Needed help in our home for a few months after an accident - help with physical activities. An introduction and evaluation was professional and prompt. They listened - the type of help and hours were customized for us. The employee sent to my home was competent, always on time, comfortable to be with, and respectful.... Read more
Right at Home - Northwest Houston, TX in Houston, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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(3 reviews)Welcome to SYNERGY HomeCare SYNERGY HomeCare is Colorado Springs' premiere home care agency. We are locally owned and operated, and our goal is to provide you the peace of mind and independence that you need to enjoy the highest quality of life attainable. Our commitment is to help you and your...
Smiling Heart Home Health is a family owned and operated. Lead by a Registered Nurse with over 12 years of experience in senior care, home care and hospice care. We select the best caregivers based not only in their experience and knowledge, but in their compassion and warm heart. Licensed,...
Needed help in our home for a few months after an accident - help with physical activities. An introduction and evaluation was professional and prompt. They listened - the type of help and hours were customized for us. The employee sent to my home was competent, always on time, comfortable to be with, and respectful.
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I used this in-home care for my loved one with Alzheimer's and then again 4 years later for another family member who needed extra care before Right at Home NW Houston helped me arrange for Hospice for him. The caring caregivers were detailed and on time and we loved the support to our family from the office staff as well. Right at Home NW Houston made going through being a family caregiver less hectic and more at ease. Excellent service!
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Our interview with this home care agency with very well.
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My experience here didn't get off to a good start, and never got better. I started with the director of one location, and was expecting to meet with him. When I showed up, it was this locations director that I met, as I had been transferred to this location without a word. Communication is a big issue with this agency. From my experience their employees aren't very well trained either, especially not with dementia. The first person we had was bossy, and didn't know what to do. They had to ask about what to do for almost everything. Along with that, they were unreliable. Because of the lack of communication, nobody showed up for two days. I never even got a phone call. Luckily, we came to see my loved one on the second day of someone not showing up. I would not recommend this agency to anyone. We have since changed agencies, and are much happier.
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Response from Right at Home - Northwest Houston, TX
April 24, 2016Right at Home Katy & Northwest Houston is committed to providing the Right Care, Right at Home for each of our clients. It is of great concern that you were not informed of any changes to location and that your loved one did not receive care for two days and did not receive any communication. We apologize for this experience and would hope that you would contact us directly at [removed] to discuss further.
Call (832) 924-3160 to reach Right at Home - Northwest Houston, TX.
To reach Right at Home - Northwest Houston, TX call: (832) 924-3160
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