From what I saw, the caregiver did a great job, but we have asked for a different one, who would be a better match for my mom. The service has responded really quickly to help make everything work well. They keep really good records, very professional and organized. They have a nurse that comes out for visits from time-to-time.... Read more
Right at Home - Wethersfield, CT in Wethersfield, Connecticut is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
5.0
(1 review)4.3
(3 reviews)Welcome to SYNERGY HomeCare SYNERGY HomeCare is Colorado Springs' premiere home care agency. We are locally owned and operated, and our goal is to provide you the peace of mind and independence that you need to enjoy the highest quality of life attainable. Our commitment is to help you and your...
Smiling Heart Home Health is a family owned and operated. Lead by a Registered Nurse with over 12 years of experience in senior care, home care and hospice care. We select the best caregivers based not only in their experience and knowledge, but in their compassion and warm heart. Licensed,...
0.8
0.8
1.0
0.8
0.8
1.0
0.8
The services as listed on the polished website (with stock photos) are not at all what we experienced. Caring was the furthest thing from what took place and my spouse was often left alone while an aide claimed she was in the home and was paid. There are no background checks done on employees and this is very dangerous as we sadly learned from our experiences with aides working under stolen identities. COVID testing was not done as the agency owner didn't want to pay for it. We learned from others in town that they were robbed by aides and care was sub par and erratic. This is not a business I would trust to "take care of" a loved one. The verbage on their website is just that; it is not reality. Lies and cover-ups are rampant. Please, we urge you, learn from our awful experiences with Right at Home.
1
1
1
1
1
1
1
I would never recommend this place to anyone in CT. Or elsewhere. The lady they sent spoke no English and couldn’t communicate with me or my mom whom she was suppose to be caring for. She was lazy and flooded the basement by clogging the toilet. She even overloaded the washer and almost had it in for repair. When I asked her to wipe the stove after use, she complained to you people on the phone saying I told her to clean the oven. Your company is a JOKE.
1
1
1
1
1
1
1
I would not recommend Right at Home to anyone in the state of Connecticut. This is far from quality care and there is a lot of lying and manipulation. It is a terrible shame. Please stay away and learn from the experiences of others who have been treated badly.
0.5
0.5
0.5
0.5
0.5
Caregivers, if you can even call them that, were constantly on their phones. They didn't help Dad to eat or drink and then afterwards, they didn't even help clean him up. They didn't encourage him to do any of the group activities, they just sat in the room all the time. They left him outside on the porch on a hot day for over an hour without water. The final straw was one of them falling asleep! Then they had the nerve to bill me for his time even thought I provided a photo of their employee sleeping. Don't use this company unless you want your loved one ignored. Absolutely disgraceful.
1
1
1
1
1
This company is atrocious! Theycharge extremely high live-in rates for caregivers they send and the caregivers have no idea what the company rules are and don't follow any protocol. They throw caregivers at you who can't speak English, are incompetent, and cry to YOU for more money. Their caregivers have made my life tremendously more difficult and the care they provide is minimal. Further, the only time the Right at Home office responds to you is when you threaten to go somewhere else. It has been caregiver hell dealing with them.
0.5
0.5
0.5
0.5
0.5
Spoke with the owner who sounded wonderful and the services they offered sounded fantastic. He met with us along with his nurse on Monday, 9/2. told him what we were looking for and he said 'not a problem', I have over 300 people with us. Well, it seems to be a problem. I called a number of times and finally got a call back from him -- no one will fit with my parents needs. He originally said the lift was not an issue -- now all of the sudden it is. I would not recommend this company to anyone!!
1
1
1
1
1
From what I saw, the caregiver did a great job, but we have asked for a different one, who would be a better match for my mom. The service has responded really quickly to help make everything work well. They keep really good records, very professional and organized. They have a nurse that comes out for visits from time-to-time.
Most of the caregivers can't speak understandable English, can't cook meals and forget Dr's appointments or can't drive. When you call the office you may get an answering machine or while on hold get hung up. Very dysfunctional and unprofessional. Not happy at all and would advise looking elsewhere.
Our caregiver was great! I have nothing bad to say about her or about Right at Home. They were fantastic. I think that hey were very accommodating. Every time I had a question or a concern they were right on top of it. Our caregiver was great! I loved her! She was friendly and took good care of my mom but unfortunately my mom didn't take great care of herself and we had to move her to a nursing home.
There were a lot of issues. They would be on the front porch with their cellphones and my loved one would be in the house on her own. They did clean and they somewhat cared for her. We did two split shifts and the aids would be fighting over whose job it was to give my loved one a shower. I had to get them outside because they were fighting in front of my loved one and making them nervous. They promised us a fresh nighttime aid that wouldn't sleep, come to find out she had to take a day job and wasn't fresh like they promised. Plus I was paying double the price, way double the price and they didn't even give us what they promised. We got the same sales pitch and didn't give them a second chance. They tried to throw the blame on me, claiming they did inspections, I never saw anybody come in.
My mother and I had spoken to them several times when we were thinking of having in-home care, and they were very helpful. One of their workers did stay with my father for one week when he first entered Emeritus, and he was wonderful!
Call (860) 436-9757 to reach Right at Home - Wethersfield, CT.
To reach Right at Home - Wethersfield, CT call: (860) 436-9757
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.