Pleasant Care Home

Beware!!!! The administrator seems nice at first. However, the first time you question anything, her true colors come out. She refused to let us take my mom to any medical appointments at all since the start of COVID-19, did not allow any visits at all, not even outside on the patio. I asked if staff could take mom to the doctor -- NO!!! She screamed at me over the phone, was verbally abusive and threatened to evict my mother because I was being too much of a bother. Then she raised mom's rent and tried to extort more money from my sister on the east coast. Finally, after 6 months, I took mom out. It is shocking the condition my mom is in!! Mom might not have survived much longer. Many many appoints still ahead to try and get mom well again. Stay away from this place if you care about the safety of your loved ones!

Our mom moved in to Pleasant Care about six months ago. She has Alzheimer’s/ Dementia. Since her move to Pleasant Care she has gone from refusing most foods to eating a steady balanced diet. [Names removed] and all others who contribute to the environment have been the answer to our prayers. We are confident that our mother is in a warm loving home. The initial process of moving your parent to a care home is painful and confusing to say the least. Pleasant Care Home has instilled in us a peace of mind that we could not have predicted. This situation will never be easy emotionally but we are confident that she is receiving the best care.

My father went into this home with complete dementia. After a few weeks in the home with their care, three meals a day, making sure he took his meds properly, interacting with the other residents, he regained his mental health and the dementia went away completely. He had his own room, was allowed to have his dog with him, enjoyed the beautiful deck and surroundings and lived out the last few years of his life happy and well taken care of here. The cost was reasonable and cheaper than most other places for this level of private care. I’m grateful to Pleasant Care Home and their staff.

I am amazed that the caretakers wouldn't listen to my family member when he said he did not feel good, they thought he was a hypochondriac. He ended up in the hospital just a few days after we picked him up to return home and is still there. I would think twice before considering this facility! I also want to say that when they are at full capacity, ten guest, there is not enough room to move around, there is nothing but a television to watch for entertainment and not enough restrooms for all to use so they use porta potties in their rooms, which for fall risk people could be dangerous. I would also say that if your loved one complains about something, it does not set well with the care people, so if your family member is a robot, they will be welcomed with open arms. I am very disappointed with this facility.

My husband and I visited this home for several hours today and thought it was a lovely country environment! We conversed with the residents out on the porch which was furnished with comfortable chairs and flower pots. They all seemed to be very happy. It was really like a comfortable home environment. The cats and dogs appeared to love the residents and the residents loved them. Their rooms were clean, as well as the rest of the building but not hospital sterile. The owners are loving and kind Christian people who appeared to love their family very much. They have church services as well as other activities. We liked it there and it was not a jail, by no means!

My friend is staying there, complements of her daughter who has full power of attorney. They might as well be in jail. [removed] They do yell at the people. They are 7 day Adventist and do not serve meat, They can have no cell phones, no tv in their rooms, and no computers or ipads. My friend was taped or needed to sit with the caretaker while she made or received any telephone calls. ie luncheon date. The caretakers then contacted the daughter and then the "D" phoned the people that wanted to take their friend out to lunch and told them, they could not take her There is 2 community TV's. at the site, When I was there showing a quilt to the group, I had to play 2nd to ball games that were constantly on the TV, I was told this goes on all the time. I don't think 8 women all love sports on TV. There is no activities for them, They are all alone in the hills, There is no taking them to town for outings, no Crafts, If your loved one is not completely incapacitated, do Not and I stress DO NOT, let them stay at this home, [removed]

The caregivers were yelling at my mom at stuff like that. They don't do that where she is now. Pleasant Care Home has a sterling reputation up there among the hospital people and I don't know why because it's horrible. I think the reason my mother has ulcers is because of them. The folks were telling her that she wasn't eating enough fresh food. They fed her so many vegetables and so much fruit that I think it was too much roughage for her. They would tell her things like if you had been eating right 30 or 40 years ago then you wouldn't be in the condition you are now. That is one of the stupidest things I've ever heard to tell someone!