Atria Park of Sierra Pointe

We were not happy with our Aunts experience at Atria Park. The assisted living services are totally inadequate. They are extremely understaffed and the wait for help is very long. One, my Aunt fell and waited struggling on the floor for over 30 minutes for help. There are many stories like this at Sierra Pointe. If one complains, one is told maybe your loved one needs to move to a higher level of care. You learn to shut up or get evicted. The food quality is poor--and the wait for service in the dining room is long. Hot food is served cold, and those who need help at meal times dont get it. I am sorry we moved into Atria Park, and glad we moved out. There are better options.

[name removed] gave us A very thorough tour. She not only answered all of our questions, she gave us a lot of beneficial information to help with the transition. She went above and beyond to help my brother-in-law get relocated even setting up the apartment for him with furniture. The staff at the atria are friendly and respectful to the residents. their transportation services are offered daily for residence by appointment. All of the other places we visited, only had transportation services certain days of the week. There is a lot more like they’re dining hall is really a restaurant and they have an outdoor heated pool, and the apartments have terrific amenities. It was the best place we’ve visited with the best staff.

I'd say I highly recommend them. No negatives. Mom is 98 so she doesn't use all the available activities but they do have a lot them daily.

The entire team at Atria Park was helpful, attentive and proactive. They made my mother feel safe and welcome upon her arrival and their continued level of care and attention to detail are to be complemented.

This is truly the best facility you will find for your loved one to feel accepted and welcomed. From the time you walk through the door, you are greeted with open arms by the staff ready and willing to go above and beyond to meet your family member's needs. All of our questions and requests were met immediately. U can feel confident your loved one will be safe and secure, and most importantly, happy to call Atria home.

We met with [name removed] for our tour and from the very beginning had a wonderful experience. We got the grand tour having many opportunities to meet staff and residents. We were impressed with the wonderful amenities. We had the opportunity to see some of the one bedroom apartments and were informed that there was a special and it worked out well. Our next stop was the Restaurant and we were treated with a lovely lunch. Once we finished lunch, we started the paperwork ( not fun) and signed. [name removed]didn’t stop after signing, but she has been with us throughout the process . Our hats off to [name removed] and her staff!

[name removed] worked hard at making it as easy as possible. Communication was good and the move in process was good. The facilty is very nice and bright. Good activities and services. Outdoor walking space is secure and the pool is easy to access.

My loved one is currently a resident at Atria Park of Sierra Pointe. The staff are phenomenal, especially from a career perspective! The engaged life staff could use additional training for improved activities for the residents; but they have been responsive in specific requests, eg water aerobics. The food quality is good! It is common for residents to complain about having to season their food, or to say that it's not "the way I make it". The pricing/cost is high, but it is comparable to other places.

The wait time for meal sitting, the meal service and the worker turnover was a challenge. However, our loved ones did meet some nice friends at Atria.

Their accounting team is horrible, they really haven't had many correct invoices ever and try to hide it or blame others. They tried for a while with improving the food and it's back to fairly bad. My mother-in-law likes her apartment and is much better and happier overall, which is wonderful.

Best is the staff is great and friendly, they care about the residents. Also the rooms are very good sizes. Worst is it's expensive, worth the money as far as value but still expensive.

Was moving my Mom from an assisted living facility in Florida to Arizona where I live. Atria was great in taking me for a tour and getting her set up in her new room. Upon her arrival they helped set stuff up and even had an amazing greeting set up for her. She has been there for almost a year now and is extremely happy. The rooms are very big and spacious. The kitchen and room are twice the size of the one she had in Florida. The staff is amazing, from the nurses to the kitchen crew, and the operations team. The food is very good and room service is available if asked for. Overall I could not be happier with my choice of having my Mom in Atria. Highly recommend!

Atria checks all the boxes for quality and safety for Mom. The price is fair, staff is attentive and professional. Also a plus that it is close to my home. I can visit often. Perfect decision so far.

My loved one is a resident at Atria Park of Sierra Pointe. All facility/staff are fantastic. They're friendly, caring and professional. The food choices are excellent and we love how they use dining attendance as an eyes on opportunity. I would highly recommend this facility to any family looking for a fabulous place for their loved one to age in place.

My loved one is a current resident at Atria Park of Sierra Pointe and overall, her experience has been great at this facility. The staff is friendly. The residents are happy and engaged. I would recommend this facility to family and friends.

My loved one is a resident at Atria Park of Sierra Pointe and the experience has been great, overall. However, the activities are geared towards women. I wish they had more things geared towards men. Other than that, things really have been great. I would definitely recommend this facility to family and friends.

What we really like about Atria Park of Sierra Pointe is the staff, the staff members are great and the community is very clean. The rooms are very big and have a lot of space. It is very quiet and the food has been good. Based on the experience we have had so far, we would absolutely recommend Atria Park to other families.

Very nice facility. Looks very elegant. Staff very friendly and always willing to help. Several activities all week. Concerts. Happy hours. Social events. Dining room had really nice meals during the holidays. Provide housekeeping. Always very clean.

This is a very nice facility. It looks very elegant. The staff is very friendly and always willing to help. They have several activities all week: concerts, Happy Hours, social events, etc. The dining room has really nice meals during the Holidays. They provide housekeeping, it's always very clean.