HomeWell Care Services of Worthington, OH

You had referred me to HomeWell for services and they were a god send. You helped place my mom when I had no one to turn to. I very much appreciated that my information was never sold and I didn't receive a bunch of calls or emails. I have highly recommended your company to several people

I rate the overall experience as very high. I was being served in my home, twice a week. Each person greeted me warmly and also with professionalism. They all sought out ways they could help me that I hadn't thought of. They treated me with dignity.

Comments: they've had some very, very good caregivers and a few fill-ins/temp ones who were not doing much at all. One or two I saw myself by chance. My cousin was there and caught another one. The person they've had most often is very nice and helpful. They have just started asking the caregiver if she could cook a few meals and they say she does a great job. She was originally 4 hr/day but is now 8 for about 5 or 6 weeks. I'm convincing Leroy that they need at least that much help each day.

With the cleanliness we can't really answer not sure this applies to home visitors. The meals and dining again this does not apply nor does the activities. My dad enjoys the two day a week visits from Parris. They hit it off and she likes to listen to his stories and looking thru photo albums with him

Everything seems to be going very well. The only thing I wish - is that I would like to be able to reach my caregiver ([name removed]) to communicate with her about important things. But I understand the reason why.

Horrible experience. Inconsistent caregivers, the billing was incorrect more times than correct. The billing department was rude. We didn’t get the quality of Caregiving for which we were paying. Save your money and go with a different provider.

The services I have received have been great. The staff are able to give suggestions on the home and care. The office staff is wonderful to work with. I would recommend you hire them. Everyone has been kind, helpful, and provided good information to me.

[Name removed] was the name of our caregiver. I was not sure what to expect as we had never had outside help. [Name removed] helped me in so many ways in caring for my husband. Sometimes it was his personal care, other times it was helping me clean house. She was very gentle with him yet firm enough to get him to do things as needed. Some days just having her there was a comfort.

The person from Homewell Senior Care who worked with my mom was wonderful. She was very friendly and caring. Her main purpose was to take care of my mom's needs. She did light house keeping for her. Mom is back in rehab so we only used the service for a short time. She represented herself and the company well by her clean appearance and her positive attitude. The service was good but a little pricey.

We hired HomeWell when our Mom was recovering from some health issues. They were fantastic. They came to my Mom home and made signing up easy and [Removed] explained all to us. She had a personal assistant during the day and overnight care. They were a life saver for us during a very difficult time. I would highly recommend them to anyone looking for top notch care for a loved one. They assist with housekeeping, personal hygiene, running errands and trips to the Doctor if needed. We eventually moved our Mom into an assisted living community but they came through for us in a stressful time.

I was not happy with this service for getting care at home with my father's needs. The service sent out caregivers that were not able to assist us. The staff management was nice, but this is not what we needed. We would not recommend this service to others. I would suggest that they get all the questions answered before they decide to use this service for

The caregivers that came out to the rehabilitation center to work with dad were nice and responsive. They worked well with the staff at the center. They were there to help with some personnel needs and to help watch him during the night. They made setting up the service easy and even had someone there the same night.

This is not a final rating. So far I have an apt to meet with them on March 30. My sister and I have scheduled the assessment and meeting with potential caregiver in early August. I think we will have a good match. I will let you know how it goes.

We have been satisfied. They have done a good job. It's been a positive experience.

They have been very good so far. I don't have any major complaints. They have been reliable and the people have been good and when we needed a replacement they got someone out who was just as good, and quickly too.

So far so good. I do not have any problems or complaints with Homewell. The staff is friendly and professional and we hope that that will be ongoing.

I was very impressed initially with this company. Their services seemed to exceed expectations. That said, I unexpectedly lost my job before services began. I had to cancel and was still charged an early termination fee. I would have thought they would have been more understanding under the circumstances.

Working with this agency hasn't been the best. If your family decided to utilize services I highly suggest you make sure your caregiver s trained properly. Most of the training has been on the job. Our caregiver didn't appear to have much experience prior to her placement with my parent. Although her attendance has been excellent the services for the level of fee charged have not been commensurate. Thus I have been somewhat disappointed.

Things with Homewell Senior Care have been ok. Not great, not terrible, just ok. They had one person come out who soon later quit. There are also certain things I would like for them to be able to do that they are not, such as assist with my mothers feeding tube, and assist with moving her occasionally from one place to another. They say that in order to do that I would have to pay for two people to be there, but I can't afford that. So I am thankful to have them, but there is definitely some room for improvement in my opinion.