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Affordable Family Care Services, Inc - Raleigh, NC

114 Windchime CT, Raleigh, NC 27615

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Anonymous - Child of resident/client
4.0
Dependable

They work with you to find coverage if your schedule of needs change. I would recommend their services to others looking for home care.

Read all reviews

About the agency

The best care is one-on-one and right at home. Affordable Family Care Services is a home care agency in Raleigh, North Carolina — famous for offering highly personalized support for an array of needs. Our award winning programs are catered toward companionship, post-surgery care, as well as Alzheimer’s and dementia care.

Our caregivers are experts in the field, and we only employ certified nursing assistants that have a unique passion for caring for others. You can rest assured that we’ll view your loved one as an extension of our very own family. Our caregivers are on call 24/7 and are licensed, bonded, fully insured, and perfectly matched to clients.

Service Options

When it comes to matching caregivers and clients, we look at personalities, needs, and preferences to help ensure everyone is comfortable and happy. Whether you need an escort to the doctor, help with your manicure, meal preparation, or just want assistance with reading, we offer a wide variety of services that keep life fun and simple.

Take a peek at some more of our helpful services:

  • Care plans for post-surgery assistance
  • Assistance with chores
  • Arranged activities for memory care
  • Assistance with activities of daily life

To discover all the wonderful services we have to...

Read More

Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Affordable Family Care Services, Inc - Raleigh, NC is a community within Affordable Family Care Services, Inc. properties. See all Affordable Family Care Services, Inc. communities.

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Reviews for Affordable Family Care Services, Inc - Raleigh, NC

4.5(67 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

4.5

Care Services

4.5

Activities

4.6

Staff

4.5

Value for Cost

4.5

21-40 of 67 reviews
Sort by

5.0
Lynn Zajac - Toured community
Home Care
October 6, 2020
Extremely friendly and helpful

We have been using Affordable Family Care Services for my father-in-law for the past few months as his physical health has declined to the point that he is completely unable to care for himself. We chose them because the owner, [name removed], answered the initial phone call personally and was personally available for any follow up questions. Since then we have found the office staff and caregivers to be extremely friendly and helpful. We were even able to take a week long family trip without any stress because we knew that he was in good hands for the entire duration of our much needed trip.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Nancy Miller - Toured community
Home Care
October 6, 2020
Recommending AFCS

Affordable Family Care Services has done an excellent job providing dependable, competent caregivers for my family member. They are flexible in their scheduling and understanding of our needs. Their care is comprehensive covering safety, medications, activities and providing many other services I highly recommend Affordable Family Care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Chris Deuel - Toured community
Home Care
September 24, 2020
Affordable Family Care goes above and beyond

Affordable Family Care has been caring for my father, who has late stage dementia, for the last several years. I feel they have gone above and beyond by not only providing physical care for him, but also companionship and supporting his emotional well-being. The caregivers I have met have all been very kind and caring people. It gives me peace of mind knowing they are there with him, especially since I live out of town and am not able to see my father as often as I would like to. I would highly recommend AFC to anyone in need of care for a family member with dementia or other special needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Michael - Toured community
Home Care
September 23, 2020
Reliable care

They provided excellent care for my family! We would not have been able to manage without them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Home Care
August 27, 2020
great care for our family

They provided excellent service for a family member. I would highly recommend them to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Home Care
August 27, 2020

Great experience.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Home Care
April 7, 2020

they finally found 2 aids to help. [Name removed], the RN is amazing and very knowledgable,\. she stays in contact regularly and spent 4 hours with us on eval. recommend highly

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Home Care
December 14, 2019
Outstanding experience caring for my Dad.

Affordable Family Care Services did an outstanding job in a difficult situation with my Dad. The caregivers and office staff were easy to work with and attentive to my requests and Dads ever changing health.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Bobby Walters, Sr. - Toured community
Home Care
July 5, 2019

Have a good relationship with Affordable, much better since [name removed] joined. Have been with Affordable almost 2 years. Started out with shift caregivers and this was good and bad at times. Affordable called me in and suggested live in care and gave me a choice of two caregivers and this has worked out real well. They just hired a new nurse who is great and very helpful. Thanks [name removed] for all your help. Thanks for all your help. [Name removed] to [name removed] who has had a stroke

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Patsy - Toured community
Home Care
July 2, 2019
Excellent Care

Mom’s not always easy to deal with, yet this company worked hard to find us the prefect fit and we couldn’t be happier. Affordable Family Care exceeded our expectations. 5 STAR !!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Jim - Toured community
Home Care
June 21, 2019
Not a good experience

