Azura Memory Care of Monroe

Azura of Monroe has friendly and caring staff. I have seen how they interact with my mom and other residents. They are caring and responsive the resident’s needs. I feel confident that mom is safe and is respected. I am so glad our family chose Azura for mom’s care. They are awesome!

It has been a long time since my loved one was at Azura Memory Care of Monroe, but during the time there, the staff were always very helpful and courteous to us both. I would highly recommend Azura to others looking for memory care.

My loved one has been a resident of Azura for a year. I am very happy with the care and support the staff provide the residents. They provide numerous activities to keep them engage in their community. My family and I feel welcomed when we visit and the staff are friendly and knowledgeable.

There are plenty of staff to attend to my mother's needs, and they are caring and nurturing when dealing with her. The staff is also very attentive to my requests regarding or related to my mother. Thank you.

Mom has been part of the Azura - Monroe community for two years. While her disease continues to progress, I am comforted in knowing she isn't spending her days alone, but instead in the company of other residents and the staff at this care community. They 'know' Mom. When she's anxious, expresses confusion, or is worried, they comfort and reassure her. And when they see changes in her behavior or that she's not feeling well, they assess and take steps forward to best ensure her comfort and well-being, all while keeping me up-to-date. They care about each resident - I see this each time I visit Mom, and I visit regularly.

Earlier this year I had to make the difficult decision to move my 94-year-old aunt out of her home because her dementia had progressed to the point that she was unable to care for herself or live there safely. As I explored the options available for her, I was so pleased to discover that Monroe, Wisconsin has a memory care facility. My aunt's transition to Azura was seamless. All of the caregivers I have met are kind and patient. Residents' days are filled with activities that are interesting and stimulating. The sagely app allows me to see the daily schedules and follow my aunt's activities. My aunt is thriving at Azura, and she is able to live her life with dignity.

I am so pleased we chose Azura for mom. She is well cared for and I know she is safe. When she was at home, it was a constant worry about her safety and if she was eating.

We chose Azura Memory Care of Monroe over other facilities we looked into because of the kind staff. They were very helpful in finding a way to get him in here quickly. The food is also very good! Overall Azura is a very nice place that I would definitely recommend to others who are looking for memory care for their loved ones.

In healthcare, communication is key and the staff at Monroe Azura compare to none, they are so friendly, organized and make visits a breeze. I wish all communities could be as prepared as Azura they're a pleasure to work with.

My father has been here for the last 3.5 years. I've watched this place get better and better every year. It is a home-like environment with individualized care. The team genuinely cares about each resident. We have a new ED and nurse this year and they are doing an excellent job. They will both go above and beyond to help the team in any way, even helping on the floor. Management is very responsive to families and their concerns. There is in-home medical care and services. Fun activities, outings, and parties happen all the time.

Great place for mom. Caring staff, some more than others, but always welcoming when I visit.

They seem very nice when I go in the care center.

People are generally friendly and very helpful when asked.

My wife has been a resident for 5 years and staff comes and goes, which I expect. Current staff is wonderful. Average is about 21 ( I think) but they are conscientious, caring, diligent and great to see when I visit. Always busy and take super care of my Wife.

Very hospitable, friendly, clean and enjoyable visit. Residents are cared for in a comfortable setting.

Those in leadership and staff at this community understand Dementia and how to support and make a difference in their residents life's despite the illness. The director and on-site registered nurse work mainly with primary care providers to ensure their approaching and meeting requirements.

We saw some other places before picking Azura and I thought that they had the best for what there is to offer in Monroe. I honestly don't know where they get the young people that work there who care so much, that's not typical of young people today. They care and it's not just put on. They love her to death and she loves them; she'll put her arms around them and she hugs them. She is nonverbal so she can't verbally express how much she likes them, but she certainly shows that she does likes them. I think they're the greatest. In regards to management, there's one girl that was there and I think she's not there anymore. I don't connect with management very often. When I first came, and it didn't go very good. I gave her a check for 2 months when I first arrived. She must have lost the check because I remember giving it to her, and I have a checkbook that creates copies in it. About 3 to 4 weeks later, the head office called to tell me that I haven't paid. I told them that I did and in fact, I paid for 2 months. I questioned that if I owed more money already, then something was wrong. The girl at the office in Monroe said I didn't give her the check, when I told her I did and reminded her, she then remembered. Two weeks later I got a letter from Azura headquarters saying my wife would have to leave for non-payment and that bothered me because I knew I paid them. But I looked at the check information and it hadn't been cashed, so she likely did lose it and then told headquarters that I didn't pay. It was kind of like she was throwing me under the bus and I will never forget that. For me to not a pay a bill is extremely unusual and unlikely. If it wouldn't have been for the care itself, we would have automatically left and if I had to rate the management I would give them a 0 out of 5, not even a 1. But, the care itself is second to none and that's the part the matters.