Vista Springs, LLC

Vista Springs is 100% the best and I would recommend this community to other families who may need a place for their loved ones

5's across the board in every category. Her quality of life has improved 100%! They keep the rooms very clean there. There's never any foul smells in the air. They seem to personally care about the people there constantly checking on them, chatting or listening to them. I spend enough time there on visitation, and they always have functions going on that I have also been a part of. All the residents seem quite happy. The food variety is excellent.

Super friendly staff. Smaller facility 20 room assisted and 20 on memory care. Very clean, great staff to resident ratio. Pricing is great flat rate do not uncharge for anything like other facilities. Mom does complain about thr food occasionally but every one I know that is in any facility that is extremely common. They have alternate menus and I have eaten there food is fine although nothing exceptional so I understand her pov. The house doxmctor and his staff are great. All around very nice and well run place.

It is close to the family. Very clean. smaller facility. I would recommend to others.

They are very helpful & work with you with any situations.Very exceptional staff. Would definitely recommend it.We are very happy with Vista for my brother who is there.

My mom is currently a resident at Vista Springs Trillium and everything has been absolutely great for her at this facility. Everyone who works at this facility is over and beyond expectations. We were floored, to say the least. Everything is way over and beyond compared to other places. It's unbelievable! This is the first place that my mom actually likes. She is so happy here. The food is, wow! The best! Vista Springs Trillium has made my mom so happy and is meeting her every need. I would recommend this facility to others!

My loved one is currently a resident at Vista Springs Greenbriar and everything has been just great for her at this facility! [Name Removed] is the administrator and was essential in the transition. She really helped me to understand how the process works and really took time to get to know me and who I was bringing! She explained in detail how different homes have different billing depending on care, etc. But not Vista Springs! It is truly luxury living for pennies by comparison. The facility is always clean and housekeeping is once a week, which is included in the price. The employees are always smiling. The food is excellent and they offer alternative options. There is constant monitoring of the residents by the staff, with open doors they are always checking up. I am informed of needs and activities. There is plenty to keep your loved ones interacting! My loved one is so much happier and I am less stressed and worried. Not only would I recommend Vista Springs Greenbriar to everyone, but I want to go there when I retire!

It was great!! Everyone was extra friendly and welcoming. Answered all my questions and explained everything clearly. The facility is beautiful.I would definitely recommend this facility to others.

Facility is beautiful, clean, and warm. Staff is friendly. and very caring. From the moment you walk in the front door, you are greeted with smiles and pleasantry. By far this is one of the best places I have ever experienced.

Vista Springs Greenbriar has become part of our family. The caring staff has provided amazing care for our father. They understand and respect his personal preferences and accommodate his needs accordingly. Staff members also provide insightful advice to our family on how to best to relate to my father as his physical and cognitive abilities diminish which has been tremendously helpful. It is a bright, cheerful place that truly has a sense of community. And, my father if always complimentary of the food!

My Mother is 95 years old and has been at Vista Springs almost 2 years and the time of Covid. At first I was not sure about putting her in Assisted Living, but after some time has passed I know it was the best decision for her. The Nursing Staff on Floor 3 is excellent. I respect and admire the Nursing Staff for all they do for my Mother and as they do for all residents. I realize the job they do is demanding, as my Sister was a nurse. The Aides are also excellent. They will come into my Mother's room and see if she needs anything and offer to help her. Finally, the Administrative Staff, both Managerial and Front Desk, are very competent and have and will go out of their way for me and my family. Glad we chose Vista Springs!!

I am very pleased that my loved one is in the care of Vista Springs, Parma, OH. She has been a community resident since August 2019.+ Last August at the age of 98, she transferred to the Rediscovery Unit. This transition took place with my approval when her symptoms of dementia increased. My loved one has always received superior care. She continues to receive the same level of care in her current apartment. Staff training is ongoing. Additionally, all staff cares for and treats residents as if they were their own Mom or Dad. That attitude is a factor in giving the community a family environment. Various daily activities fill the day, providing social interaction and a fun atmosphere. The ladies especially like ‘manicure’ day. Recently I attended a root beer float party on the patio. The aids drew chalk pictures at the residents' request. The patio was covered with colorful flowers, hearts, butterflies, and more. A fun afternoon provided joy to all.

Hardest thing I have ever had to do is move Mom out of her home. The staff have made her party of their family and she likes living there. There is so much for her to do and she always gets what she needs.

Wonderful staff that includes 24/7 nursing. Beautiful facility with many varied activities for residents. Food is is prepared by a chef and served in formal dining room. Activities also include trips outside for shopping, museums and factory tours. Menu has a variety of entrees daily. Cost includes 3 meals a day.

I toured Vista Springs, I think it would be perfect for my mother. We are awaiting word from the VA for assistance on the cost. The community is very clean, staff was attentive, professional, and seemed very concerned with the care of the residents. I am hoping we can make it work, the apartments are very nice.

I really appreciate A Place for Mom for recommending this facility, it’s amazing to have someone reach out and help. We also toured many many places, but this location was the best fit. The staff is wonderful and very accommodating, they’re a good bunch of people, and they go above and beyond for their residents. They are also very friendly and welcoming. When we walked in they welcomed my father and I with balloons and baskets. Their facility is very clean and their staff team is in there cleaning all the time. I can’t complain about that. My father has no complaints on their food either and he isn’t the most easiest to please. He is actually thriving here and he is doing things that he has never done before. They provide activities like balloon volleyball, crafts, and card games. The other residents that participate are also friendly and welcoming. The staff sends out messages on our phones every day of what activities are going on that day. Those messages also updates us on what he accomplished, what he hasn’t, if he participated or not, and it’s pretty cool to keep track on things like that. What was also a plus is that the staff team gave me and my other relatives key fobs so we are able to visit any time. They told us “this is your parent, here are your key fobs, you should be able to see him any time you like, we have nothing to hide”. This is really accommodating because my relatives run on different schedules so it’s accommodating for us to have this available to us. Other places that we visited, we had to be buzzed in after visiting hours. Here, there are no restrictions to go visit our parent. We have already recommended this location and the services from A Place for Mom to others that are looking into care options.

This is a newer community and they are a very caring and friendly community. All of the staff make sure they say hi when you're there, they interact with the residents and the families so well, and the community is set-up so that memory care is not hidden away. My mom has a very nice room, she likes going to the dining area and the food is pretty good. Everything thing is secured and the families have access using special keys so that they can come and go when visiting without having to wait on being buzzed in and out. The memory care does special outings, there are activities to keep the residents busy and they have a beautiful secured courtyard where they can go outside and sit. I would recommend a tour here for both the memory care and the assisted living.

I am so thankful for this community. We didn't have much time to find a community for both of my in-laws my mother in law at the time was in the hospital and found out she was going to be discharged the next day but she couldn't go home so it was urgent, to say the least, we found something. The sales director was fabulous I went over fell in love with the place and next thing we knew both my in-laws had moved in. It's been about a little over a month now and they are both doing well. My father in law is the one going to the social events and the staff invites the families to participate which we do. They have a 2 bedroom which is more than spacious for my mother in law to be comfortable in while she is recovering. The community and their apartment are very well cleaned. The food is very good they bring my mother in law her meals to their apartment and makes sure she eats enough while going through her treatments. The staff is so attentive and caring .We love everything about this community.