Artis Senior Living of Wilmette

My mom was previously a resident at Artis. When she needed help, only certain staff would help. One time, someone even said no and sat down and went on their phone.

Location good. If patient can take advantage of all of the activities, then you get more of your moneys worth. My mother can't. She's too far gone. She's got hospice. It is not a nursing home so we have somebody visiting her every day and helping her. However, it is for dementia patients and I don't think they're staffed up enough to help all the patients. They're very expensive too very very clean rooms are nice if you can afford it it's worth it.

They've hired a lot of new people so it's just getting the new team up to speed. Better communication between residents and families. That their entire focus is memory care. I liked the smaller neighborhoods and various areas to dine, watch TV, socialize. Felt more like a home than a facility.

From the day I toured, the Artis team has been caring and welcoming. I toured several other facility’s but non compared to this one. The activities, patio and staff make the difference. The families of the resident are very supportive to new families. I recommend Artis.

From all of the other memory care senior living communities in the area I choose Artis Senior Living Wilmette for my father, and I can’t express how impressed I was with every aspect of it. From the moment I walked in, the warm and welcoming atmosphere immediately put me at ease. The staff demonstrated an unparalleled level of compassion and expertise in caring for residents with memory impairments. The community’s living spaces were thoughtfully designed to promote comfort and familiarity, with beautiful common areas and secure outdoor spaces that residents can enjoy safely. The engagement programs were exceptional, providing meaningful and enriching activities that catered to individual interests and needs. What truly sets this memory care community apart is the genuine, heartfelt care provided to each resident. The staff takes the time to get to know the residents on a personal level, ensuring that their physical and emotional needs are met with the utmost dedication.

Thry are very professional, friendly and helpful. They really watch what goes on with the patients. Location and dementia care has a lot to do with the selection. There is excellent interaction with staff.

I recently toured the facility for a placement for dad and found the employees to be very attentive towards the people who live in facility. Everyone was friendly. The activity going on had lots of residents. I loved the big courtyard. The third floor had a nice art studio. The facility was very nice.

I toured here and the executive director that runs the placed looked as if she just rolled out of bed and came to work. Her hair was a mess.I don't know if she is just over worked or just having a bad day but this is not a good look. Not to mention the smell of urine that almost made me puke when we were walking past a resident that needed his clothes and diaper changed. The place was so dirty!

We looked at 8 options before choosing Artis Wilmette for my Dad. The big reasons we chose Artis over the other local places for memory care are: 1. This facility is all memory care, all the time. Memory patients are the sole focal point and get all of the attention. 2. Activities happen here, all day. Staff works to get and keep residents involved. Other places promised “great activities, all day” yet there were no activities happening and the posted schedules were light. 3. The number of residents is larger than the other memory facilities we visited. The size initially concerned me but it’s good. The population is broken down into smaller “neighborhoods” for meals, meds, care, etc… but the larger aggregate population ensures a greater number of residents at different stages of disease. One facility we visited had capacity for 18, with 13 in residence and 8 bed/wheelchair bound. It was a lovely place, but not right for a more active patient (IMO). Hope this helps someone!

The facility is clean. The care seems decent but I know it's very hard to find top-of-the-line care people I've met are kind I live in California and it is in Chicago so I don't spend a ton of time there.

Moved my 94 yo mother from another facility to Artis of Wilmette about a year ago. The improvement in her care was immediately recognizable. She was much more participatory in group activities, she was engaging with other residents and staff. Her Care Team and Care Providers are outstanding. They provide her the care that we had always hoped for, while communicating well with the family. As she has transitioned into Hospice Care, the staff has adapted well to her new requirements and needs, interacting well with my mothers Hospice Care Physician and Nurses. Grateful for the care that Artis provides.

I have no idea what the food tastes like and my mother can never remember what she eats. I have concerns with the facility doctor billing unnecessary blood tests. I have cancelled all future physical therapy visits because I have no idea what they do and my mother can't recall ever attending a session. I requested some Kleenex for my mother's room and it still was not delivered after one week. Her laundry basket disappeared the first week she moved in and has never been recovered. Have no idea how her laundry is processed! She is missing shoes. Tells me today that someone else was in her bed awhile back. There is a great lack of communication between your employees keeping me informed of my mother's life and needs.

We are so fortunate to have Artis in our lives. Dad is thriving here. Safety is our utmost priority and the care received at Artis is outstanding. Care team is excellent, facility is lovely and the team is top notch. Do not hesitate to come to memory care at Artis of Wilmette. Your loved one will likely thrive in the supportive environment.

Artis saved us in the middle of a crisis with my father who has dementia. He is now doing so well there. It's like he is his old self again. It is nice knowing that he can go outside by himself and still be safe. He loves doing all the different activities.