Arabella of Red Oak

This place is nice inside and people and staff are friendly. There's a lot of turnover. And one of the main things we're paying for is the food and it has not been stellar. They have meetings where residents have stated what their concerns are and what they want, but things have not improved. In fact, food options and availability have declined since my dad has been there. We've also had a few instances where they mess up processing his payment then email incessantly even after he's explained their error to them. We are considering other options as a result of these issues.

The staff at Arabella took good care of my father during the time he was a resident there. They provided updates on his status and worked with hospice to coordinate his care to provide a comfortable environment and a good life experience.

Nice option for someone with professing needs. My grandpa got evaluated regularly and started off as assisted living, moved over to memory care then hospice. Nice that it was all in one facility and they were regularly evaluating his care needs

I am a happy member and resident of caravels of area Oak. I have lived here for time month now and I love it. I love the four it is better than my cooking! lol! I would recommend Arabella to all my friends and family!

I fell in love with Arabella Independent Living and got the perfect apartment that I prayed for and could not move as quickly as I wanted so I paid rent for a year to reserve it. Now I am here…and love it more: the people both staff and residents, the surrounding areas, the people in the communities being so friendly and helpful, and overall so helpful. They have welcomed me to Texas and I said goodbye to Maryland. I am nearby to my two families: One biological and the other, my Christian family. Hope there is no additional rent increases or I may have to move out.

Very friendly community and it’s a great place to live. The food is good and the staff are friendly. I like food especially because I don’t have to cook! I would recommend my friends and family to live here at Arabella of Red Oak.

I am new to the area and heard about this facility and how great everything was including the memory care. I have been looking for my loved one a nice place to be where she will be taken care of correctly. As I am a nurse that has previously worked in facilities/ homes. The facility is great everything I was told. I spoke with an [name removed]. Which I believe she is the memory care coordinator or manager and a [name removed]. Well they were very informative about everything. While I am still looking around to make sure of the facility. I want to say this is a great place. I just want to look at a couple of more places before I make my final decision. Thanks to [name removed] for all the info.

[name removed] always has the answers to my questions. She's great. I feel like the environment is somewhere I could see my own ma being taken care of. I appreciate all the hard work from all the staff.

The meals are good depending on the menu. They have a great maintenance supervisor as well as cleaning staff. My family feels we are well protected and the other residents that are living there are great!

Overall it has been good! But administration is slow at getting thing done. We have asked for things that have yet to be done, but we know they are short handed and our request are not urgent. Sue to our schedule and still settling -in, we have not eaten there or done activities yet.

I would tell others looking into Arabella of Red Oak that you can definitely feel confident about leaving a family member at the facility to be taken care of. They keep the facility extremely clean as well. Based off of our personal experience, I would recommend Arabella to others looking for care for their loved ones.

My opinion on Arabella so far is that the staff is super friendly - they are not very organized in keeping track of stuff though. They seemed to make changes on the food, it used to be better but has gone downhill. They claim that they clean the apartments once a week, but it is not a real thorough clean. I know that just like everyone else they are short staffed and doing the best they can, but with what we are paying I think they need to figure out the food situation and the cleaning of the rooms. It is a great apartment, the community is awesome and the people are very nice.

We have a family friend who is a resident here and she loves it. We have visited on several occasions and the staff is always friendly and attentive, the area is always secure and very clean, and the food always smells and looks really food. Moreover, she has several friends that I have spoken to and they love it as well. One is a veteran and as a veteran myself it was good to hear him give a good review. We considered the Arabella community for my mom, but we don't live locally anymore. I would highly recommend them to anyone searching. They are still at the top of our search in comparison to what we've found locally.

My loved one is no longer at this community, and was having a hard time adjusting. The facility was nice. I picked this community because, It was very clean, nice and they said that they had activities. It was okay the first few days, and my loved one was very unhappy. The aides were nice and kept my loved ones room clean. I would not recommend to other families. The director never returned any of my phone calls.

Arabella of Red Oak is a wonderful place. It is expensive but all of the services that are offered are really good. Our loved one says the meals are really good. They seemed to have some fun activities going on all the time throughout the week. He seems to be really happy here at Arabella of Red Oak.

Facility is very well-appointed and as with all new construction there are maintenance issues with some units. The biggest issue is the quality of food. For going on two years, they have under delivered on the "restaurant experience." Breakfast is the best meal depending on who is cooking. Portions are skimpy and inconsistent in both quality and originality. Unit price includes meals with no other meal plan options. They have not. been able to adequately staff their housekeeping and dining room.

We went with Arabella of Red Oak because of the fact that it was a brand new clean facility and the director was more than helpful and accommodating with our needs. The management and staff was and has been just truly amazing and that was the main selling point for our family as it should be for others as well. My loved one is on insulin and they have been able to help us out with that as well. I would definitely recommend to others looking for assisted living.