Affordable Family Care Services, Inc. - Greensboro, NC

Mom’s mood, activity level and even appearance have noticeably improved with a bit of extra care and attention from AFC each day. I can recommend them with confidence after several months. They also are proactive in any unexpected situation.

After using another reputable home care service for my husband, I became dissatisfied with so many aspects of their services that I decided to look for another home care service for him. I was very satisfied with the services that Affordable provided him/us for almost five years until his death. Following his death, and finding that I was starting to need home care services, I continued to use Affordable and have continued to enjoy their many personalized services over the past two years since his death.

Over the years, I've utilized the services of a variety of large and small caregiving agencies, so I understand what sets apart a high quality agency from the others. Affordable Family Care Services has earned all five stars. For me, it's difficult to release "control" of caring for a loved one. I'm particular. I'm an advocate. My standards are high. Here's the good news. So are they! First, they are committed to matching my needs with the right caregiver. Not just from their pool of talent, but also through creative channels. Second, AFCS is a great partner because the management, staff and caregivers are dependable, reliable, and flexible. Third, they understand the nuances of the caregiving business, such as insurance, billing, and working with the client on affordability, etc. Finally, this group of leaders are dedicated problem solvers! Anyone who has experience with home health care agencies knows that there will be problems (staff is sick and you need a replacement fast, some issue with billing, a caregiver issue, etc), but Affordable Family Care Services is lightning fast in addressing the problem and resolving it. I love that!

Thank you so much for all your help. I don’t know what we would have done without you. We were so impressed with the quality of your staff and will recommend you to anyone we know who is in need of your services.

Extremely professional Care first business second philosophy Very Flexible Willingness to please

Affordable Family Care has been my one and only provider for nearly two years which was the point when my performance of daily living skills became impossible to do at the same level on a daily basis. The CNA’s and the Personal Care Assistants have always been appropriate and respectful. When the chemistry wasn’t right or our dogs were too much of an issue (one associate was allergic), the parting was amicable and the transition was smooth. The business office works well with my insurance and whenever there is a problem, we discuss it and agree on the resolution. AFC is on the smaller side of these sort of providers, but very professional. They are also aware of the need for exposed and intelligent staff since many of the clients miss the stimulation they enjoyed when they were more active. They also are aware of our requirements for walks and errand ventures. Obviously, these sorts of matches between client and care giver require conversation and discussion among all. I have never felt “invisible” in these discussions. AFC is not perfect, but is readily accountable at all levels. Can’t ask for better!

Thank you for providing excellent service and great communication

I highly recommend Affordable family care services. My elderly mother needed 24/7 care in her home and we were very happy with their three excellent caregivers who watched over and cared for her in a kind and professional way. They told me that affordable family care offers them ongoing training to maintain their skills and to learn new ideas and techniques for working with dementia clients. I really like that. Both [name removed] and [name removed] were consistently helpful with scheduling and addressing our concerns. This is a very difficult situation for everyone--mom or dad and the family that wants the best for them in these waning years of their life. We found that Affordable family care services were able partners on this journey.

I've got nothing but praise for these people at Affordable Family Care. They are sending quality caregivers to my moms 5 days per week. Mom describes her days with her assigned caregiver as " happy, happy, happy." I recommend them highly.

Had a lot of no shows for the caretaker without notification.

I only have good things to say about this home care agency. We did have a few bumps trying to find the right caregiver. The caregiver that currently comes to the house is accommodating and my mother in law likes them. The service came out to the house and explained everything up front. They offer services such a companionship, light housekeeping, cooking and personnel needs. I would highly recommend this home care agency.

Very professional and seemed very concerned about my mother-in-law. I felt like they genuinely cared about her and they respected the family's preferences. They were kind and patient with my mother-in-law, who has dementia.

I have no complaints about how things are going for my loved one since they made the move into this community. The staff have been wonderful and very helpful when it comes to the care of my mother. They are on time to all of our appointments and remain professional in there work. I would recommend it to anyone who is interested.

While we were using Affordable Family Care Services, we thought they were a big help! The service was excellent and we were happy with the caregivers.

This is a great service. I like the staff here and they were helpful in getting us care for mom. They are still trying to get me a caretaker for certain days. The caretaker has been very very caring and helpful to all the needs of housekeeping and personal care. I would highly recommend this service for other families for the good value and care that is received.

Friendly and helpful