For services offered
We have had experiences that the care givers have cancelled on us with no real plan in place for replacement, but I think we have a plan in place to cover how Home Instead is handling when this happens now. Meal preparation has also been challenging for the care givers even after we have created menus and directions. The care giver that we have typically is late arrival and early departure, I think we watch them thru cameras more often than other customers. The communication has been generally good and I think the intent of Home Instead to satisfy our needs is good.... Read more
Home Instead CAREGivers provide assistance with social activities, housework, meal preparation, medication reminders, errands and transportation, laundry and personal care — all geared toward helping individuals maintain their normal living habits.
We are one of over 800 Home Instead Senior Care locations, each dedicated to helping people to remain in their home, safely and comfortably, for as long as possible.
Total monthly costs depend on the type of care provided and number of hours per month.
4.8
4.6
4.0
4.4
4.5
4.3
4.4
We have had experiences that the care givers have cancelled on us with no real plan in place for replacement, but I think we have a plan in place to cover how Home Instead is handling when this happens now. Meal preparation has also been challenging for the care givers even after we have created menus and directions. The care giver that we have typically is late arrival and early departure, I think we watch them thru cameras more often than other customers. The communication has been generally good and I think the intent of Home Instead to satisfy our needs is good.
4
4
3
3
3
4
3
Home Instead has been a life saver when my mom's regular caregiver had to quit suddenly. Their ability to jump right in and provide excellent options and ultimate flexibility was very impressive. The caregivers have all been great, especially [name removed] and [name removed], who keep my mom happy and in great condition, as well as keeping her home in tip top shape. I really couldn't be happier with the services and people that Home Instead has provided. The staff have been great, too. [name removed] is on top of her game and keeps things moving along smoothly. No complaints from a son who loves his mom, but doesn't always have the time to devout to her...Home Instead is the next best thing. I highly recommend them.
5
5
5
5
5
5
5
Overall the are a pretty good organization, and we would recommend the Home Instead Senior Care to others for short term care only, but not for long term care.
No data collected
4
No data collected
4
No data collected
4
4
We have the same steady caregiver, and she is just what we needed. She has been wonderful. Things have been pretty smooth so far. They have been terrific.
5
5
5
5
5
We didn't have any problems with them. They were dependable, and we didn't have problems with people being late or not showing up. We ended up needing more than home care could do, but we had no problems with the agency itself.
5
5
5
5
5
We had an inconsistant caregivers, not the same person all the time. They always had someone there for us though. Just keep in mind that the family that is getting the service needs to be flexible with the people who are coming in, if it is someone new you will need to show them your routine. Lindsay was excellent, she got back to me when I was calling and looking, and she gave me a lot of information. She was so helpful, she was able to set things up quickly to accommodate him. She was just really excellent. She was very nice and very cooperative. Cleanliness and activities did not pertain to this.
The care givers really do a good job. They took the time to develop a good relationship with our loved one. They do the small things that make a world of difference, like the care giver would read novels to our loved one and that really made our loved one happy. We are very pleased with them and would recommend them to anyone seeking home care.
We spoke to a Rep. about in home care from this company on Tues., June 15th. We were very impressed with their flexibility & services provided. Will be working towards arranging a consultation meeting with my father's care professionals & Home Instead in the coming weeks.
Call (815) 229-8810 to reach Home Instead - Rockford, IL.
To reach Home Instead - Rockford, IL call: (815) 229-8810
Right at Home provides screened, trained, insured and bonded caregivers, all of whom are employees. The perfect solution for seniors and other adults who aren't ready to leave their home for an institutional setting, such as an assisted living facility or nursing home, but because of illness or...
4.3
(3 reviews)4.3
(3 reviews)The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.