Luxor Healthcare

Nurses were great and very supportive. Very clean and did not smell. My mother did not participate in activities but Christmas was very festive and lots of Christmas music. Even though she was supposed to go eat at dining room she didn't feel like it so they would bring her a tray

You always wonder if the price is too cheap and not a good place but this place has the BEST staff and at an inexpensive price and no add-ons. Lots of communication. What you would expect form the most expensive places. Not a single disappointment so far. My Mom has been here for 3 months now. Thank You so much for the recommendation and the help with negotiating a price.

Awesome community and highly recommend!

did a tour with the Director and spoke with Mom and liked the place and people. Good possibility. Have chose this place, i will be taking her here. They have accepted her and promised to take good care of her.

Excellent physical therapy department. Responsive medical staff. I love Dr. [name removed]. My mother's health has improved while living there. The facility is old, but a new director just hired and already seeing improvements.

It is clean and they go above in de orating for each holiday. Looks great and always festive. The staff are very friendly. The groves has a new activity director and she is adding more activities, they still need more added in my opinion. They have changed directors and nursing director since my mom came in sept. The hot food is cold most of the time when served to resident in eating area. They need to improve on that add more fruit.

About 12 years ago, my sister-in-law was here and the facility takes title 19 patients. It’s certainly an older facility, I think maybe an old hospital, but the advantage that they have over everywhere else is that they offer apartments and all different levels of care, but they’re all within the same facility. I believe the difference in care, though, is that they have what the state requires – 1 staff person per 12 members. Whereas other places offer a more personalized approach. It isn’t a bad facility, just isn’t wonderful. There are a lot more new places available now.

Marketing Rep contacted me this morning. She was engaging friendly, and knowledgeable about the process. She set an appointment for me to tour the facility. They have rehab services, transportation to get her to dialysis, private rooms, activities, centrally located off of 270 and the center is like a family setting environment. So far I am very impressed!

Warm environmment, demonstration room was nice, bathroon of this room had feces on the floor, and an attandant on the telephone, patients informed us they liked the care. We found patients outside. over view ranked it 2nd did like the patient program.

Really liked this place. Would be a nice fit for mom and dad.

Was quite pleased with the administrator. The center houses 90, but will hold 110. Residents can bathe daily. We can launder bed linens. Can have personal phone in room (we pay the bill).

I toured it and I liked it. I was very impressed with their facility but the never did get back to me so I wasn't able to get a price and I went ahead with another place.

I hope this helps. They are honest I can say that. They have all new management and they are really trying to impress all of us. They are going through a readjustment phase from what I can tell. I would rate the overall community a 3 I think. I want to give them a 4 but they do not have enough staff to help the residents more than they are. It's a judgment call I admit. I think they can reach 4, in time.

It has been the worst experience for my sister ever. My sister was hit by a car and had not walked since December 2023 before she was transferred to this place. When she arrived it was like a ghost town and never seen employees. She had 2 broken legs and 1 with a rod which she could not bend and left broken arm. Day 2 she had to get in the wheelchair by herself to get to the bathroom because they never answered call light and then she had to start wearing depends because of accidents. Never changed the beds and we had to bathe her. Insurance lapsed so they stopped PT. Why is there such a thing as case worker if they can't do their job and missed her first doctor's appointment. She is doing better by getting in the wheelchair and taking couple steps at a time but fell last week. Still waiting on insurance so she can start PT which is the reason she was transferred there because it is the rehab facility. Limited resources due to insurance.

Please do not have loved ones there, change of ownership in last 2 yrs, the place is FILTHY, my loved one moved in 6 yrs ago, was great, now it's a nitemare! The food is a nitemare, shortage of kitchen staff, have one employee in kitchen more than once in last 3 months for 350 residents! Dinner served at 8pm in styrofoam. One dinner was mashed potatoes with canned corn thrown in and brown gravy, 4 bites of frozen chicken nuggets. No salad no milk, no fruit, no drink. I have the pictures to prove. The pictures you see are over 15 years ago. Potholes for months in parking lot, dead trees, landscaping the allowed weeds to over grow, place will be shut down I'm sure, it couldn't get worse I think, then it does, residents barely get proper care due to high turnover. Im sorry its HORRIBLE

My parents lived here for 4 years. At first, it seemed like a good decision, despite a terrible early stint in "skilled nursing" (really bad care) after an operation. My parents' apt. was fine, my dad played pool in the atrium with friends while my mom walked around it. The food was at least edible. But every year, lack of attention to resident needs worsened. Broken washing machines went unfixed for months. Things that needed cleaning or replacing did without. Services got cut even as fees increased. No more free transportation—$75 to run errands or go to the doctor? The woodshop closed, ending my dad's hobby. Food got worse and worse—my folks sometimes threw dinner away, and once said, "We weren't even sure what it was." They knew how bad assisted living/skilled nursing were, so they moved to [facility name removed] before it came to that. The difference is night and day. Real care, real service, a real community. Yes, it's more $. And worth it. Seniors deserve better than The Groves.

Started out good three yrs. ago but now it has really gone down. Terrible food (mother has lost a lot of weight), can't get things fixed when needed(broken toilet for a week). I'm so disappointed and feel sorry for Mother. Need to find a better place.

I am not surprised by the reviews preceded mine since my first impression of the administrator, director of nursing, and staff was also favorable. However, after more than a year of up close and personal contact, it is more than obvious that the first impression was just a sales facade. On a daily basis, residents who are not mobile are allowed to walk/wheelchair around in visibly soiled undergarments that reek with urine/feces . This is compounded by the fact that their bedding (which is changed on an all too infrequent basis) also reeks of urine/feces. The smell frequently permeates throughout the hallways and dining room. To mitigate the smell, the rooms of these residents are frequently closed so that facility visitors are given a good first impression. In addition, there is also a severe shortage of sheets and, towels (contributing to the infrequent changing of bedding and showering of residents) and those that are available are frequently washed improperly and placed on residents beds with feces , urine stains, and odors which were not washed out. This is due in large part to the cheap detergent used, broken down washers, and far too many apathetic workers. Although the facility houses approx. 80 residents, staffing to ensure the safety and well being of these residents is approximately 1 LPN/RN ,and 1CNA per 15-20 residents. Numerous medication errors occur due to several identified unqualified nurses and CMTs which the administrator and DON refuse to fire. Housekeeping is a hit and miss and depending on which housekeeping member is working. More often than not resident rooms are given a cursory cleaning and the bathrooms are simply "sprayed" with a strong horribly smelling disinfectant to mask the fact the bathroom was not cleaned. Although there are ample shower facilities available, residents are often not given showers because per the responsible CNA "resident refused shower. Although there are several good LPNs RNs CMTs and CNAs who perform their duties as required, there are far too many who are apathetic, complacent, lazy, and only there to collect a paycheck. It is apparent that this attitude is the result of below average supervision and management and is reflected in the substandard care of the residents and up keep of their rooms. Desperately searching for a better facility.