AccordCare - Peachtree Corners, GA

A Hand to Hold was always a welcome hand around the house. Each person that came cared about and for my wife. They also would stay busy and do a wash, fold clothes, clean a little, put dishes away from the dishwasher, etc. It was a pleasure to come back home and find things done, as well as my wife cared for.

Wonderful. [Removed] is the best

I had such high hopes for a Hand To Hold and unfortunately, I was very disappointed. [Removed], did try. The same problem kept happening. I had specifically told them upfront that I wanted someone with Alzheimer experience and THE SAME PERSON EVERY TIME. It was a back and forth of communication issues and they kept trying to send someone different. The girls at the front desk, the caregiver and whom ever else was in charge of customer service and scheduling were not delivering. There was also a"deposit of $ 300 that I was never informed about. The "assessment, I thought would be to assess my husband, the person in need. However they just asked me some ?'s and mainly told me about all their policies. Never even laid eyes on [Removed]. They only lasted a few short months and I have gone to using individuals, recommended by friends. A LOT better than both agencies I used. Visiting angels was the other. They were way better than a Hand to Hold.

This service helped my mother with personal hygiene light cleaning and laundry. The service was very easy to setup. The only reason I give a four and a half star rating is there is a four hour minimum but there was not enough to keep the caregiver busy for that long.

I love the caregiver we have and she is an angel. It has been going well. She is lovely and I am grateful for her. She's been fantastic. I trusted her to take my mother to the DMV and they did what they needed to do.

I like the care that we have received. The staff was able to get us, someone, to come to the home and assist with personal needs. The staff was able to find us, caretaker, to come to our home and help with some of the household responsibilities that were needed. We would recommend the service and the caretakers that we have had for good care in the home.

The care givers with A Hand to Hold were so very kind to my mother and they took very good care of her at home. They were caring, courteous and I would recommend them to others who are looking for in-home care for their loved ones.

This service helped my mother with personal hygiene light cleaning and laundry. The service was very easy to setup. The only reason I give a four and a half star rating is there is a four hour minimum but there was not enough to keep the caregiver busy for that long.

I'am no longer receiving services from this home care agency. Overall I was very pleased with the services they provided me with. My care giver was great. She showed up on time, and was very helpful with everything. I'am doing a lot better since I received services from this agency. This a great home care agency, and I have already recommended it to my friends.

While out of town, I engaged A Hand To Hold for my mother. She is ninety-seven, has a relatively sharp mind, but is unable to walk alone to the dining room in the assisted living community which she lives and refuses to use a walker or wheelchair. The agency was prompt and on time for the period I was gone, two weeks. Each night the caregiver reached out to me in my travels to let me know what services had been provided while I was gone, placing my mother on the phone to speak as well which I had requested. The best news of all was my mother didn't complain about the care when I returned and said how pleasant the caregivers were that attended to her needs. For her to be so positive was an indication of the professionalism delivered.

The agency is very good at keeping appointments. So far they have never had to cancel on me or reschedule my times. They have worked with me with the days and times I've needed. They have kept a constant caregiver coming out which provides my mom stability. The caregiver is professional and very kind. We couldn't be happier with the service.

The caregivers that come out to the house are on time and very nice. They help my mother in law with a few personal needs. They made setting up the service easy and listened when I explained what we were looking for in a caregiver. I like this home care agency.

I did not have a good experience with this staff. The first working to come in did not do a very good job. We had to let this company go because it just was a good fit for my husband and I.

The woman [Removed] I spoke with was very helpful when I called. She quoted me a price to care for both my parents, verified it with me in an e-mail and over the phone again. We had a meeting and assessment with the nurse and were given paperwork with the price also on it. A couple hours later, we got a phone call from [Removed] who said the price was incorrect and he didn't believe [Removed] would have given me this price and they could not do for this price. I believe they intentionally misled us and figured once we spent all that time with them we would hire them anyway even though the price was considerably more. I would definitely not recommend them.

I was disappointed with our experiences with this home care agency. They were not able to provide us with the care giver that fit my mother needs. One of the main factors mother needed help with, was meals. The care givers they would send out wouldn't know how to make american food, or didn't know how to cook at all. They need to hire your care giver based on the needs of your loved one. It was a disappointing experience.

I appreciated the experienced people who cared for my father. They were all knowledgeable and easy to work with during a difficult time.

I'am pleased with the services I'am receiving from this home care agency. My care giver is very kind and helpful. She helps with cleaning, cooking, and some personal care. Everything has worked out great.

We used this home care agency for a short time, but everything went well. They were quick to respond to me when I needed some help on a short notice. The care givers would make sure she was safe at night, and help with some light personal care. It was a nice experience, and I would use this home care agency again. It worked out well and I recommend this home care agency.

I would have to say that about 90 percent of the time things are well. There has been a high turnover with the caregivers. Mom currently has a caregiver that she likes and that helps her as needed. Setting up the service was easy. I also wanted to thank A Place for Mom for making my search easier.

They have sent a few girls, most of them have been fine, and I like them, but we are having a hard time getting a commitment to get a steady caregiver. Their response has been minimal. Their paperwork doesn't seem to be complete. I haven't been overly impressed so far.