Bear Canyon Estates

Great place! Food is great the have a lot of activities! Mom wishes for more transportation! Maybe with the new management that will change! Thank you for all your helping my mom find a place as there is so many to choose in Albuquerque in her $ range.

No care services are provided by Bear Canyon. Foot Prints Home Care has an office there and they provide reasonably priced care from morning to night. No medical training. No nighttime services. Seemed like someone on staff s as pilfering small things. Never could figure who. The room was locked. Activities are based on people choosing to participate- so no activities director individually working on someone to get them to participate. Great place if resident is fully cogent.

The apartment had a lot of work before my mother moved in but there were a lot of things that should have been fixed. These include grab bars in the main bath, a light switch that did not work properly, doors that needed new weather stripping, doorbell battery that was out, etc. No one thing was big but combined it added up. The apartment had new carpet and paint but they did not clean well prior to move in. The staff really tries hard. They have been pleasant and helpful. It seems that the staff are required to do the job of 1.5 to 2 people. The meals are not good at all. Once in a while they are good, but mostly they are mediocre. The dining hours are very limited. (1 hour) and if you are late you are SOL. Very disappointed.. Value for cost. 3 The advertised amenities are just minimal.

The staff at Holiday Bear Canyon Estates does a good job of personalizing interactions. We have a large family and all questions and concerns from everyone were considered important. The place feels like an extended home. My siblings and I met there many times in the transition process for my parents. We got to know lots of people there. Both residents and staff. I think Mom and Dad were happy to have so much family feel so comfortable there. I would recommend this facility to others.

I am only able to visit 1 time per month so I am not sure about the care services. When it comes to the activities, grandfather does not participate in them, he says non of the activities interest him. Based on the experience we have had so far with the Holiday Bear Canyon community, we would recommend them to others.

I really like the staff. The meals are tasty and good, and there is a set time when the meals start. They encourage everyone to come down and socialize. The community is really strong, and they support each other. They are in the process of replacing the activities director. It is inexpensive compared to other places. We picked this facility because of the community interaction. It's a lot of safe freedom for my loved one. For the last four months, there has been a transitional issue, and there is a new general manager, and they are hiring new people. My loved one has help with her pet and medicine. It's a customized assisted living, which I really like.

Management is unresponsive, food is awful, lack of servers is laughable. Paying to be served in dining room and often there is no service and my parents have to retrieve their food and bring it to their apt to eat it.

My mother has really enjoyed her time here

I love this community. I love all the employees. I feel safe and secure here.

The community is straight forward and easy to deal with. The whole process was very easy. I would recommend this community to others based on my experience.

Only here for 2 months, so far everything has gone wonderfully. Have no reason to think this will change. The employees make it a very positive place to live, they are thoughtful without being controlling.

Everyone has been welcoming - the staff. Staff is very helpful. My apartment is very sweet. I love to do the stretching!

I like it here, and I'm very happy on the 3rd floor. The food is really good! The staff is very nice. I'm happy to be here, if I'm not going to be in my house. I love my housekeeper!

At the time of our visit there was a room available that was in the price range that our loved one could afford. Their apartment is spacious and we do think the value for cost is fair.

The community is very neat and clean, and the staff are all amazing and know everyone's name. The food is very good and they have lots of activities going on. They are pet-friendly and they have transportation available. I recommend this community to others based on my experienceJR.

I am very happy here at Bear Canyon Estates. It genuinely feels very homey and I would highly recommend them to others looking.

When it comes to the cleanliness of the community we think they are doing the best that they can. They have mask rules and disinfect everything. The place is constantly cleaned, the floors are always vacuumed, and the rooms now because of covid are being vacuumed every other week. Before covid the activities were excellent you could pretty much do anything to get yourself involved.