Bay Harbor Assisted Living and Memory Care of Ripon

Staff is very friendly , and helpful, but as is the problem everywhere , there is a problem keeping staff , they are all over worked and under paid, but everyone is super nice , patient and helpful, even the maintenance guys, especially, [name removed] and the new guy. All are above and beyond.

My loved one is very happy here, I'm very happy with this facility as well. The staff is very friendly. They have a new Activities Director and she's wonderful. My husband got to the point where he was unable to stand. After three days of working with her, he's standing and looking almost normal! I'm very impressed. This Activities Director is awesome and is just what they needed here. My loved one can be quite messy when he eats and they've been pretty good about cleaning him up after meals. I just wish the floors weren't carpet. They are a bit short staffed and my loved one complains that he sometimes doesn't get to bed on time, he likes to go to bed early. But we understand. Other places have made my loved one feel like he's on the verge of getting kicked out, but not here. He feels safe here. It's expensive, but every facility is. I have recommended this facility to family and friends and will continue to!

Very professional tour provided by [name removed]. Facility does offer transition from private pay to Medicaid. Very clean rooms as well as no lip on the walk-in showers top avoid possible trip hazard. Do not have a la carte option for those, like [name removed] now, who can make their own meals, etc.

They are not very friendly on the phone. Administration isn't great. The staff that handles residents are good. There is another place here in Ripon that costs a little less, is newer and is awesome on the phone, as such, I feel the value here is not great. good maybe but not great.