. They were very mean to her. They were verbally mean to her to the point that she had lots of anxiety and could not sleep. The meals were good.
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See what the neighborhood has to offer and what’s nearby:
A Place for Mom has scored Benedictine Health Center at Innsbruck 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (651) 633-1686 to reach a resident at Benedictine Health Center at Innsbruck.
To reach a resident at Benedictine Health Center at Innsbruck call: (651) 633-1686
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.