For services offered
I was very satisfied with the services I received from this home care agency. Everything went very well, and my care givers were awesome. They arrived on time, and were helpful with whenever. They took me to church with them, and I was pleased with everything they did for me. I will be using this home care agency again, and I would highly recommend them.... Read more
TheKey South Carolina Upstate in Greenville, South Carolina is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
5.0
(1 review)5.0
(1 review)Home Instead Senior Care of West Portland/Lake Oswego offers cost effective, high-quality in- home care services such as companionship/home helper, personal care, dementia services and medication administration. We can provide transportation to and from doctor’s appointments, home from the...
4.8
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4.8
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4.8
I was very satisfied with the services I received from this home care agency. Everything went very well, and my care givers were awesome. They arrived on time, and were helpful with whenever. They took me to church with them, and I was pleased with everything they did for me. I will be using this home care agency again, and I would highly recommend them.
5
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5
Everything is going well for my mother since she started to receive home care from this agency. As far as I know they are doing well, and they are pleased with the help they have been provided with. Overall I'am satisfied with the services my mother is receiving from this home care agency.
5
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5
[Removed] have both been kind and very supportive to me and my mother at this challenging time in our lives. [Removed] has gone out of her way to help me connect with many supportive agencies, legal advisors and Alzheimer's programs in our community. Her guidance was sincere and a Godsend to me. I could not be more grateful and would gladly refer anyone their way.
5
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When they came out to the house to set up the service they explained everything. We had different caregivers coming in at the beginning but now we have the same companion and mom likes them . Home Care Assistance is working out well for us.
4.5
4.5
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4.5
So far we haven't had any complaints. The first girl they sent was wonderful, we really liked her. The second girl they sent seems to be working out pretty good too. We haven't had any problems at all.
5
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5
I was looking for help around my house and rides to get to my appointments. It is difficult for me to walk. I called this agency and briefly talked with them about their pricing and abilities. I did not end up choosing them but they seemed like they would be suitable
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I would have rated them a five, but they were a little expensive. Diane Elrod – the person I contacted – was extremely helpful. They did not miss any appointments. Our one issue was that my loved one didn’t like one of the care givers and they replace her fast enough.
My father is a very difficult person to place. His dementia has taken very strange directions. I had to place him in a memory care unit. Ashlan Village walked with me through these tough decisions and times. Their director, Bob, has such a great demeanor. As for the care givers, I tip my hat to all of them. They always smile and have pleasant things to say (even though I know how my father really is). I believe this is an exceptional care facility.
I call Kristin, the district manager I guess, and she never calls back. When we started out she found a new girl, she worked in a hamburger joint but had her CNA, brand new I guess, we got her and she was a very pleasant little girl but they offered her some kind of manager position at the hamburger joint. So then we got a girl whose been taking care of a woman upstate, Jean is her name and Jean is a terrific woman, she has a lot of experience. We weren't sure about some scheduling and pay checks, we agreed to do it by month but she misunderstood that so she sent the whole shmear down to me from the beginning. I finally called district headquarters, I called Atlanta and they said "no problem, we'll send you a monthly bill" so just little things all added up. The biggest disappointment was that little girl going and reliability and the question of the billing; there wasn't any doubt it would all get sorted out but I don't have time to do all of that.
Call (864) 707-1870 to reach TheKey South Carolina Upstate.
To reach TheKey South Carolina Upstate call: (864) 707-1870
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.