For services offered
We really like the owner. That's why we went with them and there was great communication with the owner too. I know it was a reasonable rate comparatively to other places but still expensive. That's just what it is - home care is expensive. I hesitate about the care because my mother had developed shingles during that time and the caregiver had just left her to sleep because that's what my mother wanted to do was lay down on the couch and take a nap. Later the neighbor came and my mom ended up going to the hospital and was there for quite some time so I hesitate about the care.... Read more
Total monthly costs depend on the type of care provided and number of hours per month.
Overall we have been very pleased, and we would recommend the Senior Helpers Home Care to others.
No data collected
5
No data collected
5
No data collected
5
5
I hired Senior Helpers to take care of my mother and I was extremely satisfied. The owner and office staff were extremely helpful and tentative to our needs. We also appreciated being able to change the scheduled caregiver, not that the first wasn't awesome. They all were very skilled but my mother had a fill in one day and then she decided she had more in common with that particular worker. The office was super understanding and split the hours between the two workers. My mother didn't want to lose her "friend" completely but really wanted to have the other worker more too. It worked out perfect. I recommend them any time I can. Senior Helpers was priced competitively with other companies, and the outstanding service and care makes them the best choice.
5
5
5
5
5
As the other review stated the owner is great but the service provided doesn't measure up. Lock up your valuables. How you can hire people to provide care and have them walk off with wedding, engagement and other family pieces is simply awful. This might be just one bad employee who slipped through background checks but it doesn't make it easier.
2
2
2
2
2
We really like the owner. That's why we went with them and there was great communication with the owner too. I know it was a reasonable rate comparatively to other places but still expensive. That's just what it is - home care is expensive. I hesitate about the care because my mother had developed shingles during that time and the caregiver had just left her to sleep because that's what my mother wanted to do was lay down on the couch and take a nap. Later the neighbor came and my mom ended up going to the hospital and was there for quite some time so I hesitate about the care.
Call (815) 395-8790 to reach Senior Helpers - Rockford, IL.
To reach Senior Helpers - Rockford, IL call: (815) 395-8790
We Are Comfort Keepers™ Our Family Is Here To Give Comfort To Your Family. Nothing is more important than helping people to live, independent and dignified lives within the comfort of their own homes. Comfort Keepers has been dedicated to providing the kind of non-medical in-home care that helps...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.