Bailey Pointe at Roxbury Park

Bailey Pointe at Roxbury Park is a wonderful assisted living facility. They have an excellent, kind, and caring staff. The food in the community dining room is amazing. The apartment is just the right size. The pricing is competitive. Overall we were happy there. Unfortunately a higher level of care is now required and we must move.

At first it was good. But once they suck you it's a totally different story! There are only a handful of nurses and 2 of the staff members who truly care. The head nurse and her sidekick are so stuck on them selves that it makes you sick to your stomach!! They tell you one thing and do the total opposite. So for the money that you or your loved one has to pay to live here per month it's a total RIP OFF!! Don't waste your time or effort on this place. Oh yes.. I forgot about the director of the facility. All I can say is gutless!! Take it for what it's worth. Don't put you or your loved one through this!!!!

My mom absolutely loved it here. The staff were exceptional and the food was excellent. It is a very nice facility, everything is clean, they did her laundry, cleaned her apartment, etc. Staff were always available and great with communication to the family. It is pricey but totally worth it, it is a top notch place. If she could come back here we would move her back in a heartbeat, she just needed more extensive care. If you are looking for assisted living for your loved one, The Waterford at Roxbury Park is the place to go.

It is a lovely facility and would be good for a person who is independent and does not need any type of care. They are not truthful in the services that they will provide for their residents. They are supposed to be level 1-5 care, my mom went in as a level 1 and they did not provide my mom the adequate care she needed. They did not return any of our calls. My mom called me to tell me she fell and after being in the hospital, they would not take her back. I would not recommend them to others.

This is closer to skilled nursing than it is to assisted living. There is not much for the residents to do. They do not have many activities for the residents. The people in the office are friendly but could be more organized and the staff that work the floor are friendly.

My father in law was there for only a few weeks unfortunately. While he was there he, and our whole family, was treated with respect and unfailingly pleasant employees.

When I first walked in here, I was immediately depressed. I knew right away that my Dad wouldn’t want to live here. He’s a very lively man with a lot of energy and this place was very dark and gloomy. Even just walking up to the facility, there was a woman sitting out front with her walker and she looked depressed. The girl that gave us the tour was nice and everything, but it wasn’t for us. It didn’t feel right to have my Dad live here.

The Waterford at Roxbury Park is not able to provide the care that my wife needs. They sometimes do not respond in a timely manner when my wife needs assistance. I was not able to bring in my own nursing care for my wife because they stated it was a liability. I feel their main concern is profit, not the quality of care being provided. The community itself is a nice community and the individual staff members are very friendly. They have an excellent chef who prepares good meals. I am in the process of looking at other communities for the care of my wife.

We are happy with the care at this community. The staff are very helpful and nice. they offer a good variety of meals that are appealing. The activities are offer to the residents who want to participate. The physical therepy is very good. We would recommend this community to families seeking a good communty for care and value .

This community has great staff that are attentive and communicate very well. My mother loves the meals and participating in the bingo activity. I would recommend The Waterford at Roxbury Park to family and friends. They are renovating the place right now and will be an updated community.

We're very pleased with how things have turned out at The Waterford at Roxbury Park! The place is clean and well kept, and every one is very friendly! They've done a tremendous job welcoming Mom to the community and helping her feel at home. She can be a hard person to please, and they really won her over. They even do a great job with the food. It's tasty, well balanced, and there are usually a few choices every night. It's a very nice place, overall!

They do a wonderful job at The Waterford at Roxbury Park! The staff here is friendly and professional, and they've really done a great job welcoming our loved one to the community! Our loved one has some dementia issues and they did a great job slowly but persistently easing him in to how they do things. It's really a great fit, and we're glad we found them!

Mom is learning to to like it a lot.

Persons in charge are not caring the staff are mean to helpless residents.some helpless are in front of fireplace all day slumped down in chair. My mother was lost in the first few days,wondered around the wrong floor,wrong side of building after leaving dining room,nobody helped. I found her, nobody had noticed that she looked afraid and lost. I was told by director family not involved in ~the plan ofcare?

Lovely facility, with a great staff. Everyone was very friendly and outgoing during our visit.

It's very clean. The staff is very friendly. There aren't really any complaints about the food. There was a little bit of a rough start, but that may have just been our circumstances. We liked the location, it's one of the reasons we chose it.

Just did a tour and loved Waterford! Good food, lots of nice residents, rooms are well laid out, there's a full size refrigerator in each room (a smaller one, but still), and there seems to be a lot of outdoor space with a nice veranda in front and large courtyard in back. Marsha is great. My mom was having a bad day and was very hard to understand and Marsha still could understand her Parkinson's slur.

My 93 year old mother moved into the Waterford at Roxbury Park (108th & Q Streets) 10 days ago. The Waterford was among choices given us by Amy Robbins, as my mother needed to move into an assisted living situation following a rehabilitation at Brookstone Village. Prior to a hospitalization, my mother had lived at New Cassel in an independent living situation. Amy was very helpful in pointing out comparative facility strengths and weaknesses, and felt that given the profile my sister and I presented, the Waterford might be the best choice. So far, it has been an excellent choice. My mother seems to have acclimated very well to her surroundings and has been placed with very compatible dining partners.

Great tour but prices at this time to high for consideration.

The care is good. Mother is just settling in and they do activities but they're not quite up to here level. When she went to the book hour they were reading Rapunzel to the residents. Mother reads more challenging literature and hasn't been able to fine something as intellectually stimulating as she would like. We chose them because of the extended care option. If she runs out of money she goes on to Medicaid and they will keep you on through different levels of care. Another thing they could improve is the food. Mother says they have very good quality food they just simply aren't very good cooks. Again, this is something that she is good at so anything less is disappointing for her.