Ballard Landmark

I would highly recommend this community. The only downside is parking but the staff always greets everyone and knows family members of the residents. Staff is always willing to assist if there is a concern with a resident and a family member cannot arrive in time.

Housekeeping is good. On the independent side where we're at now, they are moving to an a la carte or market basket approach. Housekeeping, meals, etc are added to rent. So far, activities are not extra. That makes sense. I would recommend, based on our experience so far. Folks who have been here for a few years seem to think it was better back in the day. Better food, mostly. We tend to keep to ourselves, so movies, etc don't affect us much. Trying to please a bunch of cranky old people has to be a challenge.

I have been living here for a few years now and I really enjoy it. They have lots of activities you can attend if you want to every day. They also have many fitness classes each day, I try and attend as many as possible. I also really enjoy walking around the ballard neighborhood with the escorted walking group or by myself.

The light and brightness of the interiors, the cleanliness and the modern feel all stood out to us at this facility. The Ballard Landmark would be the kind of place I would love to live in when I retired. Great location, great facilities, great looking rooms, friendly staff. My loved one ended up needing a higher level of care, but this place really was great in trying to work with us and help find a solution.

We were SO EXCITED to get our Mom into the Ballard Landmark! It was not as our friends had told us. Mom started Assisted Living in [date removed]... now it's almost [date removed]... they billed her for it but and she did not receive the care, a missed communication between the staff. They promised an accounting and a credit then didn't do it. The kicker that finally made us decide to move Mom.. she is in Hospice and Hospice changed her medication, when it arrived at the Ballard Landmark, the front desk tossed it in a drawer and left it there for a week... I kept checking her mail box then finally asked the front desk and they had the package the whole time. Confusion and empty promises seem to be their new trademark. Very Disappointed. Very Sad.

My Mother-In-Law really likes it at this facility. In the beginning, we had to be assertive because the staff members weren’t as organized in getting her care set up. It took a little bit for them to get everything together to provide my Mother-In-Law with assistance bathing and doing laundry. They do offer a lot of activities like exercise groups, bingo, karaoke, and live music. Their services are an a la carte menu and the housekeeping staff comes once a week to clean her room. I love this facility because they are in a great location. They are near my Mother-In-Law’s doctor offices, farmers markets, little shops, and restaurants. I would recommend this facility to other families.

We toured this beautiful community. The staff was nice and caring. We did like that they had a lot of different type of care. We liked what was offered with the menu and the activities. We think that this would have been a good community for us to move into. They did not have the type of care needed. Families might want to tour this community for the care of a loved one.

I was able to take a tour of this place and I think that they have a nice community. the location is in a good place near stores and a good view. The staff was nice and seemed to be caring. This just was not the place for us.

Everything is going fine at Ballard. So far, we do not have any problems with the staff. They seem to be doing a good job and everything is great. Overall, this has been a good experience so far.

Ballard Landmark have done a great job getting me the sort of physical therapy that I need. I get the one on one attention and care that I need, which is very important. The food here is great, as are the wait staff. The worst thing about the place is the housekeepers. There is a high turnover rate there, and there have been a few things from my room that have gone missing. Some of them are good, but some are questionable.

Excellent facility. Very professional experience with Mindy Byers. I liked the facility, the environment, the cleanliness and the comprehensive services offered. The only problem is that the price point for the Single apartment was not very much less than what we are currently paying at The Summit. Therefore with anticipated services running $ 1000.00-1200.00 per month, we would exceed our budget. I also felt that I'd like to have my father in an Assisted Living facility a little closer to the Northgate area, as my brother Rion lives in Wedgewood. Otherwise I would highly rate this facility with 5 stars. Mindy Byers is very knowledgeable, professional and very caring. I really appreciated her follow-up phone call to see if we had any additional questions. I think that Ballard Landmark would be a terrific Assisted Living facility for my Dad.