Bella Terra

Wish I could give a negative Stars would give it negative thousand. Many members of the nursing staff. This includes Rn and cna's are unhelpful and not sensitive to patients needs and abusive. You can tell they're spread very thin. Many of them should not even be in the nursing profession at all you're supposed to have compassion and care for patients absolutely horrendous. Treating patients like inmates in a prison and ordering them around. Evidently they don't pay much as they're hiring bottom of the barrel people that I'm sure we're fired another places at least hospital or doctor type settings. Maybe they can get away with it in nursing homes as the management probably doesn't care either. There were a couple CNA and Rns that were nice and helpful and you could tell that they genuinely cared. But that was about it.

Always short of staff- every time I visit my mother needs change-. Staff all are nice but overwhelmed with the amount of work and little support- not recommend at all

Bella Terra is owned by[Removed] and is a huge, greedy corporation that is indicative of the typical nursing home system that charges $8000 a month for memory care and provides nothing to its patients. My mother was in here. We took her out after a competitor nursing home director visited her to do an assessment and found her sitting with food all over her face and clothes and no one attending her. Like so many nursing homes, they are short-staffed while the corporate bigwigs are as rich as they can be. There were so many unattended patients here and it was just so sad. I felt like I was going into a dog shelter, not a nursing home. I couldn't shake off the feeling of how depressing it was and how stressed out the staff was because there were so few of them. My mother was sitting in the middle of the foyer all alone in her wheelchair, as were tons of other patients were, while no one attended to her. She fell in the bathroom because no one was there to help her. She smelled, she wore the same dirty socks for three days. Half of her stuff was stolen - either by staff or by residents - then miraculously appeared when I called them on it. When I see things like this, I am just full of rage. Everyone should be. Corporations like [Removed] aren't about patient care, they are about lining their pockets by neglecting the elderly and robbing them of their life savings. I would never tolerate this shady treatment out of any other business. $8000 a month? Who can collect that kind of money and provide such terrible service? Nursing homes can! Besides, when you deal with children, animals, or the elderly, they are vulnerable and can't fight back. It's disgraceful. My mother was put on three anti-psychotics (chemical restraints) to keep her quiet and no one ever consulted with me about putting her on them. When I saw her, she was a blithering, babbling zombie. The new nursing home doctor has successfully gotten her off these drugs because she never needed them in the first place! These are lonely places and it's disgraceful. I would love to see the owners on their yachts, turning their faces away from how they treat their patients, laughing all the way to the bank, while they pay the minimal staff they have barely anything. There are nursing homes that are fantastic (my mom is currently in one) but this is not one of them. Unfortunately, there are far too many like Bella Terra. I would never recommend putting someone you love in here - maybe your worst enemy, though. It may be a suitable revenge.

I am a caregiver for someone who lives there. She was in the nursing section of the facility for some time when it was owned by the previous owners. When the new company took over on 10/1/14 the quality went down. When the new owners took over within 4 months they raised the room rate to an amount that was not justified what so ever. They were always short on CNA's everyday. The ratio was 1 CNA to 15 residents. They tried to hire new employees but with the amount the were willing to pay and the amount of work they had to do, almost all left very soon after being hired. The new company is so greedy that it just made my patient sick. The quality of the food is awful. It was so much better when the old company owned it. The place is clean and for the most part does not smell. They did make a deal with her and put her over in the assisted living side where the room rates are much cheaper. She does not qualify for assisted living because of her advanced condition so in order to be there she had to get an additional caregiver besides me for 7 days a week care. She is savings money with this set up. The nurses and the CNA's are the BEST you could ever get. The is no abuse or anything awful going on there like some of the nursing homes I have worked in before. Everyone is friendly and is as helpful as they can be. That is the one thing going for them. It's the corporation that is the real problem. They do not have enough staff and cut corners way to much. I would say overall I would say it is a good place to be based on the quality of the staff.

The Staff are what makes a place what it is. We are happy and grateful that our mother now is safe and has professional assistance with her RX and her needs. The open layout of Bethany and it's gardens are a plus. What appeals to me first hand is: patience and uplifting attitude of the trained people who interact first hand with my mom. The private little suites are nice. The flexibility in accomodating a person with numerous needs is appreciated. There are no smells here that some one has posted!! Really!! Recently there was a ThanksGiving Traditional meal served and that gesture goes a long way to the credit of an institution with true goals to help keep a home like feeling, when the home has been left. There are different levels of care. It ALL has been a God Send for our family, thus far. Thank you

Recently my mom underwent a slight set back in her health condition and it was necessary to back track to the Rehab Wing from her Private suite. We are impressed with the care she received and with extra considerations from personnel. I don't understand what the person means by 'cheap hotel' they must NOT be talking about Bethany. Please, if you are giving a reveiw be honest.

We used this for my father for a few years. The activities were pretty interactive. They would toss a ball and have the residents toss it back, and they would play bingo and you would see people participating. It was a pretty nice place.

I looked at this and another place, there is no comparison. This is like a cheap motel! It was a shared room, and the bathroom was down the hall. It was smelly too. It was the same price as the much more upscale place that I chose.

We toured this community when we were looking into care options for my loved one. This was a very nice community overall, the facility itself was attractive and clean, and the staff were all friendly and professional. However, as per their assessment she would have been placed in the memory care section, and we did not think she was quite at that stage yet. I also did not like the layout of the apartments that we saw, using the bathroom at night would have involved walking across the whole apartment.

This nursing center is very clean and does not have any smells. The food is very good, not your typical fare and the staff is friendly. If you can take care of yourself this is a good place to recover from surgery. If you are lucky enough to get a good physical therapist that knows what can be expected of you and will listen to you, then this is a nice place. If you cannot help yourself and will not have visitors to check on you then this is not the place for you. The private mini suites for recovery are the best for surgical recovery.