The company makes promises they can’t keep. Very disappointed with their services. They claim to have certified Nursing Assistants yet most of the folks we had either had back problems or wrist problems and would tell us they couldn’t do certain things. I would not recommend this company.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Affordable Family Care Services, Inc - Raleigh, NC

July 2, 2019

Jim- We are sorry to hear you were disappointed with the services provided to your loved one by AFCS. We take every concern very seriously and would love to meet with you regarding your concerns. We strive to meet every reasonable request made by our clients or their families. Each and every client accepted by our agency is assessed to determine the qualifications necessary to meet their individual needs. All staff provided for your loved one was certified by North Carolina Department of Health and Human Services Health Care Personnel Registry and reevaluated yearly on competency by a Registered Nurse through our agency. While all staff are properly trained to handle each individual client, each individual case varies by the physical demands of the client, thus determining the physical effects on the employee themselves. As stated above, we would greatly appreciate you contacting our office to discuss the task you feel our employees did not do. During all previous communications with your family, we were not made aware of any concerns. Please feel free to reach out to our office at [removed] if you would like to discuss your individual issue further. Donnie Shelton President Affordable Family Care Services, Inc.


5.0
Anna Felts - Toured community
Home Care
June 3, 2019
Five Star Company

My experience with this service business was excellent. The entire process from beginning to end for care of an elderly parent in his nineties was accomplished in a professional and courteous manner. The aide, [name removed], performed all functions at a high level and provided a great quality of life for my father while maintaining his dignity. I highly recommend them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Martha B - Toured community
Home Care
June 3, 2019
Great Company

Affordable Family Care Services is very attentive to the needs of my parents. They schedule staff who match up with my parent's personalities and needs. This is a huge relief when living so far away from my parents. The owner checks in periodically too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jill Gordon - Toured community
Home Care
June 3, 2019
Happy Client

We have been a client of Affordable Family Care Services for a year now and they have enabled us to stay in our own condo with the help from their caregivers. My husband needs special care with a Hoyer lift and they have found wonderful people to help us with that and also help me with household chores because of my own hip and knee challenges. Having caregivers come in each morning and evening has meant the world to us and we’re so very grateful. We would recommend talking to them about any care needs you may have. They are wonderful people.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Todd J Scott - Toured community
Home Care
May 30, 2019
Highly Recommend

Extremely professional. Very flexible. Caring staff. Reasonable price. Easy to do business. Care is number one priority.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Home Care
December 3, 2018

Affordable Family Care Services, Inc is a great company to work with and really matched good people up to properly assist us with our situation.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Home Care
October 27, 2018
Outstanding - highly recommended

These folks at Affordable Family Care Services did an amazing job. I had mixed results using another local large franchise and I needed a change, and I simply cant say enough about the caregiver, or the staff at Affordable Family Care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Home Care
October 25, 2018
Outstanding home care agency

I am very impressed with this company’s attention to detail while attending to my mother’s unique needs. Affordable Family Care Services thrived when my previous agency failed. I especially liked that I had direct access to my mothers nurse, her regular caregiver, the VP and even the owner. Best decision we ever made was to switch to Affordable Family Care Services and keeping mom in her home instead of placing her in a facility. This company has done more than I imagined possible in terms of brininging me peace of mind knowing she is safe and engaged with a caregiver that’s an absolute blessing.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Anonymous - Loved one of resident/client
Home Care
September 25, 2017
Verified Review
Friendly Staff!!

I have recently used the services of this home health care and I thought the staff where very kind to work with. The staff made sure to be on time to our appointments and where kind to my father. Unfortunately we had to end services with this company because they could not licensed to change the feeding tube or other things that we had needed

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


2.0
Anonymous - Toured community
Home Care
August 29, 2017
Verified Review
Could Have Been Worse

For the most part, the agency did a pretty good job but not as good as I had hoped. The first visit the caretaker didn't show up on time but after speaking to the agency that was resolved quickly and never happened again. We had one specific caregiver that we really liked and the agency allowed us to keep her for the remaining time we had. They were professional and did what they were asked.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


Viewing 21-40 out of 67 reviews

Frequently Asked Questions about Affordable Family Care Services, Inc - Raleigh, NC

Call (919) 632-0616 to reach Affordable Family Care Services, Inc - Raleigh, NC.

To reach Affordable Family Care Services, Inc - Raleigh, NC call: (919) 632-0616



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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.