For services offered
They provided help when I needed it for my dad. An initial assessment was done to determine the level of care to be provided. They quickly set him up with someone well suited for dad. She understood how to deal with his hearing loss. Her main function was to ensure he took his medications and that he ate lunch and dinner. She also cleaned and would do laundry. I was sorry that we couldn’t continue their services as dad required more care than they provide after a hospital stay.... Read more
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Total monthly costs depend on the type of care provided and number of hours per month.
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4.5
They provided help when I needed it for my dad. An initial assessment was done to determine the level of care to be provided. They quickly set him up with someone well suited for dad. She understood how to deal with his hearing loss. Her main function was to ensure he took his medications and that he ate lunch and dinner. She also cleaned and would do laundry. I was sorry that we couldn’t continue their services as dad required more care than they provide after a hospital stay.
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I would recommend. There was excellent communication with their office. Great follow up. We picked their services because of the reputation and the initial interview with them.
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They have been extremely reliable they always show up onetime. The workers are very kind and protective of my love one. They also help push her to do things she wouldn't normally do.
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Overall I think they are doing a relatively good job. Everyone is very friendly and nice. They need to work on being more assertive, I think. I don't have to worry about people not showing up, they are pretty good about getting a timely replacement if someone is sick. We mostly have the same couple of people that come out to help, unless someone is sick. I just think there is some confusion about what needs to be done, that is where I think they need to be a little more assertive.
If needed I would use them agian. Very professional but friendly. They had a relaxed atmosphere, they were helpful because when you go through this for the first time you don't know which way was up. I chose them because of how quickly I got a response. Pricing was pretty much the same for everywhere I checked.
Call (302) 533-5988 to reach Senior Helpers - Newark, DE.
To reach Senior Helpers - Newark, DE call: (302) 533-5988
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.