10 Best Memory Care Facilities in Springville, UT

I would say it's a decent facility, the dining room isn't managed well and they are inconsistent with taking care of service issues like toilet seats, lights etc

They keep everything very clean, and the staff is very friendly. I think they are in line on a cost basis with the industry. I found less expensive places but they were smaller. There were places that were more expensive and less expensive, but this was sort of the better of the mid-range places. I know they are very busy, but they may not always understand the urgency of a health issue, if it's the first complaint. It would be nice if they didn't wait so long to get in touch with the on call nurse or doctor if a resident has a complaint, even if it seems minor. They have plenty of entertainment and activities. The food is nothing to write home about, she hasn't complained. They do the laundry and it's fine, they do an okay job, but when they bring it back, it's stuffed back into the same container and when she pulls the clothes out, they are wrinkled, It would be nice if they could bring the clothes back on hangers.

My mother lived at Legacy Village of Provo for 2 1/2 years until her recent passing. In fact, she was the 2nd resident to move into this brand new facility. She had previously lived in the Legacy House in Spanish Fork, Utah. Mother loved living at the Legacy Village of Provo. She transitioned from assisted living, to enhanced assisted living and finally hospice care. Jared and the Legacy staff could not have been more supportive of our family's decisions to transition her care. They were especially caring, thoughtful and attentive during mom's final days before her passing. This facility is very clean, beautifully kept and centrally located. The staff works hard to create a family feeling for their residents. They know them well and call them by their names. There are numerous activities, performances, outings and scenic drives for the residents. [Name removed], their resident hair dresser works very hard and is a sweet heart. [Name removed], who oversees maintenance is very capable and responds immediately to every request. [Name removed] the resident nurse and her med tech staff are the best in the valley. [Name removed] and the staff at the front desk work hard to make sure the family is included and updated on all care decisions. Our mother especially enjoyed the Legacy Branch that holds numerous on site meetings. President and Sister [name removed] are perhaps the kindest, most thoughtful hardworking angels on this planet. Their commitment to the residents and Legacy is unmatched. Our family can not say enough positive things about this facility.