Arden Courts A ProMedica Memory Care Community in Silver Spring

I have never met a group of people more dedicated to maintain a respectful quality of life for the elderly. They are amazing.

The search for memory care for mom was overwhelming until I got a recommendation from a friend whose husband was in memory care at Arden Courts of silver spring. I scheduled a tour and was very impressed. I found a very well maintained place with the right level of care and attention for my mom. She was a resident there for over 2 years and was very content and comfortable. I spend a lot of time there with mom and found the staff very attentive to all residents. They knew the independent needs each resident and treated all with compassion and excellent care. I Don’t have a negative word to say about the AC TEAM. A Special thanks to RN [name removed] for her continued caring support for mom . She knew each resident personally, their needs, and their character and handled them all with amazing patience, love and care. Also standing out with great compassion and attention to each resident was [name removed] who handled all community activities and engaged everyone in games and activities daily.

Promedica at Arden Courts was a godsend for our family. They treated my sister with early onset Alzheimer’s like a queen. They worked with her where she was in her mind. They allowed her all the freedom they could. My sister was not easy. She crawled around, slept and ate on the floor. And that is what she wanted to do and that respected her wish’s and mine. I can’t say enough about the love and respect they showed my sister.

Every person we bumped into was friendly and smiling. It was clean too and didn’t smell like a nursing home which was impressive. The biggest thing for me was, the residents seemed truly happy in their environment. As we were walking a woman came in from outside and many other residents were walking around independently. However, we saw many staff walking around checking on them. This truly seems like a great place to bring a loved one.

This place smells good and CLEAN!!!!!!!!!!!(Even the Kitchen.....) The staff is exceptionally sweet...Great place to send your loved one for short term care. This place has a positive energy flowing through it... They attended all my needs and any concerns...They left A POSITIVE IMPACT ON ME....

My experience at Arden Courts was beautiful That place is clean and smells great… to be honest a lot of nursing homes odors are unfortunately not inviting… this place smells good and extremely clean… all facets of this place is exceptionally clean from the bathroom hallways front area and kitchen…. I was really impressed at the level of cleanliness this place has…

Always a professional atmosphere and friendly service when visiting loved ones and they are welcoming to new visitors… I would definitely recommend friends and family the price point wasn’t bad either

Arden Courts at White Oak in Silver Spring was so compassionate and caring with my mother who I moved from out of state to their location near me. They knew she was from NYC s would play music she loved from the 1950s as well as older programs she recognized. They did memory-enhancing activities every day and invited the families and staff to join in. My mom was thrilled with her care ans never complained. That says a lot for an older person with memory issues and a lot of their staff and care. If you have a parent or spouse or other relative worth memory issues I strongly recommend Arden Courts. They show so much respect and care for their residents and family members that you wonder how they have the energy to keep caring and performing at such a high level.

Recently moved to Arden Court, could not be more pleased! The staff are very attentive to residence & communicate wonderfully to the family I’m updated regularly & have even been offered personal phone numbers if I have any questions Mom’s transitioned well into the community & I enjoy great peace of mind knowing she’s getting good care, oversight & warm embrace from all the staff! The meals are fantastic! Yummy better than my cooking!

The model room we were shown bears little resemblance to the rooms we were offered upon move in. Dated wallpaper border, shop worn furniture, floor molding in bathroom broken and poorly patched. The floor was sticky and the room had an odd odor. Move in was during a management change which may account for a lack of specific scheduling info....the move in packet needs more info ___laundry day, shower days, that bathing products can be provided, meal times. The food preferences form? Specified regular coffee, only decaf provided. The info on when doctors and nurses visit is unclear. You must choose from a list or provide your own MD, but have found it difficult to actually CALL mom's doctor. Or PA. Weekend night staff...light

Everyone is friendly and I am happy that [name removed] has made a smooth adjustment. He is always with a group and not alone watching TV or sitting in his room which makes me happy. (The opportunity for stimulation was the main reason I moved him to Arden Courts.) I like the variety of activities listed on the calendar and still want to come and participate. I totally enjoy many of the other residents who are friendly and often smile!

The annual Christmas party for residents and families today was wonderful. All the residents, resident’s families, and staff together created a warm and friendly atmosphere and it was great to be a part of the big family environment of togetherness. The staff set a great Christmas mood with beautiful Christmas decorations everywhere and the Christmas dinner was excellent. I look forward to more events here like this as I’m sure there will be many more.

Promedica of Arden Court of Silver Spring is absolutely the most wonderful memory care facility I have never experiences in Montgomery County. Field with wonderful staff, residents and families members that cares for th eir residents . I always recommend anyone with a family member with Dementia to Arden Court of Silver Spring.

Arden Courts just hosted a lovely holiday party for family members and their loved ones. It so nice to be able to have a community that understands what everything we go through. The team here is so caring and really understands how to approach those experiences dementia.

wonderful senior outing with family, super kind staff and great food

The staff, aids, nurses etc are amazing loving seem very genuine and caring about meeting our mother’s needs. Mother always seems happy. The facility is always clean and pleasantly decorated and residents enjoy the ongoing tv old school movies music and entertainment. The Director is new to this facility but she seems to have a lot of positive energy and is keeping the ship on course and she’s approachable and pleasant, so all is good so far. The monthly rate goes up too much in the year we are almost [amount removed] monthly which is a few thousand more in just 2 short years it seems. It’s not the staffs fault there is a new owner of Arden. Don’t know how much longer we can afford this place, we might sooner have to relocate mother further away from DMV, but we are happy with the service for sure.

I would put Arden Courts Silver Spring as the memory care facility in Maryland. My experience was and still spectacular the building from the outside is amazing up on entering the building the front desk staff is so warm and welcoming, the smell and cleanliness of that building along with the caregivers was smiling and making me feel like I was one of them. I am happy with the care of my love one, I will also keep putting your name out the to others. Thank again for all you do Silver Spring.

Staff from every department are willing to pitch in and help residents. They are always smiling and ready to step in and assist. I’ve witnessed the janitor stop to help someone when they looked like they needed assistance.

Arden courts was not a good fit for my father. We moved him 18 months ago. The staff changed three times while we were there from English speaking nice people to my dad, then they left and new staff were hired that were difficult for us to understand (language barrier). My deaf, blind father didn't have a chance at understanding what they were saying. Then another new staff was hired, still there was a language barrier. The rent went up three times as the service went down. He was heavily medicated and slept most of the day. The staff often locked us in the residence area, many times because no one could let us out. I would not recommend Arden Courts for someone as disabled as my father who cannot stand up for themselves. The friendliness varied daily, it was better when I understood who I was speaking with at the time. The Quality of Care was all over the place. The Staff, again, constantly changing. There were no Activities that I knew of. Value for the money is difficult to say as we're now paying much less for far better care and conditions.

I loved the staff at Arden Courts dearly. They were warm and sweet, caring and friendly, and they took such good care of my mom. I only wish I'd moved her there sooner! I would give them a total and complete recommendation to anybody who asked. It was a breath of fresh air, after being in Assisted Living for 4 years prior, to finally find a place that really understood the support and resources she needed without me having to beg, borrow, plead and argue with them (and having to hire 24/7 private care for a while in AL because their resident to staff ratio wasn't sufficient for somebody going towards needing memory care.) In contrast, my mom was just so clearly happy and supported at Arden Courts.