For services offered
We liked [name removed] immediately when we met her but also the fact that of everyone I spoke with when contacting agencies initially, they were the most responsive and they spoke English as a first language. The caregivers weren't all native English speakers, and that was fine, but when trying to get to a "meeting of the minds" so to speak it was much easier not to have a language barrier.... Read more
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Total monthly costs depend on the type of care provided and number of hours per month.
4.3
4.3
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3.7
4.3
4.8
3.4
We liked [name removed] immediately when we met her but also the fact that of everyone I spoke with when contacting agencies initially, they were the most responsive and they spoke English as a first language. The caregivers weren't all native English speakers, and that was fine, but when trying to get to a "meeting of the minds" so to speak it was much easier not to have a language barrier.
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4
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5
4
The company isn't good at communication, or good at follow through. Once you call they are great. I asked for someone to come out 5 days a week for care for our loved one and had to follow up. The individual that deals with the insurance has been wonderful to work with. They are higher than any other company in the industry. I'm not sure why they are higher priced.
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4
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4
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2.5
We had issues with the care givers, the first person we dealt with was lovely, but it was their first day on the job, brand new and not experience at all which we felt was a little inappropriate for our situation. They also did not take any initiative unless they had a list of things written out for them to do, so we did not feel we got our money's worth.
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4.5
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2
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4.5
2
Great friendly people to work with.
4.5
4.5
4.5
4.5
4.5
Our experience with Homewatch Caregivers has been very good. They are always ready to fulfill and satisfy our needs. The help for the most part are helpful and caring. Our present steady caregiver is particularly outstanding and exemplary!
4
4
4
4
4
They are a home care provider, sending caregivers into the home. The staff is really very good. The overall value of their service is very high - I gave them a five. The care services are okay. The activities are on the same level as the care services.
On the caregivers, some were great and some were awful. It was really hot or cold. The communications with their main office was poor at best, they were constantly changing out care givers. With my mom, inconsistencies with care givers is an issue.
Services are private pay, but director should be able to direct me to a medicare-covered nurse
Response from Homewatch CareGivers of Northshore, IL
September 6, 2013We accept all Long Term Care Insurance and help our clients get benefits from the Veteran Affairs (VA), AgeOptions programs and Medicare. We help our clients receive their Long Term Care Insurance Benefits with free support services that ranges from opening a claim to receiving regular benefit payments. Homewatch CareGivers supports the In-Home Long Term Care Insurance process every step of the way… • Free LTC Policy review with explanation of ALL benefits and the approval process. • Manage all paperwork associated to opening and initiating a claim. • Address client scheduling to accommodate Daily Benefits that support the policy Elimination Period. • Work to achieve LTC Premium Waiver. • Durable Medical [removed] Confirm benefit, size, deliver & install equipment. • Personal Emergency Response [removed] Installation and monitoring. • Determine the Home Modification benefit, attain approval for work and complete all work.
Homecare support at home or in senior community of your choice. Helpful during transitional time.
This place seems the most interesting. It has the best and informative website. I spoke to the Director several times and some people he works with. I have an appt. this week to see him at his office to talk more and get the ball rolling. His office and his business associates have helped with my questions. I am impressed with this place.
Response from Homewatch CareGivers of Northshore, IL
September 6, 2013Our new website www.TheHomeSpot.com offers a wealth of free information including 6 greats Resource Guides, detailed support options for cognitive impairment and free chronic conditions care support training.
Call (847) 480-5700 to reach Homewatch CareGivers of Northshore, IL.
To reach Homewatch CareGivers of Northshore, IL call: (847) 480-5700
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
