For services offered
They are very cooperative. Whenever I have needed them, they have provided care for me. Most of the time I've been very pleased with who they've sent. If I had an issue and addressed that with them, they wouldn't send that person anymore. The billing and administrative side have gone well for us also.... Read more
Home Instead Senior Care is a home care provider in Franklin, Tennessee. We’re a franchised company with more than 1000 offices worldwide and work hard to offer attentive, custom care to seniors in the area. Home Instead Senior Care enables those in need to live independently. We know that caring for a loved one is much more than just helping out — it's about a special partnership which facilitates care and compassion.
We’re available 24/7 and can provide care within one hour for emergencies. Our staff is highly trained to determine the level of care needed to keep loved ones in their home safely. We’re also dedicated to providing a great match between caregiver and client, always with a continuity of care.
Our non-medical caregivers provide one-on-one support and interaction that reduce feelings of isolation and depression. Among many service options, they're trained to encourage activities that stimulate the mind and promote physical well-being. Our caregivers also provide personal services such as meal preparation, light housekeeping, medication reminders, shopping, transportation, and more. We also offer specially curated activities that help with self-expression, stress-relief, and trauma to create an overall sense of purposefulness in one’s life.
Total monthly costs depend on the type of care provided and number of hours per month.
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If I could give “0” star rating for Home Instead Franklin, I would. I hired Home Instead Franklin at the beginning of [date removed] to be a caregiver for my mother with Alzheimer’s. Before hiring Home Instead Franklin, I submitted a written list of expectations and tasks to the manager who reviewed the list and said her company could do every task on the list. Home Instead Franklin over promises and under delivers. Out of 11 days of scheduled service (Monday through Friday of 2 weeks and a Monday of week 3), Home Instead Franklin called out (No Showed) 5 separate days. When a caregiver did show up, they were abysmal at best. I DO NOT recommend Home Instead Franklin.
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They are very cooperative. Whenever I have needed them, they have provided care for me. Most of the time I've been very pleased with who they've sent. If I had an issue and addressed that with them, they wouldn't send that person anymore. The billing and administrative side have gone well for us also.
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I have a lady here 3 days a week for 4 hours a day. They have been prompt and helpful.
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My family member hired Home Instead for 24/7 caregiver assistance following a stroke. In the first 24 hrs she had 5 different caregivers. She continues to have multiple caregivers throughout an 8 hr day. Most of the caregivers cannot cook and do not provide any care other than going for fast food. Two caregivers actually came and slept the entire time they were there. It has been hit or miss with 2 to 3 very good ones who actually come in and do what they have been hired to do. We will not be using Home Instead in the future and would not recommend them. Very disappointing and expensive experience.
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This was one of the higher priced home care agencies and we were looking for quality care. Some of the caregivers they provide are really good at their job, others, not so much. Home Instead Senior Care has two caregivers we really like. My dad likes them and the companionship they provide. They provide the 24-hour care that we need for my dad. They watch out for him and his safety. They make sure he has the nourishment he wants and needs. They are presentable and we feel comfortable with them taking care of my dad in our absence. We have had some scheduling issues when they don't show up and the time it takes to get a replacement caregiver. We are hoping that Home Instead Senior Care will become more consistent so that this arrangement can continue.
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Our experiences with this home care agency were good. My love is doing well now, and I'am pleased with the services we received from this agency. It was a short experience, but I knew he was in good hands. Some of the care givers were really good, and chatted with him. Others weren't as good, but they did everything I asked of them. This is a home care agency I recommend, it worked out well for us.
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This is a good home care agency, but I do not think it is a good option for my mother, and her needs. For the most I'am satisfied with they help they have provided us with. The care giver has been patient, and kind towards my mother. This home care agency may have not worked out for us, but it is a home care agency I would recommend.
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My mother received home care for just a short time, but everything went just fine! The staff showed up on time and did what they needed to do in order to take great care of her! If anything, one of the caregivers was a bit talkative, which might be nice to another person, but my mother didn't like it too much. Other than this, everything went fine!
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Call (615) 591-4663 to reach Home Instead - Franklin, TN.
To reach Home Instead - Franklin, TN call: (615) 591-4663
3.6
(7 reviews)Thank you for visiting our page.Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our...
Right at Home is an in-home care and assistance agency, providing quality senior and disabled persons care since 1995.We provide trained, insured and bonded caregivers for a variety of caregiving needs. Whether it's for extra assistance after a stay in the hospital, an aging parent who needs...
Right at Home is an in-home care and assistance agency, providing quality senior and disabled persons care since 1995.We provide trained, insured and bonded caregivers for a variety of caregiving needs. Whether it's for extra assistance after a stay in the hospital, an aging parent who needs...
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