For services offered
We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been fixed almost immediately. We have extended the service several times and were happy with the ease and convenience. I would recommend Hope of Solace. The owner is very hands on and is easy to contact directly with any issues. The rates are very reasonable when compared to other agencies. Would use them again if needed. I didn't expect any agency to be perfect and overall it's been a good experience. People need to know that and recognize if there are problems they are fixed in a timely manner.... Read more
Hope of Solace Agency provides non-medical, in-home care services for seniors in the Raleigh, North Carolina, community. With over 20 years of experience, Hope of Solace Agency has caregivers that know how to cater to seniors and their family's expectations. Care and services can change depending on seniors' needs. Caregivers are skilled, knowledgeable, and bilingual. They are available to assist seniors who speak Italian, Spanish, and Ibo if needed. Hope of Solace Agency takes a holistic approach to care and plans activities to get seniors engaged in addition to providing daily living assistance.
Services with Hope of Solace Agency are comprehensive and customized for each individual’s lifestyle needs. Care and service offered includes:
Your Complete Guide to Home Care
The Cost of In-Home Care: Who pays for Elderly Care at Home?
Total monthly costs depend on the type of care provided and number of hours per month.
We used Hope of Solace from [date removed] until [date removed]and have been mostly pleased with the care. My mom wasn't happy with her first aide after 2 weeks and another aide was assigned that she is extremely happy with. I have had a couple of invoice issues but the errors have been fixed almost immediately. We have extended the service several times and were happy with the ease and convenience. I would recommend Hope of Solace. The owner is very hands on and is easy to contact directly with any issues. The rates are very reasonable when compared to other agencies. Would use them again if needed. I didn't expect any agency to be perfect and overall it's been a good experience. People need to know that and recognize if there are problems they are fixed in a timely manner.
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If you want a reliable service, even with the owner filling in if needed, Hope of Solace is the agency for you. They require a minimum of 20 hours a week. They provided bathing and light meal prep for us. We varied from 15 hours a day to 4 hours a day over the course of a couple months time. The caregivers where caring, thoughtful people. Billing was automatic and setup auto draft from our account.
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Definitely do not use. They are completely unreliable and take your money upfront. The staff would "forget" to come and some just didn't show up. It was always an excuse. The office was supposed to tell me when they didn't have someone coming. I would have to call them to find out why I didn't have any staff here. Even the forms were unprofessional. They had no title or heading. It was random things copied on a piece of 8.5 x 11 inch paper. The one staff in the office was trying but the owner was horrible. Just not a good company at all.
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This service is not top of the line but it is average.
Call (984) 200-4653 to reach Hope of Solace Agency.
To reach Hope of Solace Agency call: (984) 200-4653
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
