TheKey San Francisco

When our father, 93, began his slide into dementia, we tried a number of services in the Bay Area to find in-home care. The quality of Home Care Assistance home care assistants were head and shoulders above the rest, the administrative staff far superior, and we now rely on them exclusively. To have someone like Home Care Assistance to rely on is truly a godsend, especially with the family living far away. We recommend them enthusiastically and without question!

Thank you so much. You've been so helpful - I'm so lucky to have gotten in touch with you early on. From your prompt and personal attention, to the high quality of each and every caretaker, your agency was not only a lifesaver but a true network of support when we needed it most.

Home Care Assistance is a great business. My mother recently had a stroke. She needed 24 hour care for several weeks after she was released from the hospital. I called Home Care Assistance after researching and calling a number of different care providers in the Bay Area. I found HCA to be significantly better than many of the other places I contacted. They were more responsive and more helpful from the very beginning. When I first called, I spoke with the owner, [Removed]. She treated me with compassion and took the time to listen to what I needed and to give me advice and encouragement. She set me up in under 48 hours (yes, I waited until the last minute!) with wonderful caregivers who were extremely competent, warm, trustworthy, intelligent and easy to work with. My mother took to all but one of them -- a personality clash, mostly, I think. When I called [Removed] to ask if she could substitute a different person, she did so immediately. I was very impressed with the quality of the caregivers -- I've encountered other caregivers in other situations with friends and relatives and I really think the ones Home Care Assistance employs are a cut above the usual.

I'm working with Lorrett. So far very good. We would like to have another come another day too.

I felt that the management was really good. They made efforts in introducing the care givers to the family. I had a good experience with all but 1 care giver. Overall, the Home Care Assistance is a valuable service.

I have had no issues. They were fine. The food is good. The facility is clean and everyone is friendly. This is a pretty good community. If your looking for a friendly and very clean assisted living facility I would recommend this place.